Array ( [0] => sales-trainer [1] => gurgaon ) Sales Trainer Jobs in Gurgaon,Sales Trainer Job Vacancies in Gurgaon Haryana
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Sales Trainer Job Vacancies in Gurgaon

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  • 1 - 2 yrs
  • Gurgaon
Sales Telemarketing Lead Generation Roles Certification or Training in Customer Service Knowledge Of Emerging CX Technologies Automation and AI Integration CRM
Call-Center Executive/BPO (Remote, India) About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/About the RoleAs a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Only candidates with Outbound Telesales Cold Calling / Warm Calling Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Remote - Shift Timings: 9:30 to 6:30 Pm & 6:30 to 3:30 Am Salary: 14.000-17.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: Make Outbound Calls to potential customers to promote and sell products/services and make feedback. Calls Understand customer needs and offer suitable products/services Follow scripts and sales techniques to persuade customersFollow up with interested prospects to close sales Introduce the company's products or services to customers clearly and persuasively Understand and explain the key features, benefits, and pricing of the product or service being offered. Record and Maintain Customer Data Requirements: Languages: English, Hindi both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skillsWhat We Offer: Competitive salary with performance bonuses 28 paid vacation daysGrowth in an international, collaborative team Internet costs compensation
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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Area Training Manager - Banca

Skywings Advisors Private Limited

Life Insurance Training & Development Learning & Development Sales Training
The Area Training Manager for the Banca Channel is responsible for developing and delivering training programs to bank employees, including Relationship Managers and sales teams, to drive the effective sales and service of bancassurance products. The role involves assessing training needs, conducting training sessions, and ensuring the successful application of learned skills in the field.Key Responsibilities:Training Delivery: Conduct training sessions on bancassurance products, sales techniques, and compliance for bank employees.Training Needs Assessment: Analyze gaps in skills and design training programs to address these needs.Sales Support: Equip bank teams with knowledge to effectively cross-sell insurance products.Stakeholder Engagement: Build relationships with bank leaders to ensure training aligns with business goals.Compliance & Quality Assurance: Ensure training adheres to regulations and is effective in improving performance.Team Leadership: Manage and support a team of trainers, providing guidance and feedback.
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  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Sales Trainer BPO Trainer
Sales Trainer**Graduate**Work experience as a Trainer in a Sales process**Excellent Communication **Rotational shift**Night shift for Boys (means shift ends at 12pm) and Dayshift for Girls**5 Days working**2Rotational weekly offs**10.5hrs Total working**No company transport**Process is related to sale of MNC electronic products.
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Interpersonal Skills Convincing Power Coordination Skills Negotiation Skills Communication Skills Educational Sales Organisational Skills Presentation Skills Documentation Team Training Team Building
The Overseas Admission Consultant will assist international students in selectinguniversities, managing the admissions process, and handling visa and immigrationrequirements.They will also explore financial aid and scholarships, ensuring students receive thenecessary support for their educational journey.Key Responsibilities: Student Guidance: Provide detailed guidance on education opportunities abroad. Admission Process: Help students complete foreign university admissionrequirements. University Selection: Recommend suitable universities based on student preferencesand academic goals. Visa and Immigration Support: Offer assistance in visa applications and immigrationprocedures. Financial Aid & Scholarships: Aid students in finding financial aid and scholarshipoptions. CRM Management: Use CRM tools to manage student data and communicationsefficiently.Qualifications & Skills: Freshers & graduates Education: Bachelor's or relevant degree. Experience: Prior experience in education counselling or international admissionspreferred. Knowledge: Familiarity with foreign education systems and admissions. Communication: Proficiency in English and other relevant languages. Empathy: Patience and understanding for student concerns. Organisational Skills: Strong multitasking and time management skills. Team Collaboration: Ability to work both independently and with team members.Goldy Roy- 7815948127
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Sales Team Leader - Gurgaon

