Service Operations Job Vacancies in Delhi NCR

Infrastructure Management: Oversee servers (physical/virtual), networks, storage, cloud services (AWS, Azure), and applications.User & Support Services: Manage help desk, desktop support, and provide Level 1-3 support, resolving user issues.System Reliability: Monitor performance, ensure uptime, manage backups, and develop disaster recovery/business continuity plans.Security & Compliance: Implement security protocols, manage firewalls, antivirus, and ensure compliance with regulations.Team & Vendor Management: Lead IT staff, manage vendors, negotiate contracts, and manage budgets.Strategic Planning: Plan for future IT needs, implement new technologies, and align IT with business objectives.

We have vacant of 02 Manager Customer Service Operation Jobs in Delhi, Experience Required : 1 Year Educational Qualification : B.A, B.Com, B.Sc, Other Bachelor Degree, M.A, M.Sc Skill Good Communication Skills, Customer Service, Customer Support, Customer Relationship, Own Conveyance, Hard Working etc.

AUTOMOBILE COMMERCIAL VEHICLE,SERVICE ASHOK LEYLAND

line Up Candidates with Good Communication Skills in English & Knowledge of E-mail & Ms- Excel.responsibilities contact Potential or Existing Customers to Inform Them About a Product or Service Using Scripts.answer Questions About Products or the Company.ask Questions to Understand Customer Requirements and Close Sales.direct Prospects to the Field Sales Team When Needed.enter and Update Customer Information in the Database.take and Process Orders in An Accurate Manner.handle Grievances to Preserve the Companys Reputation.keep Records of Calls and Sales and Note Useful Information

Job Openings for 2 Customer Support Executive Jobs with minimum 1 Year Experience in Najafgarh, having Educational qualification of : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Sc with Good knowledge in Customer Care, Service Marketing, Technical Services, Customer Service Operations, After Sales Service, Customer Support Engineer, SALES AND MARKETTING etc.

Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.

Educational Qualifications: Graduate of Bachelors Degree preferably in Engineering but open to any graduate of a Bachelors Degree with extensive customer service management experience in automotive, consumer durable or tyre industries.Position Description: This position has overall responsibility for developing Indian Customer Service strategy and ensuring its proper and consistent execution. The scope of responsibilities covers both the domestic business and the third-party export business.Principal Responsibilities: Lead Customer Service function of Client India. This will be achieved by benchmarking practices with leading consumer durable / auto companies and using technology tools like mobile apps to ensure seamless resolution of Issues and optimize customer satisfaction. Enhance team performance and productivity by strategic management of resources and process improvements.Customer Service operations: Leading the delivery of customer service to Client customers across regions through the Regional Customer Service team.Field Engineering:Technical Adjustment for all products and adherence to AOP.Ensure Focus test are done as per requirement of Q Tech / MarketingImprovements for minimizing adjustment losses & complaints exhibiting continuous improvements.Devise strategy around technical training on tyre inspections.Call Centre Management: Registration, allocation & tracking system for customers / Dealers / OEs.Create capability to converse in regional languages.Leverage call-centre for market insight through periodic dealer surveys etc.Dealer Satisfaction Achievement:Drive overall customer satisfaction metrics as measured by annual third-party survey.Develop and implement clear set of KPIs that take Client to the path of being the unquestioned leader in aftersales service for both PBUs.To achieve > 80% Dealer Satisfaction ratio through relevant and effective measures.Complaint Resolution Management:

We have urgently requirements of customer service executiveProcess: Leading Banking ProcessProfile: Inbound Customer serviceSalary: 16.5k in hand for Freshers nd 17.5k for experienced candidates.Work Location: Noida Sector 128 ( Shuttle service available from Botanical Garden, 52 and 59 Metro stations) Shift Timing: ( 9 hrs of shift between 8AM to 8 PM window), 1 rotational off

Hiring for 25 Customer Service Jobs in Noida, Uttar Pradesh, Gurgaon Rural, Haryana, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Delhi Road, Rewari, Haryana, Delhi Rohtak Road, Bahadurgarh, Haryana, Sonipat, Haryana, Panipat, Haryana, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations etc.,

CRM managers are responsible to maintain smooth communication with possible leads, existing clients as well new buyers through various channels.

Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.

Assisting customers in solving their queries of financial products. Reaching productivity that meets job standards, while working with speed and accuracy. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and cross selling and up selling the existing products. Responding in a timely and effective manner to all internal communication.

Create regional sales plans and quotes in alignment with business objectives Plan and deliver CRM strategies to retain existing customers Enhance existing support strategies to improve customer interaction and contact deflection 3+ years of working experience in customer support preferably in textiles or luxury industries Serve as the feedback loop/connective tissue between customers and product management. Maintain the data standard and proposal preparation Maintain quality service by establishing and enforcing organization standard

Hiring for 50 Customer Service Jobs in Delhi, Delhi/NCR,excellent English communication skills, for Freshers,Required Educational Qualification is : B.A with Good knowledge in Customer Relationship,Customer Care,Customer Support,BPO,Customer Service Operations, excellent English communication skills etc.

We are hiring for #customersupport role. Position - Customer SupportQualification - Any graduate/post graduateLocation - Noida1) Addressing the customer issues2) Coordination with respective department for the resolution3) Providing solutions to the customers 4) Maintaining the communication with the customerCandidate Must have good #communicationskills Interested candidate can share their resumes or DM#customersupport #grievancehandling #customerservicerepresentative #jobopportunity #hiringnow #noida #edukyu

Our company is looking for a passionate candidate who loves to accept the daily challenges and ready to complete the same. The successful candidate will assist the Department Manager in everyday operations. The candidate must have good communication and coordinating skills. We are looking for a candidate who aspire to become an operations manager one day.Skills Appreciated: Good communication skills Good coordinating skills Good Listening skills Objection handling Good management skills Emotional Intellegence Good problem solving skills Good convincing skills Good analyzing skills Empathy Sympathy & Courteous

Job Openings for 20 Customer Relationship Manager Jobs with minimum 1 Year Experience in Cambodia (country) having Educational qualification of any of the qualifications given : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship,Marketing,MS CRM,Customer Service Operations, Fluent in English etc.

Resolving escalated issues or complaintsHandle complaints, queries and reviewsMonitoring service quality Prepare product or service reports

EXECELLENT COMMUNICATION SKILSCOMPUTER KNOWLEDGEEXCEL WORK KNOWLEDGE

We are hiring for Inbound Voice process of US technical sales & services. Converting customer query of Antivirus, Printer , computer issue into sales. We are looking for candidates both (fresher & Experienced) in the same field with excellent communication skills in English. Its a B 2 C process. Since we are rendering services in America so its a nigh shift with 5 days working.

We have urgently requirements of customer service executiveProcess: Leading Banking ProcessProfile: Inbound Customer serviceSalary: 16.5k in hand for Freshers nd 17.5k for experienced candidates.Work Location: Noida Sector 128 ( Shuttle service available from Botanical Garden, 52 and 59 Metro stations) Shift Timing: ( 9 hrs of shift between 8AM to 8 PM window), 1 rotational off