Software Services Job Vacancies in Bihar

We are looking for a dedicated Pharmacy Incharge to manage the daily operations of our pharmacy in Patna, India. The ideal candidate will have 2 to 8 years of experience and at least a 12th-grade education.Key Responsibilities:1. Pharmacy Management: Oversee daily pharmacy activities, ensuring efficient operations and adherence to regulations.2. Inventory Control: Manage stock levels, place orders, and ensure medications are properly stored and monitored for expiration dates.3. Team Leadership: Supervise pharmacy staff, providing guidance and training to ensure high-quality customer service and compliance with protocols.4. Customer Interaction: Assist customers with medication queries, provide information on prescriptions, and promote health and wellness products.5. Record Keeping: Maintain accurate records of inventory, prescriptions dispensed, and other necessary documentation as per legal requirements.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and colleagues. Attention to detail is crucial for managing prescriptions and inventory accurately. The ability to work under pressure and multitask while maintaining high standards of service is essential. A proactive attitude and commitment to continuous learning in the pharmaceutical field will also be highly valued. Previous experience in a pharmacy setting is preferred but not mandatory if the candidate demonstrates a strong willingness to learn and adapt.

IT Knowledge hardware and Software urgent Requirement

Teller Service Executive

JOB SUMMARY: We are seeking a dedicated Support Professional to provide exceptional customer service for our accounting software, BusinessBook Plus. The ideal candidate will have a strong foundation in accounting principles and be proficient in using modern accounting software to troubleshoot and resolve customer issues effectively. KEY RESPONSIBILITIES: Provide timely and accurate support to users of BusinessBook Plus accounting software. Troubleshoot technical issues and guide customers through problem-solving processes. Ensure customer satisfaction by resolving queries related to accounting functions and software usage. Conduct regular follow-ups with customers to verify the resolution of issues and gather feedback. Collaborate with the development team to improve software based on user feedback. Maintain up-to-date knowledge of accounting regulations and software updates. Positive user experiences foster loyalty, crucial for the softwares market reputation and the companys success.EDUCATIONAL REQUIREMENTS: Bachelors Degree: Necessary in accounting, finance, business administration, or related fields.TECHNICAL SKILLS: Accounting Principles: Must understand standard accounting practices. Software Proficiency: Should be familiar with BusinessBook Plus, ERP systems, and tools like Excel. Data Analysis: Capable of analyzing financial data and generating reports. Troubleshooting: Able to identify and resolve software issues.SOFT SKILLS: Communication: Must communicate clearly and effectively. Problem-Solving: Should think creatively and analytically to solve problems. Attention to Detail: Needs to manage financial data with precision. Customer Service: Must provide excellent support to customers.ADDITIONAL SKILLS: Regulatory Knowledge: Should understand financial regulations and compliance standards. Business Acumen: Needs general knowledge of business processes. Continuous Learning

Summary: The customer Support Engineer will visit the site, diagnose the problem, accordingly will make minor repair or replace unit or spares on the machine like ATMs, Recycler, Kiosks, Remote Monitoring system. He will do the Preventive Maintainance service. The Customer Support Engineer responds to all customer query by resolving them or communicating to the respective team member. He will have ownership of the customer problems or incidents until the situation has been resolved to the customers satisfaction and/or within the parameters ofKey Responsibilities:1. Build working relationships with customers and develop informal communication channels with customer account at the local level. Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.2. Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.3. Represents CMS in a manner that reflects positively on the image and reputation of the company.4. Installation and set-up of hardware, hardware modifications, first line maintenance, multi-vendor maintenance, performs periodic preventative maintenance on assigned products.5. Diagnoses problems, fix the issue with the minor repairs, and replaces components (at the module level).6. Follows the security procedures while working inside the ATM lobby or within financial institutions or within bank premises7. Responsible for all CMS assets that will be used in the delivery of customer services (Pendrive, tools, software, documentation), or as assigned by management8. Ownership of the company assets and spares9. Responsible for accurate and prompt reporting of calls and activity, as well as other reporting on real time basis10. Responsible for real time updation in the mobility application12. Responsible for the documentation creation and submission in the timely basis