People Empowerment Consulting

  • 1 - 6 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Sales Team Leader Direct Sales Inside Sales Team Building Team Training Marketing Communication
Company Overview: leading real estate consultancy firm based in Gurugram. We operate in the robust economy of the Delhi-NCR region, offering our clients a range of added-value services. Our reputation is built on trust, authentic guidance, and delivering maximum benefits to our clients. Job Industry: Real Estate Position: Sales Team Leader Location: Gurgaon Job Overview: We are seeking a dynamic and motivated individual to join us as Sales Team Leader who will be responsible for handling team, managing client relationships, and closing property deals. You must require a strong understanding of the real estate market, excellent communication skills, and the ability to negotiate effectively. Roles & Responsibility: Manage Team: Provide leadership and guidance to the team, ensuring high levels of motivation, skill development, and sales productivity. Training & Development: Conduct regular training sessions to improve team performance, enhance selling techniques, and stay updated on industry trends and market conditions. Client Consultation & Relationship Management: Conduct meetings with clients is a crucial part to understand their real estate needs and preferences. Provide detailed information about properties, including pricing, features, and legal requirements. Conduction of Site Visits: Arrange and conduct property tours according to client requirement, showcasing the benefits and unique selling points of the particular project. Deal Closure & Revenue generation: Prepare and present offers and counteroffers which are ongoing in organization to drive a closure to accomplish the objective of the organization. Qualification and Skills: 1. Bachelors degree in any field. 2. 3 Years of experience in sales, preferably in real estate. 3. Ability to negotiate effectively and close deals. Salary: No Bar
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Motilal Oswal- Hiring

Scinext Group Skills & Technology Private Limited

Training Finance Equity Broking Equity Advisor Sales Training Manager Financial Executive
Key Responsibilities:1. Provide training and support to newly onboarded franchisees to help them achieve their quick start targets and integrate smoothly into the Motilal Oswal network.2. Collaborate with department managers to understand specific training needs for their respective teams and tailor training programs accordingly.3. Lead training sessions for the internal sales and advisory teams, including teachback sessions to reinforce learning and retention.4. Organize and facilitate various franchisee engagement activities, such as Value-Added Training (VAT) sessions and Motilal Oswal Seminars (MOS), to enhance franchisee satisfaction and loyalty.5. Design and conduct focused franchisee training programs to address specific needs and challenges, ensuring maximum impact and effectiveness.6. Conduct monthly meetings with department heads to identify training needs for franchisees and develop training plans accordingly.7. Continuously invest in self-development to stay updated on industry trends, product knowledge, and training methodologies.Skills:- Proven experience in training delivery, particularly in the financial services industry or franchise management.- Strong understanding of Equity and training methodologies, adult learning principles, and instructional design.- Excellent communication, presentation, and interpersonal skills.- Ability to collaborate effectively with department heads, managers, and franchisees.- Experience in organizing and facilitating engagement activities and events.- Demonstrated ability to design and deliver focused training programs to address specific needs and challenges.- Commitment to ongoing self-development and learning to stay updated on industry trends and best practices.
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Good Communication Skills Trainer Team Building Tele Caller Sale Executive Public Speaking
Hiring for 50 Telecalling Jobs in Maharashtra Nagar, Mumbai,Fatehpura, Udaipur,Siwan, Bihar,Gwal Pahari, Gurgaon,Jabalpur,Baran Road, Kota,Bokaro,Guna,Sagar,Amravati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.B.A, B.Com, B.Sc, B.E, M.A with Good knowledge in Good Communication Skills,Trainer,Team Building,Telecaller,Sale Executive,Public Speaking etc.
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  • 4 - 8 yrs
  • 8.0 Lac/Yr
  • Gurgaon
Training Learning Development Consultant Sales Training Manager Sales Trainer Corporate Trainer
KEY RESPONSIBILITIES:Employee Development BDM , Leader , OH & TrainerPlan, conduct and manage the Learning requirements of the BDM , Leader & OHsEnsure availability of all management training equipment /courseware/resources at all offices/Regions/ZonesEnsuring time and duration adherence, standards & regulatory compliancesManagement Training InterventionsImplementation of Management Training programs across all Agency management constituents.Proactive planning for interventions and management development programs at the regional/Zonal Level.Assist in researching new techniques or advances in the areas of training and development and apply the same in the function of Management Training.Assist in Content Development using Instructional Design techniques and skills; designing and developing contents and course material for training of various levels of APC Business SupportIdentify productivity-limiting gaps of employees in the agency and take corrective action, schedule and execute the events in training calendar.Coordinating with respective business owners for regular performance reviews meetings and sharing of expectations and deliverables between the business and management training.AdministrativeWork with and through various vendors/ consultancy firms / consultants for enduring smooth roll out of management training delivery.Generate and publish MIS, Dashboard, Training calendar etc. timely and effectively. Organize and make presentations in internal semin
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Sales Trainer (Female)

