Sales Coordinator Jobs

# Sales Coordinator - Job Description (Including GeM & Government Orders)## Position**Sales Coordinator**## DepartmentSales## Reporting ToSales Manager / Business Development Manager / Head of Sales---# Job SummaryThe Sales Coordinator is responsible for supporting the sales team by managing customer orders, preparing quotations, coordinating with internal departments, maintaining sales records, and ensuring timely execution of orders. The role also includes handling **Government e-Marketplace (GeM)** transactions, government tenders, institutional orders, documentation, and contract compliance.---# Key Responsibilities### Sales Coordination* Coordinate daily activities of the sales team.* Process customer enquiries, quotations, purchase orders, and sales orders.* Prepare Proforma Invoices (PI), Quotations, Sales Orders, and Contracts.* Maintain customer master data, price lists, and sales documentation.* Coordinate with production, warehouse, logistics, dispatch, and accounts departments.* Ensure timely order execution and delivery.* Follow up with customers regarding order status.* Support the sales team in achieving monthly and annual sales targets.---### Customer Relationship Management* Handle customer enquiries and resolve issues promptly.* Build strong relationships with distributors, dealers, hospitals, institutions, and corporate clients.* Maintain accurate customer communication records.* Coordinate after-sales support.---### Order Processing* Receive and verify Purchase Orders (PO).* Confirm product availability with production.* Coordinate dispatch schedules.* Track shipments until delivery.* Coordinate invoice generation and payment follow-ups.* Handle replacement, return, and complaint coordination.---### GeM (Government e-Marketplace) Responsibilities* Manage the company's GeM Seller Portal.* Upload and update product catalogues on GeM.* Participate in Direct Purchase, L1 Purchase, BOQ bids, Reverse Auction, and Custom Bids.* Search for new GeM opportunities daily.* Prepare and submit bids before deadlines.* Coordinate OEM Authorization, Product Certifications, and Technical Documents.* Monitor bid status and respond to buyer queries.* Process GeM Purchase Orders.* Coordinate invoice generation through GeM.* Manage GeM CRAC (Consignee Receipt & Acceptance Certificate) follow-ups.* Coordinate payment tracking through PFMS and GeM.* Maintain GeM performance ratings and seller compliance.* Ensure all GeM documentation complies with government procurement guidelines.---### Government Tender & Institutional Order Management* Monitor government tender portals and procurement websites.* Identify relevant tender opportunities.* Prepare tender documentation.* Coordinate submission of:* Technical Bid* Commercial Bid* Financial Bid* Prepare compliance documents such as:* GST Certificate* PAN* UDYAM Registration* BIS Certification* ISO Certificates* MSME Certificate* Factory License* Product Test Reports* Authorization Letters* Experience Certificates* Coordinate EMD (Earnest Money Deposit) and Performance Bank Guarantee documentation.* Maintain tender calendars and submission schedules.* Coordinate post-award documentation.* Ensure timely execution of government purchase orders.* Coordinate institutional supply schedules.* Track government payment status.* Maintain records of completed tenders and contract performance.---### Sales Reporting & MIS* Prepare Daily Sales Reports.* Weekly Sales MIS.* Monthly Sales Dashboard.* Territory-wise Sales Analysis.* Product-wise Sales Analysis.* Distributor Performance Reports.* Pending Order Reports.* Outstanding Payment Reports.* GeM Order Status Reports.* Government Tender Status Reports.* Sales Forecast Reports.---### Cross-functional Coordination* Coordinate with:* Production* Quality* Purchase* Warehouse* Dispatch* Finance* Marketing* Customer Service* Ensure smooth order execution from enquiry to payment collection.---# Required Skills### Technical Skills* Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Charts, Dashboards)* Microsoft Word & PowerPoint* ERP Software (SAP, Oracle, Microsoft Dynamics, Tally ERP, Busy, etc.)* CRM Software (Zoho CRM, Salesforce, HubSpot)* GeM Portal Management* Government Tender Documentation* Order Processing* MIS Reporting* Sales Analysis* Documentation Management---### Soft Skills* Excellent communication skills* Strong coordination skills* Customer relationship management* Excellent follow-up ability* Time management* Multi-tasking* Problem-solving* Negotiation skills* Attention to detail* Teamwork* Analytical thinking* Ability to work under pressure---# Educational Qualification* B.Com* BBA* BBM* B.Sc* BA* MBA (Preferred)---# Experience* 2-5 years of experience in Sales Coordination, Sales Support, Order Processing, or Customer Support.* Experience handling **GeM Portal**, **Government Tenders**, and **Institutional Orders** is highly preferred.* Experience in Manufacturing, FMCG, Medical Devices, Healthcare, Pharmaceuticals, Consumer Goods, or Industrial Products is an added advantage.---# Key Performance Indicators (KPIs)* Order Processing Accuracy* On-time Order Execution* Quotation Turnaround Time* Customer Response Time* Sales MIS Accuracy* Pending Order Reduction* Payment Follow-up Efficiency* GeM Bid Submission Success Rate* Number of Government Tenders Submitted* Government Order Conversion Rate* GeM Compliance Score* Customer Satisfaction Score* Distributor Support Efficiency* Documentation Accuracy* Sales Team Coordination Effectiveness---# Preferred Candidate Profile* Strong knowledge of the **GeM (Government e-Marketplace)** portal and government procurement procedures.* Experience in managing government tenders, institutional sales, and compliance documentation.* Excellent proficiency in Microsoft Excel and MIS reporting.* Strong organizational skills with the ability to handle multiple priorities.* Ability to coordinate effectively with customers, sales teams, production, logistics, and finance.* Customer-focused with exceptional follow-up and communication skills.* Capable of working independently in a fast-paced manufacturing environment.This role is particularly well-suited for manufacturing companies supplying products to **private distributors, hospitals, institutions, government departments, and public sector organizations**, where seamless coordination of commercial sales, **GeM orders**, and **government tenders** is critical to business success.

