Array ( [0] => customer-service-training [1] => delhi ) Customer Service Training Jobs in Delhi,Customer Service Training Job Vacancies in Delhi
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Customer Service Training Job Vacancies in Delhi

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport
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Team Leader

JNJ Technologies and services LLP

Branch Sales Manager Marketing Consultant Communication Skills Customer Service Training Leadership Skills Time Management Skills Organizational Management Strategic Planning
Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh Language: English Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. Experience in sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills. Responsibilities: Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.
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Sales Trainer

Orena Consultancy Services

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Delhi
Behavioral Training Customer Service Training Sales Trainer BPO English Speaking Sales & Marketing
Roles and Responsibilities1. Communicating with teams, Managers & relevant stakeholders to identify training needs2. Design content & develop training programs (in-house/outsourced) for existing employees (All levels)3. Induction & welcome training for new joiners4. Train New Joiners5. Conduct sales & servicing training for Tele/Field teams6. Coordinate with SMEs, Admin, HR, and business stakeholders for smooth functioning of training7. Facilitate sessions on products, processes and skills8. Design & share a monthly training calendar9. Track and report completion of training sessions10. Publish monthly/quarterly training reports11. Deliver training updates to the business12. Revise and update the content when required13. Assess instructional quality/impact and determine the impact of training on employee skills14. Gather & report feedback from trainers & trainees15. Host train the trainer for SMEs16. Travel to branches (if applicable) and conduct training programs17. Research & recommend new training methods (eLearning/gamification)Desired Candidate Profile1. Effective verbal, written communication and presentation skills2. language: professional in English, Hindi3. Competency in MS Office especially Excel & PPT4. Should be a team player, proactive, go-getter and energetic5. Experience with eLearning platforms6. Should have good program management skillsAnalytics-driven thought process
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Customer Support Representative

Indiajobs Staffing Solutions & Consultancy Services

  • 2 - 4 yrs
  • 2.8 Lac/Yr
  • Female
  • Lajpat Nagar Delhi
Microsoft Office Customer Support Service Marketing OVERSEEING THE CUSTOMER SERVICE PROCESS RESOLVING CUSTOMER COMPLAINTS BROUGHT to YOUR ATTENTION PLANNING THE TRAINING and STANDARDIZATION OF SERVICE DELIVERY POSSESSING EXCELLENT PRODUCT KNOWLEDGE Walk in
Hiring for 15 Customer Support Representative Jobs in Lajpat Nagar, Delhi, Delhi/ncr,Overseeing the Customer Service Process,Resolving Customer Complaints Brought to Your Attention,Planning the Training and Standardization of Service Delivery,Possessing Excellent Product Knowledge to Enhance Customer Support,Maintaining a Pleasant Working Environment, with Minimum 2 Years Experience,Required Educational Qualification is : B.a, B.b.a, B.com with Good Knowledge in Microsoft Office,Customer Support,Service Marketing, Overseeing the Customer Service Process,Resolving Customer Complaints Brought to Your Attention,Planning the Training and Standardization of Service Delivery,Possessing Excellent Product Knowledge to Enhance Customer Support,Maintaining a Pleasant Working Environment Etc.must Be Fluent in English and Hindi,Ability to Resolve Customer Queries,Computer Skills,Knowledge of Crm Systems,Excellent Interpersonal and Written and Oral Communication Skills.
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