Array ( [0] => security-manager [1] => kerala ) Security Manager Jobs in Kerala,Security Manager Job Vacancies in Kerala
14

Security Manager Job Vacancies in Kerala

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kozhikode
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Kozhikode. This position is suitable for individuals with 0 to 6 years of experience and a minimum qualification of a 12th pass.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Safety and Security:** Monitor the airport environment, ensuring compliance with safety regulations and protocols to maintain a secure atmosphere.- **Ticketing and Reservations:** Help passengers with ticket purchases and modifications, ensuring accurate information is provided.- **Information Assistance:** Provide timely and accurate flight information to passengers, including delays, gate changes, and other relevant updates.- **Team Collaboration:** Work alongside other airport personnel to ensure efficient operations and support colleagues in high-pressure situations.**Required Skills and Expectations:**Candidates must possess good communication skills in English and local languages to assist diverse passengers effectively. A friendly and approachable demeanor is essential to enhance customer experience. Attention to detail is important for tasks such as ticketing and safety checks. Flexibility in working hours, including weekends and holidays, is expected due to the nature of airport operations. Basic computer skills are necessary for handling reservations and information systems. A proactive attitude towards problem-solving will help you thrive in this dynamic environment.
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Fresher hiring for Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kochi
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- **Check-in Assistance**: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- **Baggage Handling**: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- **Customer Service**: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- **Boarding Management**: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- **Safety and Security Checks**: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- **Communication**: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.
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Cargo Operations Knowledge Cargo Handling Cargo Freight Management Freight Forwarding Freight Forwarders Air Freight Freight Manager Freight Airway Bill Preparation Customs & Regulatory Compliance Inventory & Warehouse Management Logistics Coordination Logistics Operations Safety & Security Procedures Administrative Skills Analytical Skills Customer Service Orientation Multitasking Time Management
Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence
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Surveillance Executive Access Control Inspection Incident Coordinator Emergency Response Crowd Management Systems Security Analyst Risk Assessment Law & Regulation Awareness Integrity & Honesty Communication Skills Teamwork & Coordination Physical Fitness Problem Solving Discipline & Punctuality
Position Summary:The Security Officer is responsible for maintaining a safe and secure environment for employees, visitors, and property. This includes monitoring premises, enforcing security policies, responding to emergencies, and preventing incidents such as theft, vandalism, or safety hazards.Key Responsibilities:Surveillance & Monitoring:Observe and operate CCTV and alarm systems.Monitor entry and exit points to prevent unauthorized access.Patrolling Duties:Conduct regular patrols of buildings, perimeter areas, and parking lots.Identify and report potential security risks or safety violations.Access Control:Verify identification and credentials of employees, contractors, and visitors.Maintain visitor and access logs accurately.Incident Response:Respond promptly to alarms, emergencies, and disturbances.Detain or escort suspicious persons when necessary, following protocol.Coordinate with law enforcement or emergency services when required.Safety & Emergency Support:Assist in fire drills, evacuations, and first aid situations.Ensure fire extinguishers and emergency equipment are in working order.Reporting & Documentation:Maintain detailed incident and daily activity reports.Record any maintenance or safety concerns for corrective action.Customer Interaction:Provide directions and assistance to visitors professionally.Represent the organization with courtesy and integrity.Policy Enforcement:Enforce company security policies, procedures, and access control standards.Ensure compliance with safety and security regulations.Qualifications & Requirements:Education: Minimum 12th pass (Diploma or Degree preferred).Experience: 06 years of experience in security or defense services (preferred).Certifications: Security training certification or First Aid training (advantage).Skills:Vigilance and attention to detailGood communication and observation skillsPhysical fitness and disciplineBasic knowledge of security systems and emergency protocolsWorking Conditions:Rotational shifts (day/night/weekends/holidays).Indoor and outdoor duty depending on location.Requires standing and patrolling for long periods.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

Customer Support Communication Multitasking Ability Adaptability Crisis Management Baggage Handling Security Compliance Professional Presentation Boarding Management Technical Skills Interpersonal Skills
Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Mannuthy Thrissur
Fire Security Management First Aid
Special security guards required bank office at Thrissur,Kerala.Age of the candidate should be below 45 years . Working hours will be 12 hrs, weekly off provided.Not provided Accommodation and food.