A sales coordinator manages administrative tasks, tracks sales goals, and bridges the gap between the sales team, internal departments, and clients. They are essential for smooth order processing, client communication, and overall sales efficiency.Experience : Min 1 YearRequirement : Experience in coordinating with sales team, should be well versed in computer knowledge, should be able to make P.I, Quotations etc.Location - Phase 1 Industrial Area PanchkulaRequired Skills & QualificationsOrganization & Detail: Strong ability to track multiple orders and deadlines without errors.Technical Proficiency: Experience with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Office (especially Excel).Communication: Excellent verbal and written communication skills to handle client relations and internal team alignment.Problem Solving: Quick thinking to resolve logistics issues, delivery delays, or customer disputes.Education & Experience: Typically requires a bachelor

Hiring Business Development AssociateLocation - Ahmedabad Job Responsibilities:As a Business Development Associate the key responsibilities will be: Identify and on-boarding new partners. Form healthy relationships with the partner to achieve goals and business requirements. Act as the primary point of contact for partners and manage effective governance around the same. Monitor, measure, and analyse partner performance and provide regular updates to senior management. Engage with partners in relevant customer meetings as technical sales support as and when required. Create closer, more collaborative relationships with partners in order to achieve higher business potential. Establish a framework for partners best practices, joint research studies, government validation initiatives and discover new use cases and applications. Act as a liaison between the company and partner and lead projects awarded by the partner.Job Requirements:A successful candidate must : Hold a Bachelors degree in engineering OR be possess knowledge and zeal to learn about IoT & Air Chemistry. Excellent English communication skills with ability to collaborate and influence across levels with internal and external partners, including senior executives on both sides. Strong interpersonal skills that foster collaboration within a team, with business partners, cross-functional teams and with partners. Result orientated with demonstrated ability to independently achieve goals. Possess the discipline of proactively manage the partner relationship in a coordinated manner to drive the maximum value out of the relationship. Willingness to adapt to the global business environment and learn business practices based on the geography of the partner country.Thanks!

We are seeking an Area Sales Manager to oversee our sales operations in Malappuram, India. The ideal candidate will have 4 to 7 years of experience in sales, a strong background in team management, and a passion for driving results.Key Responsibilities:1. **Sales Strategy Development**: Create and implement effective sales strategies to achieve targets in your assigned area. Monitor market trends and adjust the strategies as necessary.2. **Team Leadership**: Lead and motivate a team of sales representatives. Provide guidance, support, and training to ensure they reach their potential and meet sales objectives.3. **Customer Relationship Management**: Build and maintain strong relationships with key clients in the area. Understand their needs and provide solutions to foster customer loyalty.4. **Performance Tracking**: Analyze sales performance metrics to identify strengths and areas for improvement. Prepare regular reports for management on sales achievements and market conditions.5. **Collaboration with Other Departments**: Work closely with marketing, logistics, and inventory teams to ensure a smooth sales process and address any issues that arise.Required Skills and Expectations:The successful candidate must possess excellent communication and negotiation skills to effectively engage with clients and team members. A strong analytical mindset is essential for tracking performance metrics and making data-driven decisions. A proven track record of achieving sales targets, along with effective team management capabilities, is crucial. Being proactive, self-motivated, and adaptable in a dynamic work environment is expected.

Identify and pursue new business opportunities to achieve sales targets and revenue growthLead Generation by searching data online, calling, arranging meetingsMaking and sharing quotationsHandle Existing Client by regular follow-upsBuilding positive relationship with clientsEnsuring Client satisfaction by solving queries regarding order,Follow-up from internal teams for order release and dispatchFollow-up for payment from clients.

