Service Operations Job Vacancies in Delhi

We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- **Resolve Issues:** Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- **Maintain Records:** Document customer interactions and feedback in our system to help improve service and track trends.- **Product Knowledge:** Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- **Team Collaboration:** Work with team members to achieve common goals and improve customer service processes and outcomes.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.

We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

The Shop Manager will be responsible for overseeing the daily operations of the store located at GT Karnal Road, Delhi. Key responsibilities include managing inventory, supervising staff, ensuring customer satisfaction, and maximizing sales. The ideal candidate should have strong leadership skills, excellent communication abilities, and a high school diploma. They should also be detail-oriented, customer-focused, and able to work well under pressure.

As a Ground Staff member in Delhi, you will be responsible for assisting with various tasks on the ground at airports or other transportation hubs. Key responsibilities include ensuring the safety and comfort of passengers, assisting with luggage handling, boarding procedures, and providing excellent customer service. Additionally, you may be required to communicate effectively with passengers and other staff members to ensure smooth operations. The ideal candidate should have at least a 12th pass education, excellent communication skills, the ability to work well in a team, and a willingness to work in a fast-paced environment. No prior experience is required for this role, making it a great opportunity for entry-level candidates looking to start a career in the aviation industry.

We have vacant of 02 Manager Customer Service Operation Jobs in Delhi, Experience Required : 1 Year Educational Qualification : B.A, B.Com, B.Sc, Other Bachelor Degree, M.A, M.Sc Skill Good Communication Skills, Customer Service, Customer Support, Customer Relationship, Own Conveyance, Hard Working etc.

As a Ground Staff member, you will be responsible for ensuring the smooth operation of airport ground services and activities. Your duties will include assisting passengers with check-in procedures, boarding, and baggage handling. You will also be required to coordinate with other airline staff to ensure timely departures and arrivals of flights.Cantact Number 7898127905Key responsibilities:1. Assist passengers with check-in procedures and ensure compliance with airline policies and procedures.2. Coordinate with flight crew and ground operations staff to ensure efficient and safe aircraft turnaround.

Job SummaryThe Maintenance Engineer is responsible for the upkeep, repair, and preventive maintenance of airport infrastructure, systems, and facilities to ensure safe, efficient, and uninterrupted airport operations. This includes electrical, mechanical and electronic systems used in daily airport functions.Key Responsibilities1. Maintain and repair airport facilities (Electrical, Electronics, Mechanical)2. Conduct routine inspections and respond to faults3. Keep accurate maintenance records4. Ensure work complies with safety and airport standards5. Coordinate with teams and contractors6. Work in shifts, including nights and weekendsRequirements:1. Diploma, ITI or Degree in Engineering (Electrical, Electronics, Mechanical)2. Freshers & experience both can apply3. Good problem-solving and technical skills4. Ability to read technical drawings5. Safety training or certifications a plus

We are hiring dynamic and dedicated individuals for various positions at all over India. If youre passionate about aviation and committed to safety, service, and teamwork, this is your chance to build a rewarding career in the airport industry. Open Positions:Ground StaffCargo Handler / LoaderUtility / Housekeeping StaffCabin Crew Eligibility Criteria:Minimum Qualification: 10+2 - GraduateAge Limit: 1836 years (varies by role)Language Skills: Proficiency in English and regional language preferredPhysical Fitness: Required for operational rolesWell-groomed with excellent communication skillsInterested candidates can send their resume on (9330377348)

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma

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