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Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
Required Ground Staff In Airport & Airlines for full time jobWe need only people those whom are really interested to be a part if the companyQualification: - 10th, 12th, Diploma/Engineering, Graduate & Post Graduate (Hospitality Aviation must apply)Male/Female, Both type Job Candidates requiredHiring for:1. Ground Staff : 18,600 to 35,000.2. Cash Counter : 15,000 to 80,000.3. Ticketing Executive-21,000 to 60000.4. Security Guard : 15,000 to 30,000.5. Bouncer : 21,000 to 42,000.6. Food Counter : 14,000 to 21,000.7. Security Supervisor : 15,000 to 25,000.8. Cabin Crew : 24,200 to 72,000.9. CSA : 18,600 to 32,500.10. Back Office & Front Office : 16, 500 to 42,600.Working Area:- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Call me.Thank you
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  • 1 - 3 yrs
  • Thiruvananthapuram
Knowledge Of ELV Systems IT Security Solutions Preparing Technical Proposals and BOQs Strong Communication and Client Interaction Problem-solving and Quick Thinking Teamwork and Time Management
Role Overview:We are looking for a motivated and technically skilled Pre-Sales Engineer to support our sales team. The ideal candidate will assist in preparing technical proposals, solution designs, and commercial quotations, while ensuring customer requirements are fully understood and met.Key Responsibilities: Understand client requirements and provide appropriate technical solutions. Prepare and deliver detailed technical proposals, commercial quotations, and tender submissions. Conduct product presentations and demonstrations to clients. Coordinate with procurement, sales, and project teams to ensure seamless project planning. Analyze RFPs/RFQs and ensure compliance with client specifications and documentation standards. Manage and update pre-sales documentation, solution diagrams, and presentations. Address technical queries and challenges during the proposal phase. Maintain and update sales tracking, forecasting reports, and proposal pipelines. Work closely with vendors and internal teams to ensure accurate solution pricing and timelines. Assist in contract negotiations regarding technical scope and deliverables.Requirements: Bachelor's degree in Engineering (Electronics, Electrical, IT, or related fields). 2+ years of experience in Pre-Sales, Solution Engineering, or Technical Support (preferably in ELV, security systems, IT infrastructure, or automation). Strong understanding of solution design, cost estimation, and tender preparation. Excellent communication, presentation, and documentation skills. Ability to manage multiple projects and meet tight deadlines. Knowledge of AutoCAD, Microsoft Office, and basic project management tools is a plus.Preferred Skills: Experience in commercial proposal writing and contract terms. Hands-on knowledge in preparing BOMs (Bill of Materials), scope of works, and technical datasheets. Good teamwork and client-handling skills.
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Ground Handling Airport Operation Airline Operations Aviation Aircraft Maintenance Aviation Security Cabin Crew Activities Airport Ground Handling Ground Management Passenger Handling Ground Staff Activities Airport Cargo
Job Title- Airline Ground StaffJob Location: PAIN INDIAJob Type: [Full-time/Part-time]Job Summary:We are seeking highly motivated, professional, and customer-oriented individuals to join our team as Airline Ground Staff. As a vital part of our airline operation, you will be responsible for ensuring the smooth handling of passengers and baggage, while providing exceptional customer service throughout their journey.**Key Responsibilities**:1. **Passenger Services**:- Assist passengers with check-in, boarding, and luggage handling.- Provide information regarding flight schedules, gate changes, and travel-related inquiries.- Handle special requests, including those for passengers with disabilities or special needs.2. **Baggage Handling**:- Ensure safe and timely loading and unloading of luggage and cargo.- Address any baggage issues or mishandling with care and efficiency.3. **Security and Safety**:- Enforce airport security and safety protocols.- Ensure that all procedures are followed to prevent unauthorized access and guarantee passenger safety. 4. **Communication**:- Coordinate with airline crew, ground operations, and airport authorities.- Notify passengers of any changes in flight schedules or delays.5. **Ticketing and Documentation**:- Assist with the preparation and distribution of tickets, boarding passes, and related documents.- Ensure accuracy of travel information and assist with baggage claims when necessary.6. **Customer Assistance**:- Resolve customer complaints or concerns with professionalism, empathy, and efficiency.- Offer support to passengers during delays, cancellations, or other travel disruptions.**Qualifications**:Education: High School Diploma or equivalent (preferably some college).Experience: Previous experience in customer service or the airline industry is a plus.Skills:Strong communication and interpersonal skills.Ability to handle stressful situations