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is Looking for a motivated and organized female Sales Coordinator to join our team in Rajkot. This role involves supporting our sales team and enhancing customer satisfaction through effective communication and coordination.Key Responsibilities:- **Sales Support**: Assist the sales team in processing orders, preparing sales reports, and maintaining updated information in the sales database to ensure smooth operations.- **Customer Interaction**: Communicate with clients to address inquiries, provide product information, and ensure timely follow-ups to enhance customer relationships and satisfaction.- **Coordination**: Work closely with other departments such as marketing and logistics to align sales activities and ensure timely delivery of products to customers.- **Scheduling and Planning**: Organize and coordinate sales meetings, presentations, and travel arrangements for the sales team to optimize their time and productivity.- **Data Management**: Maintain accurate records of sales activities, customer interactions, and other relevant information to support effective decision-making and strategy development.Required Skills and Expectations:Candidates should have a graduate degree and 1 to 3 years of experience in a sales support role. Strong organizational skills and attention to detail are essential. You should be proficient in Microsoft Office, especially Excel and PowerPoint, and possess excellent verbal and written communication skills. The ability to work independently and as part of a team, along with a proactive approach to problem-solving, is important for success in this role.

We are looking for a Sales Coordinator to join our team in Ahmedabad. This position is ideal for someone with 1 to 3 years of experience who is a motivated and organized graduate. As a Sales Coordinator, you will support our sales team by managing schedules, handling customer inquiries, and ensuring smooth communication within the team. Key Responsibilities:- Manage Sales Schedules: You will help organize meetings and appointments for the sales team, ensuring that all members are aware of their daily activities and deadlines. - Coordinate with Clients: You will act as a point of contact for clients, responding to questions and providing necessary information to enhance customer satisfaction.- Maintain Sales Records: You will be responsible for updating and tracking sales data, ensuring accuracy and timely reporting to help the team make informed decisions. - Support Sales Team: You will assist the sales team in preparing reports and presentations, helping them to present their proposals effectively to clients.Required Skills and Expectations:Candidates should have strong communication skills, both written and verbal, to effectively interact with clients and team members. Attention to detail and organizational skills are crucial in this role to handle multiple tasks efficiently. Proficiency in MS Office is expected, as you will regularly use spreadsheets and presentations. A positive attitude and the ability to work well in a team environment are essential for success in this position.

We are seeking a dedicated Travel Sales Executive based in Bhopal who has 2 to 5 years of experience in the travel industry. The ideal candidate will possess a strong understanding of travel services and demonstrate excellent customer service skills.**Key Responsibilities:**- **Client Consultation:** Engage with clients to understand their travel needs, preferences, and budget. This helps tailor travel packages that meet their specific requirements.- **Travel Package Development:** Create and present customized travel itineraries that include destinations, accommodation, and activities. This ensures clients receive a comprehensive and enjoyable travel experience.- **Sales Target Achievement:** Meet and exceed monthly sales targets through proactive selling techniques. Achieving targets contributes to the overall success and profitability of the business.- **Customer Support:** Provide ongoing support to clients before, during, and after their trips. This includes addressing any concerns or issues, ensuring they have a seamless travel experience.- **Market Research:** Stay updated on travel trends and competitor offerings. This knowledge helps us improve our services and remain competitive in the market.**Required Skills and Expectations:**- A minimum of 2 years of experience in travel sales is required, with a proven track record in achieving sales goals.- Strong communication skills are essential to effectively interact with clients and provide excellent service.- A basic understanding of travel software and booking systems is preferred.- Good negotiation skills will help secure better deals from suppliers.- Must have a well-organized approach to manage multiple client inquiries and bookings efficiently.

We are seeking a dedicated MIS Coordinator to join our team in Panchkula. This role is suitable for candidates with 1 to 5 years of experience, and we encourage female applicants to apply. The position is full-time and requires work from the office.**Key Responsibilities:**- **Data Management:** Collect, analyze, and organize data to support business decisions. You will ensure that all data is accurate and accessible for stakeholders.- **Reporting:** Generate periodic reports that reflect key performance metrics. These reports will be used by management to monitor progress and make informed decisions.- **System Maintenance:** Assist in maintaining the Management Information System (MIS). This includes troubleshooting issues and updating software as needed to ensure smooth operations.- **Collaboration:** Work closely with various departments to gather data requirements. Building strong relationships with team members will help in understanding their informational needs.- **Training and Support:** Provide training and support to staff on how to use the MIS effectively. You will be responsible for ensuring that all users understand the tools available to them.**Required Skills and Expectations:**- Proficiency in data analysis tools such as Excel or similar software is essential. You should be comfortable manipulating and interpreting data.- Strong organizational skills and attention to detail are crucial. You must be able to manage multiple tasks and prioritize effectively.- Excellent communication skills are necessary to clearly present data findings and collaborate with team members.- A proactive attitude and problem-solving mindset are expected to identify and resolve issues promptly.- Familiarity with database management systems will be an advantage, as will any previous experience in MIS roles.

