Service Relationship Manager Jobs

Job Title: Relationship ManagerExperience : 0-3 Years MBA Preferred ( Fresher )Location : UdaipurRole & Responsibilities :Profile clients and recommend suitable financial products such as Equity, Commodity, F&O, Mutual Funds, SIPs, and IPOs.Open and activate trading and ALGO trading accounts.Place orders on behalf of clients and provide timely trade updates.Achieve assigned revenue and business targets.Reactivate dormant clients and maintain regular client interactions.Cross-sell financial products to existing customers.Ensure excellent customer service and relationship management.Qualification & Skills :Graduate or MBA Fresher.Experience in financial services will be an added advantage.Good communication, sales, and client-handling skills.Basic knowledge of financial markets preferred.

As a Relationship Manager (Fresher), you will play a vital role in building and maintaining strong relationships with clients. Your primary focus will be to understand their needs and ensure their satisfaction with our services. **Key Responsibilities:**- **Client Interaction:** Engage with clients to understand their needs and provide solutions that meet their expectations.- **Issue Resolution:** Address any queries or concerns from clients promptly to maintain a positive relationship and ensure satisfaction.- **Account Management:** Manage client accounts to ensure all information is accurate and up-to-date, which helps in delivering tailored services.- **Sales Support:** Assist in promoting and selling company products by explaining features and benefits directly to clients.- **Market Research:** Conduct research to identify potential customers and gather insights about client preferences, which can help in improving services.- **Feedback Collection:** Regularly seek feedback from clients to understand their satisfaction levels and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to clients and understand their needs.- Basic knowledge of customer service principles and practices will be helpful in managing client interactions effectively.- A proactive approach to problem-solving is important for addressing client issues swiftly.- Good organizational skills are necessary to manage multiple client accounts and ensure follow-ups are handled promptly.- A genuine interest in building relationships and working collaboratively with colleagues will contribute to your success in this role. Candidates must hold a B.A., B.Com, or B.Sc degree, and preference is given to male candidates for this position.

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelor

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

Scheduling reservations.Operating the facilities profitably.Planning well so each event runs smoothly.Checking all bills are paid on time.Managing your food and beverage team.Briefing staff and checking the room set-up before the event.

We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872

We are looking for an enthusiastic Air Ticketing Executive to join our team in Jaipur. This role is suitable for candidates with 0 to 5 years of experience, and a minimum educational qualification of 10th pass is required. You will assist customers in making travel arrangements and booking airline tickets.Key Responsibilities:1. **Ticket Booking**: You will handle booking airline tickets for customers, ensuring they get the best options based on their preferences and budget.2. **Customer Assistance**: Interacting with clients to understand their travel needs is crucial, and you will provide them with information about flight schedules, fares, and other relevant details.3. **Issue Resolution**: If customers encounter any issues with their bookings, you will address and resolve these problems efficiently to ensure their travel experience is smooth.4. **Documentation**: You will maintain accurate records of bookings and customer interactions, ensuring all information is updated and organized.5. **Coordination**: Collaborating with airlines and travel partners to gather necessary information and resolve any discrepancies will be part of your role.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A good understanding of geography and flight routes is important, along with basic computer proficiency. Attention to detail and the ability to work in a fast-paced environment are essential qualities. Being a team player and having a customer-first mindset will greatly contribute to your success in this position.

As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.

As an Airlines Executive, you will play a vital role in the airline industry by delivering exceptional customer service and assisting in daily operations. Your primary responsibilities will include:- **Customer Service**: Provide assistance to passengers by addressing their inquiries, resolving issues, and ensuring a positive travel experience.- **Ticket Booking and Reservations**: Help customers with booking flights, making changes to reservations, and providing information about available flights and fares.- **Baggage Handling Support**: Assist in managing passenger luggage issues, helping track and resolve lost baggage situations efficiently.- **Check-in Assistance**: Support passengers during the check-in process at the airport or online, ensuring smooth and timely boarding.- **Communication**: Maintain clear communication with customers and team members, sharing important flight information and updates as needed.To be successful in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and colleagues. A friendly attitude and excellent problem-solving abilities are essential to assist passengers in a fast-paced environment. You should be adaptable and able to work in a team, while also being responsible for completing tasks independently. Basic familiarity with airline booking systems and procedures is advantageous but not mandatory. Candidates with prior experience in customer service will be given preference, but fresh graduates are also encouraged to apply. Flexibility to work in shifts, including weekends and holidays, is required.

Job description :- Technical/Software Skills (if any) __Computer MS word / Office, emailbuilds and maintains strong, positive connections with clients to ensure their satisfaction and loyalty. They act as a liaison between the company and its clients, identifying needs, providing support, and resolving issues. Relationship Managers also look for opportunities to grow business through upsells and new client acquisition. Key Responsibilities ___Marketing of Financial products like Mutual Funds, Insurance, Loans

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure