Sales Trainer

Mercury Solutions

Training Calendar Creation :

· Create Sales Plan basis training need identification.

· Training Delivery and Governance

· Train team on Product selling and customer experience management.

· Ensure implementation of training guidelines at stores.

· Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.

Operations:

· Monitor, review and drive performance of CRO

· Drive training to achieve targets for new and existing store staff

· Identify gaps & create solutions to improve the induction & output of store staff

Role of a Trainer

(i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP

(ii) Trainers to do 24 Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training

(iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP.

(iv) Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently: Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc. The count of coaches and Fitness Certificates to be done on a daily basis are to be mutually agreed.

Role of Trainer

(i) Conducting regular refreshers of store staff members

(ii) Drive and administer online DKT & JKQ for store staff members, ensure participation

(iii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head

(iv) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members

(v) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to the company, Code of conduct and career path.

Experience : 2 - 6 Years

No. of Openings : 90

Education : B.A, B.C.A, B.B.A, B.Com

Role : Sales Trainer

Industry Type : Telecom / ISP

Gender : [ Male / Female ]

Job Country : India