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Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Aviation Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
LARGEST AIRPORTS JOBSJob opening at Airport for ticketing officer & Ground staff or Drivers staffHR#HRINING FOR:1.Ground Staff: 22,500 to 28,5002.Cash Counter: 26,500 to 36,5003.Ticket Checker: 28,500 to 38,5004.Security Guard: 19,500 to 25,5005.Bouncer: 20,500 to 30,5006.Driver : 35,500 to 45,5007.Passport checker: 32,500 to 45,5008.Cabin crew: 35,500 to 48,5009.Security Supervisor: 28,500 to 42,500Airlines jobs opened for Ground Staff, Cabin crew, Floor manager, Ticketing officer, Loader, Helper, trolley boy, Electrician, Computer operator, Food counter, Luggage counter, Security staff, And other different job category.Qualification required 8th,10th, 12th, Graduate, Post Graduate and Diploma HoldersFacilities: cab + Meal + Leaving + P.F + Medical + Insurance + ESI Facility + 8 Hours Duty Timing + 5 Days working + Over TimeFreshers and experienced candidates both can applyMale / Female both categoriesFor joining related detailsCall HR. HEAD
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Edappally Kochi
Experience With Database Management Cloud Storage and IT Security Strong Problem-solving Skills Ability to Work Independently. Proficiency in Troubleshooting Mobile
Race2excellence is seeking an IT Executive to manage our digital infrastructure and support oureducational mobile app for the Gems project. The IT Executive will ensure seamless technicalsupport, maintenance, and security of our digital resources.
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Aviation Aviation Security Air Hostess Airport Ground Staff Cabin Crew Flight Lieutenant Air Ticketing HR Administrator Backend Executive Hotel Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • CochinSuburb Ernakulam
Vigilance Marketing Communication Field Security
Job Openings for 02 Field Security Officer Jobs with minimum 2 Years Experience in CochinSuburb Ernakulam, Kerala,Marketing Communication, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree with Good knowledge in Vigilance, Marketing Communication etc.
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Vigilance Fire Fighting Security Management Access Control
- Recruitment of Security Personnel- On-boarding- Training & Grooming- Attendance- Coordination & Liaison with Client
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Surveillance Officer Monitoring Emergency Response Emergency Procedures Evacuation Protocols Risk Assessment Threat Analysis Analytical Skills Technical Skills Team Coordination Team Cooperation Reliability and Punctuality Law Enforcement
Job Summary:the Security Officer is Responsible for Maintaining a Safe and Secure Environment for Employees, Visitors, and Property. this Role Involves Monitoring Premises, Controlling Access, Responding to Incidents, and Enforcing Safety Regulations. the Officer Acts as the First Line of Defense Against Potential Security Threats and Ensures that Company Policies are Consistently Followed to Protect People and Assets.key Responsibilities: 1. Surveillance and Monitoringoperate and Monitor Security Systems, Including Cctv Cameras, Alarms, and Access Control Devices.conduct Regular Patrols of the Premises (internal and External) to Ensure Safety and Detect Any Irregularities.observe and Report Suspicious Activities, Unauthorized Access, or Security Breaches. 2. Access Controlverify and Authorize Entry of Employees, Visitors, Contractors, and Vehicles.issue Visitor Passes and Maintain Accurate Entry/exit Records.ensure all Personnel Adhere to Identification and Access Policies. 3. Incident Response and Reportingrespond Promptly to Alarms, Emergencies, and Incidents such as Fire, Theft, Vandalism, or Accidents.assist in Evacuations During Emergencies, Following Established Procedures.prepare Detailed Incident Reports, Daily Activity Logs, and Handover Notes. 4. Safety and Emergency Proceduresensure Compliance with Health, Safety, and Fire Regulations.conduct Safety Checks of Fire Extinguishers, Exits, and Emergency Lighting.participate in Fire Drills, Evacuation Exercises, and Emergency Response Training. 5. Public Relations and Customer Serviceprovide Directions and Assistance to Visitors and Staff Courteously.maintain a Professional Appearance and Demeanor At all Times.act as a Liaison Between Management and Local Law Enforcement When Required. 