Valeur Fabtex Pvt. Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Marketing Channel Sales Good Com Skill Presentable Immediate Joiner Sales Trainer
We have vacant of 1 Sales Trainer Job in Gurugram, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Marketing, Channel Sales, Good com skill, Presentable, Immediate joiner etc.
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Telecaller (Female)

Volene Security Solutions Private Limited

Outbound Calling International BPO BPO Non Voice BPO Sales Voice Support BPO Call Center Sales-Related Training Program Is Preferred Superb Verbal Communication Superb Interpersonal Computer Literate Telecaller Walk in
We are searching for engaged Telecallers to boost sales by reaching out to current and possible clients. To this end, the Telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:Minimum 12th. pass can apply. Graduation will be preferred. Prior experience as a telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.
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Sales Trainer

Mercury Solutions

  • 2 - 6 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Service Training Sales Trainer Marketing Trainer Product Trainer
Training Calendar Creation : Create Sales Plan basis training need identification. Training Delivery and Governance Train team on Product selling and customer experience management. Ensure implementation of training guidelines at stores. Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.Operations: Monitor, review and drive performance of CRO Drive training to achieve targets for new and existing store staff Identify gaps & create solutions to improve the induction & output of store staffRole of a Trainer(i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP(ii) Trainers to do 24 Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training(iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP.(iv) Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently: Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc. The count of coaches and Fitness Certificates to be done on a daily basis are to be mutually agreed.Role of Trainer(i) Conducting regular refreshers of store staff members(ii) Drive and administer online DKT & JKQ for store staff members, ensure participation(iii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head(iv) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members(v) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to the company, Code of conduct and career path.
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Retail Trainer

IWP Academy

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Retail Operations Retail Executive Store Manager Retail Trainer Retail Sales Trainer Store Operations
Job Summary:Experienced Retail Sales Trainer needed to deliver comprehensive training programs to students pursuing a career in retail sales.Develop engaging materials, provide hands-on training, and foster a positive learning environment. Help shape the future of aspiring retail professionals.Qualifications:Bachelor's degree in Business or related field (preferred)Proven experience as a Retail Sales TrainerStrong knowledge of retail sales techniques and customer serviceExcellent presentation and communication skillsPassion for education and student successJoin us in empowering the next generation of retail professionals. Apply now!
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  • 3 - 9 yrs
  • 7.0 Lac/Yr
  • Female
  • Gurgaon
Sales Training Product Trainer Trainer Walk in
Create and execute learning strategies and programs & training. Evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing,online training, etc.) Design and deliver e-learning courses, workshops, and other training Assess the success of development plans and help employees make the most oflearning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee Training and L&D Specialists Organize meetings with management before preparing course materials to ensure adetailed understanding of training subjects and processes Continually research methods and techniques in workplace training and remain up todate on developments within the industry and competitors Collect information from senior management and other departments regarding howwell employees retain the information and use the concepts learned during thetraining courses Administer tests after the completion of training courses to determine theeffectiveness of training strategies Create printed and instructional materials to be distributed during training Actively seek current training methods and best practices to facilitate trainingemployees Conduct regular meetings with senior management to identify subjects be addressedor areas in need of additional instruction Create internal marketing materials to be distributed throughout the company toannounce training programs and detailsRequirements:
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  • 3 - 8 yrs
  • 8.0 Lac/Yr
  • Manesar Gurgaon
Marketing Performance Appraisal Performance Management System Employee Welfare Soft Skills Sales Trainer Walk in
Hiring for 2 Sales Training Manager Jobs in Manesar, Gurgaon, Haryana, with minimum 3 Years Experience, Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Marketing, Performance Appraisal, Performance Management System, Employee Welfare, Soft Skills etc.
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Retail Trainer

