Sales Trainer

Mercury Solutions

training calendar creation :

· create sales plan basis training need identification.

· training delivery and governance

· train team on product selling and customer experience management.

· ensure implementation of training guidelines at stores.

· travel stores to train the cros and conduct training need analysis trainings resulting in increase in sales.

operations:

· monitor, review and drive performance of cro

· drive training to achieve targets for new and existing store staff

· identify gaps & create solutions to improve the induction & output of store staff

role of a trainer

(i) preparing pjp in consultation with the respective d2c head and execute training & coaching of store staff members as per pjp

(ii) trainers to do 24 training man-days in a month (total 144 in six months) which will be mix of performance coaching at stores & classroom training

(iii) trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular pjp.

(iv) coaching the entire store staff members to enhance their knowledge, performance and customer experience - following the work ways at stores (currently: conducting morning huddle, edac, ensuring dkt & jkq participation, doing icoach, fitness certificate, coaching store staff members basis tni etc. the count of coaches and fitness certificates to be done on a daily basis are to be mutually agreed.

role of trainer

(i) conducting regular refreshers of store staff members

(ii) drive and administer online dkt & jkq for store staff members, ensure participation

(iii) sharing daily reports and participate in monthly reviews at circle/regional level with business head

(iv) trainers to attend the booting of all new go-lives conducted by the central team. they have to keep themselves updated and ensure that same is cascaded to all the aligned store members

(v) trainers to conduct the day 1 of the nhip training. that's primarily on introduction to the company, code of conduct and career path.

• Experience

  2 - 6 Years

• No. of Openings

  90

• Education

  B.A, B.B.A, B.C.A, B.Com

• Role

  Sales Trainer

• Industry Type

  Telecom / ISP

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office