6. Administrative Dutiesmaintain Security Registers, Key Logs, and Equipment Checklists.report Maintenance Issues Related to Security Systems or Infrastructure.support the Security Supervisor in Audits and Compliance Reviews.qualifications and Requirements:minimum Educational Qualification: 10th/12th Pass or Equivalent (graduate Preferred).prior Experience (06 Years) in Security or Law Enforcement Preferred.valid Psara License (private Security Agencies Regulation Act) Required as per Law in India.knowledge of Cctv Operation, Access Control Systems, and Emergency Protocols.basic Computer Literacy (for Reporting and Email Communication).physically Fit, Alert, and Able to Work Flexible Shifts (day/night/rotational).key Skills:observation and Attention to Detailcommunication and Interpersonal Skillsproblem-solving and Conflict Resolutionintegrity, Discipline, and Professionalismteamwork and Reliabilitywork Environment:indoor and Outdoor Settings (corporate Offices, Factories, Residential Complexes, or Institutions)requires Standing or Patrolling for Long Hoursexposure to Weather Conditions and Shift Work (including Weekends and Holidays)performance Indicators:timeliness and Accuracy of Reportsreduction in Security Incidentscompliance with Procedures and Standardsprofessional Conduct and Reliability
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Aircraft Maintenance Inspection Defect Management Airframe Avionics Technician Engine Maintenance Propeller Systems Aircraft Maintenance Technician Maintenance Documentation Aviation Security
Position OverviewThe Aircraft Mechanic / Aircraft Technician is responsible for performing maintenance, repair, inspection, and modification tasks on aircraft to ensure they are safe, airworthy, and fully operational. The role involves hands-on technical work, strict adherence to aviation regulations, and close coordination with engineers, quality inspectors, and flight crews to support efficient flight operations.Key Responsibilities Aircraft Maintenance & RepairPerform scheduled (A, B, C, D checks) and unscheduled maintenance on aircraft and components.Inspect, troubleshoot, and repair airframes, engines, hydraulic, pneumatic, fuel, and electrical systems.Carry out defect rectification, part replacement, and system testing as per maintenance manuals.Conduct routine inspections and ensure all work meets safety and airworthiness standards.Perform line maintenance and base maintenance activities according to daily operational needs.Support pre-flight and post-flight checks to ensure aircraft readiness. Technical & Diagnostic WorkDiagnose and repair mechanical and electrical malfunctions using testing equipment and manuals.Follow manufacturer and regulatory guidelines for maintenance tasks.Utilize specialized tools, precision instruments, and ground support equipment (GSE).Coordinate with engineers to ensure accurate troubleshooting and defect clearance.Ensure calibration and care of maintenance tools and test instruments. Documentation & ReportingRecord all maintenance activities in job cards, logbooks, and technical documents.Update maintenance tracking systems (e.g., AMOS, Trax, Ramco, or Rusada Envision).Ensure accurate documentation for all inspections, replacements, and modifications.Report component failures, delays, and discrepancies to supervisors or engineering teams.Maintain proper traceability of spares and materials used in maintenance. Safety & ComplianceComply with DGCA / FAA / EASA / CAR-145 safety and maintenance standards.Adhere to company safety management systems (SMS) and quality procedures.Follow proper lockout/tagout and hazardous materials handling procedures.Conduct work in accordance with approved maintenance data and aviation legislation.Ensure Foreign Object Damage (FOD) control and maintain a clean work environment. Team CoordinationWork collaboratively with engineers, quality control inspectors, and flight operations teams.Assist in training junior technicians or apprentices on maintenance practices.Communicate effectively with supervisors regarding progress and issues.Support quick turnaround during AOG (Aircraft on Ground) situations.Required Skills & CompetenciesExcellent technical and mechanical aptitude.Strong problem-solving and troubleshooting skills.Proficiency in using hand tools, torque wrenches, and diagnostic equipment.Sound understanding of aviation maintenance manuals and documentation.High level of attention to detail, accuracy, and discipline.Ability to work under pressure, at heights, and in outdoor conditions.Good communication and teamwork abilities.Educational QualificationDiploma / Degree in Aircraft Maintenance Engineering (AME) or Aeronautical Engineering.Certification from an approved training organization (DGCA / EASA / FAA Part-147).Valid AME license in relevant category (B1 Mechanical / B2 Avionics) preferred.Experience05 years of experience in aircraft maintenance, repair, or overhaul (MRO).Experience on specific aircraft types (e.g., Airbus A320, Boeing 737, ATR, Embraer) is an advantage.Fresher candidates with DGCA-approved AME training may also apply (for trainee roles).Working ConditionsWork performed in hangars, workshops, or ramp areas (day/night shifts).May involve rotational shifts, weekends, and emergency standby duties.Physically demanding role requiring manual handling, climbing, and precision work.