Navjyoti Global Solution Pvt Ltd

  • 2 - 5 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 45
Marketing Retail Operations Decision Making Good Communication Skills Retail Trainer Sales Trainer
Requirement for Retail Trainer. Excellent Organizational Skills and Attention to Detail.
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  • 1 - 5 yrs
  • 8.0 Lac/Yr
  • Gurgaon
International Sales Executive International Sales International BPO Voice Process Voice Process Executive TEAM LEADER Voice Trainer Walk in
Hiring For AT&T TELECOM US SALES PROCESS VOICE PROFILEPosition : Sales Executive, Team Leader And Voice TrainerOpen To Part Timers: NoVoice/Non-Voice : VoiceDepartment: SalesShift Type: 9 HrsFixed Shifts: Night ShiftsWeekends Off : Rotational OffsWork Description:Responsible For Taking Inbound Calls From Customers And Piching Them Plans We Have.Job Responsibility:1. To Achieve Targets2. Experience In Hardcore Selling3. Should Have Good Convincing Power4. Would Be Required To Handle Customer Grievance5. Should Be Comfortable With Shifts Timing6. High Level Of Patience Is RequiredOther Skills:1. Problem Solver2. Communicator3. Attention To Detail,Ability To Research4. Basic Technical Knowledge5. Motivator And Always Encourage The TeamSkills:Communication: ExcellentTyping Speed: GoodEducation Qualifications:Graduate/PG: NAUG -Regular College: NAOther Courses : NACompensation (Rs/Month)Salary: As Per Industry StandardsFood Complimentary: YESPerformance Incentive: YES (Unlimited)Eligibility Criteria:Max Age Of The Candidate: 35Work Experience (Months): 0.6-5 YearsSpecific Knowledge: Sales
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Inside Sales Executive

Enexperts Consulting (Opc) Pvt. Ltd.

Business Development Field Sales Inside Sales HR Recruitment Administration IR Training Sales Marketing Walk in
#insidesales Executive - NoidaWork from office#immediatehiring #immediatejoiningSalary 15k - 25 k +TA(FRESHER ARE ALSO APPLY)Location - NoidaEducation- Any graduateRoles and Responsibilities*Calling existing and potential customers to persuadethem to purchase company products and services.* Accurately recording details of customers' purchaseorders.* Processing all customer purchases accordingly.* Generating promising leads for the outside sales team topursue.* Continually meeting or exceeding daily and monthlytargets with respect to call volume and sales.#team #sales #career #work #education #medical #email #fresher #noida #respect #salesexecutives #telecallers #workfromofficeonly #noidajobs #ncrjobs #urgentopening #immediatehiring #telesales
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Business Development Trainer Sales Trainer Corporate Trainer Work From Home
Calling LeadsGenreating Trail classTake Counselling
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Urgent Required For Automobile Industry

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Automobile Sales Executive Automobile Service Trainer Walk in
Designation - Automobile IndustryQualification - B.Tech (EE & EC)Salary - 15000/- to 16000/- Per MonthGender - Only MaleLocation - GurgaonDuties & Responsibilities----automobile industry, the business of producing and selling self-powered vehicles, including passenger cars, trucks, farm equipment, and other commercial vehicles.Their labor involves work from the smallest part to the completed automobiles. Automotive industry workers read specifications, design parts, build, maintain, and operate machinery and tools used to produce parts, and assemble the automobiles.Note - Normal Charges Apply
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Inside Sales Executive

Enexperts Consulting (Opc) Pvt. Ltd.

