This is a full-time on-site role for an Operations Manager at Suite 16 Studio Apartments, located in Gurugram. Qualifications Bachelors degree in Business Management or a related field, and Minimum of 2 - 5 years of relevant experience in hospitality industry Experience in operations management, including overseeing staff, analyzing and improving processes, and managing budgets and resources Strong leadership, communication, and problem-solving skills Excellent organizational and time-management skills, with the ability to prioritize tasks and delegate responsibilities effectively Experience with customer service and conflict resolution Knowledge of regulations and compliance requirements related to the hospitality industry Proficiency in Microsoft Office and other relevant software systems Positive attitude, strong work ethic, and willingness to learn and adapt in a fast-paced environment Duties & Responsibilities: Evaluate and decide the need of personnel in the department. Participate in the selection of front office personnel. Train and update staff skills Schedule the staff duties. Supervise and help workloads during shifts. Evaluate the job performance of each front office employee Maintain working relationships and communicate with all departments Maintain master key control Check room status Resolve guest problems quickly, efficiently and courteously Update and monitor group information and requirements. Review credit limit report Enforce all cash-handling, other modes of payment and credit policies.Location:- Sector 52, Gurgaon, HaryanaJob Type:- Full TimeSalary:- 20,000 30,000 / Month