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Teamwork Coordination Time Management Communication Skills Safety and Security Problem-solving Aircraft Cargo Airport Ramp Operations Organizational Skills Positive Attitude Baggage Handler
The Baggage Handling Staff is responsible for the safe, efficient, and timely handling of passenger luggage, cargo, and mail at the airport. This includes loading, unloading, sorting, transporting, and delivering baggage between aircraft and terminal areas while maintaining strict safety and security standards. Key ResponsibilitiesLoad and unload passenger baggage, cargo, and mail from aircraft holds safely and efficiently.Operate baggage handling equipment such as belt loaders, trolleys, baggage carts, dollies, and conveyor belts.Sort and tag baggage according to flight numbers and destinations.Ensure accurate loading sequence to maintain aircraft weight balance and safety standards.Transport baggage between aircraft and terminal using tugs or baggage carts.Handle special, fragile, or priority baggage carefully as per airline guidelines.Identify, report, and assist in resolving issues related to damaged, delayed, or lost baggage.Follow all aviation security and safety protocols in accordance with airport and airline regulations.Assist in maintaining cleanliness, order, and safety in baggage handling areas.Communicate and coordinate with ramp agents, flight crews, and ground operations staff to ensure on-time aircraft departures.Adhere to company policies, Standard Operating Procedures (SOPs), and performance standards. Required Skills & CompetenciesExcellent physical strength and stamina for lifting and carrying heavy items.Strong teamwork and communication abilities.Good attention to detail and organizational skills.Time management and ability to work efficiently under pressure.Knowledge of airport ground handling and safety procedures.Ability to operate ground service equipment (GSE).Basic problem-solving and reporting skills.Awareness of security, fire safety, and emergency procedures.Flexibility to work in rotational shifts, including nights, weekends, and holidays. Educational & Professional RequirementsMinimum Qualification: 10th or 12th Pass (Higher Secondary)Diploma or Certificate in Airport Ground Handling / Aviation Operations preferredPrevious experience in baggage or ramp handling is an advantageBasic English communication skills (verbal and written) Work EnvironmentOutdoor and indoor work environment (terminal and airside areas)Exposure to noise, heat, cold, and weather conditionsRequires wearing protective uniforms and safety gearPhysically demanding role with lifting, bending, and standing for long periods
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Safety & Emergency Procedures Aviation Security Aviation Trainer Cabin Attendant Cabin Crew Safety Compliance Strong Customer Service Orientation Professional Attributes Responsibility Discipline Stress Management Time Management Multitasking Skills Cultural Sensitivity
Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).