Business Development Field Sales Inside Sales HR Recruitment Administration IR Training Sales Marketing Walk in
#insidesales Executive - NoidaWork from office#immediatehiring #immediatejoiningSalary 15k - 25 k +TA(FRESHER ARE ALSO APPLY)Location - NoidaEducation- Any graduateRoles and Responsibilities*Calling existing and potential customers to persuadethem to purchase company products and services.* Accurately recording details of customers' purchaseorders.* Processing all customer purchases accordingly.* Generating promising leads for the outside sales team topursue.* Continually meeting or exceeding daily and monthlytargets with respect to call volume and sales.#team #sales #career #work #education #medical #email #fresher #noida #respect #salesexecutives #telecallers #workfromofficeonly #noidajobs #ncrjobs #urgentopening #immediatehiring #telesales
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  • 3 - 9 yrs
  • 7.0 Lac/Yr
  • Female
  • Gurgaon
Sales Products Sales Training Product Training Corporate Training Walk in
Create and execute learning strategies and programs & training. Evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing,online training, etc.) Design and deliver e-learning courses, workshops, and other training Assess the success of development plans and help employees make the most oflearning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee Training and L&D Specialists Organize meetings with management before preparing course materials to ensure adetailed understanding of training subjects and processes Continually research methods and techniques in workplace training and remain up todate on developments within the industry and competitors Collect information from senior management and other departments regarding howwell employees retain the information and use the concepts learned during thetraining courses Administer tests after the completion of training courses to determine theeffectiveness of training strategies Create printed and instructional materials to be distributed during training Actively seek current training methods and best practices to facilitate trainingemployees Conduct regular meetings with senior management to identify subjects be addressedor areas in need of additional instruction Create internal marketing materials to be distributed throughout the company toannounce training programs and details
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  • 2 - 7 yrs
  • 6.5 Lac/Yr
  • Female
  • Gurgaon
Sales Product Trainer Product Training Sales Training Walk in
Create and Execute Learning Strategies and Programs & Training. Evaluate Individual and Organizational Development Needs. Implement Various Learning Methods Companywide (e.g., Coaching, Job-shadowing,online Training, Etc.) Design and Deliver E-learning Courses, Workshops, and other Training Assess the Success of Development Plans and Help Employees Make the Most Oflearning Opportunities Help Managers Develop Their Team Members Through Career Pathing Track Budgets and Negotiate Contracts Hire and Oversee Training and L&d Specialists Organize Meetings with Management Before Preparing Course Materials to Ensure Adetailed Understanding of Training Subjects and Processes Continually Research Methods and Techniques in Workplace Training and Remain Up Todate On Developments Within the Industry and Competitors Collect Information from Senior Management and other Departments Regarding Howwell Employees Retain the Information and Use the Concepts Learned During Thetraining Courses Administer Tests After the Completion of Training Courses to Determine Theeffectiveness of Training Strategies Create Printed and Instructional Materials to Be Distributed During Training Actively Seek Current Training Methods and Best Practices to Facilitate Trainingemployees Conduct Regular Meetings with Senior Management to Identify Subjects Be Addressedor Areas in Need of Additional Instruction Create Internal Marketing Materials to Be Distributed Throughout the Company Toannounce Training Programs and Details
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  • 3 - 9 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Product Training Sales Trainer Communication Skills English Trainer Walk in
Create and execute learning strategies and programs & training. Evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing,online training, etc.) Design and deliver e-learning courses, workshops, and other training Assess the success of development plans and help employees make the most oflearning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee Training and L&D Specialists Organize meetings with management before preparing course materials to ensure adetailed understanding of training subjects and processes Continually research methods and techniques in workplace training and remain up todate on developments within the industry and competitors Collect information from senior management and other departments regarding howwell employees retain the information and use the concepts learned during thetraining courses Administer tests after the completion of training courses to determine theeffectiveness of training strategies Create printed and instructional materials to be distributed during training Actively seek current training methods and best practices to facilitate trainingemployees Conduct regular meetings with senior management to identify subjects be addressedor areas in need of additional instruction Create internal marketing materials to be distributed throughout the company toannounce training programs and detailsRequirements: Proven experience as an L&D Manager, Training Manager, or similar Current knowledge of effective learning and development methods Familiarity with e-learning platforms and practices Ability to build rapport with employees and vendors Experience analyzing company needs, lesson planning, development, andimplementation
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