Array ( [0] => service-desk-executive [1] => bangalore ) Service Desk Executive Graduate Experience Jobs in Bangalore
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Service Desk Executive Graduate Experience Jobs in Bangalore

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  • 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Hotel Software Knowledge Proficiency in English Microsoft Office Interpersonal Skills Front Desk Convincing Power Telephone Handling Presentable Basic Computer Skills Customer Service Problem Solving Coordination Skills
Website: https://makhotelbengaluru.in/Responsibilities:Greet guests with a smile and a warm welcome.Handle check-ins, check-outs, and online bookings.Assist guests with inquiries and provide necessary information.Maintain reservation records and manage hotel software.Respond professionally to emails and guest inquiries.Collect and manage guest reviews.Work efficiently for 11-12 hours per shift.Ensure a polite and professional approach to guest communication.Requirements:Fluency in English (Speaking & Writing).Knowledge of hotel management software & computer skills.Experience in handling online bookings and emails.Good communication & customer service skills.Ability to work hard and adapt to long shifts.Prior experience in hotel front desk operations is a plus.
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  • 1 yrs
  • 2.5 Lac/Yr
  • Bangalore
Receptionist Activities Customer Service Telephone Handling Front Desk Presentable Microsoft Office
Candidates with good communication skill - English, Hindi & Kannada, Presentable, able to handle front desk with efficiency, computer literate.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Basavanagudi Bangalore
Computer Operator Tele Marketing Microsoft Office MS Word Email Drafting Social Media Customer Service Front Desk Basic Computer Skills
handling walk inn customer, follow up with existing client, calling customer for out standing collection, correspondence, excel data entry, communicating monthly reminders to clients, basic admin skill like document handling, writing applications,
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Service Desk Executive

CMS Computers Ltd

  • 2 - 4 yrs
  • Bangalore
Microsoft Office IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Operations
Minimum: Should have MCA or B. Tech/BE in Computer Science or Information Science Fluency in English and Kannada (Speaking, reading, and writing) Prior experience of at least 1 year working in Help Desk on outbound and inbound calls, answering queries. Knowledge and prior experience in working on specific computing applications proposed for Help DeskDesired: Good communication skills At least one service desk executive to have a minimum of 5 years experience in handling service desk operations.Create help desk tickets raised from operators or department users over phone.Service desk should be certified in ITIL v 2011 on a minimum of 3 processes and should allow the implementation of Incident management, Problem management, Change Management and Service Request fulfillment, Knowledge Base Management,Service Asset & Configuration Management, SLA management process.
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IT Helpdesk Executive

Hirehut Technologies

IT Helpdesk Technical Helpdesk IT Service Desk IT Support LAN WAN-Wide Area Network Installation Technician Work From Home Walk in
Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English
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