Hiring For Airline Ground Staff

Trijet Aviations

job title- airline ground staff

job location: pain india

job type: [full-time/part-time]

job summary:

we are seeking highly motivated, professional, and customer-oriented individuals to join our team as airline ground staff. as a vital part of our airline operation, you will be responsible for ensuring the smooth handling of passengers and baggage, while providing exceptional customer service throughout their journey.

**key responsibilities**:

1. **passenger services**:

- assist passengers with check-in, boarding, and luggage handling.

- provide information regarding flight schedules, gate changes, and travel-related inquiries.

- handle special requests, including those for passengers with disabilities or special needs.

2. **baggage handling**:

- ensure safe and timely loading and unloading of luggage and cargo.

- address any baggage issues or mishandling with care and efficiency.

3. **security and safety**:

- enforce airport security and safety protocols.

- ensure that all procedures are followed to prevent unauthorized access and guarantee passenger safety.

4. **communication**:

- coordinate with airline crew, ground operations, and airport authorities.

- notify passengers of any changes in flight schedules or delays.

5. **ticketing and documentation**:

- assist with the preparation and distribution of tickets, boarding passes, and related documents.

- ensure accuracy of travel information and assist with baggage claims when necessary.

6. **customer assistance**:

- resolve customer complaints or concerns with professionalism, empathy, and efficiency.

- offer support to passengers during delays, cancellations, or other travel disruptions.

**qualifications**:

education: high school diploma or equivalent (preferably some college).

experience: previous experience in customer service or the airline industry is a plus.

skills:

strong communication and interpersonal skills.

ability to handle stressful situations

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  Higher Secondary

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office