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Cargo Handling Cargo Loading & Unloading Cargo Storage Cargo Documentation Baggage & Cargo Security Inventory Management Freight Forwarding Logistics Operations Ground Support Equipment Custom Clearance Export Import Documentation Teamwork Ground Staff Flight Attendant Customs Documentation Cargo Tracking
Position OverviewWe are seeking dedicated and detail-oriented Cargo Staff to join our ground operations team. The role involves handling cargo acceptance, storage, documentation, and loading/unloading activities to ensure safe and efficient cargo operations in compliance with airline and regulatory standards. Cargo staff play a vital role in supporting smooth logistics and timely cargo movement.Key ResponsibilitiesHandle cargo acceptance, verification, and processing in line with airline and IATA standards.Load and unload cargo, baggage, and mail safely using appropriate equipment.Ensure proper cargo identification, labeling, and segregation (perishable, hazardous, fragile, valuable).Maintain accurate cargo documentation including Air Waybills (AWB), manifests, and customs papers.Operate ground support equipment (forklifts, pallet jacks, ULDs, conveyor belts) safely and efficiently.Monitor cargo storage and warehouse operations to maintain order and safety.Assist with customs clearance procedures and ensure regulatory compliance.Ensure weight and balance distribution of cargo in accordance with aircraft load plans.Follow health, safety, and security protocols in all cargo handling operations.Coordinate with flight operations, ground handling teams, and freight forwarders to ensure timely cargo dispatch.Report irregularities, damaged goods, or security issues to supervisors.Required Skills & QualificationsHigh school diploma or equivalent (Bachelors degree preferred for supervisory roles).Prior experience in cargo, logistics, or ground handling (preferred but not always required).Knowledge of IATA/ICAO cargo handling and Dangerous Goods Regulations (DGR).Ability to operate ground support equipment (certification preferred).Basic computer literacy (MS Office, cargo tracking/reservation systems).Strong physical fitness for manual handling tasks.Good communication and teamwork skills.Attention to detail and commitment to safety standards.Ability to work in shifts, weekends, and under pressure.Preferred Skills (Nice to Have)Forklift / equipment operator certification.Multilingual communication skills for international operations.Familiarity with airline cargo systems (e.g., Cargospot, SkyChain, Hermes).Knowledge of cold chain handling (for perishable or medical cargo).
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Ground Staff Ground Staff Security Cabin Crew Crew Manager Airport Representative Air Ticketing Executive Front Desk Executive Passport Checking Officer Guest Relation Executive Airport Staff
The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.
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Customer Sales Executive Fresher

DPSR Consultancy Solutions

Ground Operation Customer Management Ground Staff Air Ticketing Cabin Crew Security Guard Aviation Aviation Security Basic Computer Skills Security Person Personality Development Airport Supervisor
Responsibilities:- Handle customer inquiries and provide information about products/services- Process orders, forms, applications, and requests- Resolve customer complaints and ensure customer satisfaction- Maintain customer records and update customer information in the database- Collaborate with the sales team to reach sales targets and goalsSkills:- Strong communication and interpersonal skills- Ability to work under pressure and handle challenging situations- Knowledge of ground operations and customer management- Familiarity with basic computer skills and software applications
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Thiruvananthapuram
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Direct Sales Personality Development Basic Computer Skills Customer Service Airport Ticketing
As an Airport Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assisting passengers with inquiries and providing information about flight schedules, ticketing, and general airport services.- **Check-in Support**: Helping passengers during the check-in process, including verifying travel documents, issuing boarding passes, and ensuring luggage is properly tagged.- **Baggage Handling**: Coordinating with baggage services to ensure that luggage is safely transported from check-in to the aircraft and retrieved upon arrival.- **Safety and Security**: Ensuring that all safety regulations are followed and helping to maintain a secure airport environment.- **Communication**: Working closely with airline staff and other airport personnel to relay important information regarding flights, delays, and gate changes to passengers.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively with passengers and team members.- **Team Player**: Collaborating well with colleagues and contributing positively to a team environment is crucial.- **Attention to Detail**: Being detail-oriented is important for managing ticketing processes and ensuring compliance with safety regulations.- **Adaptability**: The ability to handle various situations quickly and efficiently, especially in a fast-paced environment.- **Customer-Oriented Approach**: A focus on providing excellent service to ensure a positive experience for all passengers. This is a full-time position based in Thiruvananthapuram, and candidates with varying levels of experience, from fresh graduates to those with up to six years in related roles, are encouraged to apply.
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