A sales coordinator manages administrative tasks, tracks sales goals, and bridges the gap between the sales team, internal departments, and clients. They are essential for smooth order processing, client communication, and overall sales efficiency.Location - Sector 67 MohaliRequired Skills & QualificationsOrganization & Detail: Strong ability to track multiple orders and deadlines without errors.Technical Proficiency: Experience with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Office (especially Excel).Communication: Excellent verbal and written communication skills to handle client relations and internal team alignment.Problem Solving: Quick thinking to resolve logistics issues, delivery delays, or customer disputes.Education & Experience: Typically requires a bachelor

We are seeking a dedicated Regional Manager to oversee our operations in the Noida area. This role requires hands-on leadership and a proactive approach to managing team performance and achieving business objectives.**Key Responsibilities:**- **Team Leadership:** Guide and motivate regional teams to ensure high performance, encouraging professional growth and collaboration.- **Performance Monitoring:** Regularly assess team performance against targets and implement strategies to improve outcomes.- **Operational Oversight:** Ensure smooth day-to-day operations, addressing any issues promptly to maintain efficiency.- **Market Analysis:** Analyze local market trends and competitor activities to refine business strategies and identify opportunities for growth.- **Client Relations:** Build and maintain relationships with key clients in the region, ensuring satisfaction and fostering loyalty.- **Budget Management:** Develop and manage the regional budget, ensuring resources are allocated effectively to meet business goals.- **Reporting:** Prepare regular reports on regional performance and progress towards goals, providing insights to senior management.**Required Skills and Expectations:**Candidates should have a minimum of 2 to 5 years of experience in a managerial role, ideally within a similar industry. Strong leadership skills are essential, with the ability to inspire and guide a diverse team. Excellent communication and interpersonal skills are required to build relationships with clients and stakeholders. Candidates must be results-driven, with a focus on achieving goals and improving team performance. A solid understanding of market dynamics and budget management is also crucial for success in this role.

# Job Description - Field Sales Officer## Position**Field Sales Officer**## DepartmentSales & Marketing## Reports ToArea Sales Manager / Regional Sales Manager## Job SummaryThe Field Sales Officer is responsible for generating sales by appointing distributors, developing retail outlets, maintaining customer relationships, achieving monthly sales targets, collecting market intelligence, and ensuring timely collections. The role requires extensive field travel and regular interaction with distributors, wholesalers, retailers, pharmacies, supermarkets, and institutional customers.## Key Responsibilities### Sales & Business Development* Achieve assigned monthly, quarterly, and annual sales targets.* Develop new business opportunities within the assigned territory.* Appoint and manage distributors, dealers, and wholesalers.* Increase product availability and visibility in retail outlets.* Conduct daily market visits and retailer engagement.* Identify new customers and convert leads into business.* Execute company sales and promotional campaigns.### Distribution Management* Ensure adequate stock availability with distributors.* Monitor secondary sales and retail movement.* Resolve distributor and retailer issues promptly.* Improve market coverage and numeric distribution.### Retail Execution* Visit retailers according to the beat plan.* Ensure proper product display and merchandising.* Monitor competitor pricing, schemes, and activities.* Collect market feedback and customer requirements.### Government & Institutional Sales* Support participation in government tenders.* Follow up on Government e-Marketplace (GeM) inquiries.* Coordinate institutional orders with hospitals, NGOs, educational institutions, and corporate clients.* Assist in documentation required for government and institutional sales.### Sales Coordination* Coordinate with the Head Office regarding order processing.* Follow up on dispatches and deliveries.* Ensure timely submission of sales reports.* Coordinate with finance regarding outstanding payments.### Collection & Receivables* Collect payments within approved credit periods.* Reduce overdue outstanding balances.* Ensure proper documentation of collections.### Reporting* Submit Daily Sales Report (DSR).* Update CRM/ERP/mobile application regularly.* Share competitor activities and market intelligence.* Maintain customer visit records.## Daily Activities* Visit 20-25 retail outlets per day.* Meet distributors and key customers.* Generate new enquiries.* Book primary and secondary orders.* Collect payments.* Submit end-of-day reports.## Key Performance Indicators (KPIs)* Monthly Sales Achievement (%)* New Distributor Appointments* New Retailer Additions* Product Availability* Order Value* Collection Efficiency* Outstanding Control* Beat Plan Adherence* Market Coverage* Customer Retention## Required Qualifications* Any Bachelor's Degree (BBA, B.Com, B.Sc., BA, or equivalent).* MBA in Marketing is preferred.* 1-5 years of field sales experience (FMCG, Healthcare, Personal Care, Consumer Goods, or Medical Products preferred).* Freshers with strong communication skills may also apply.## Skills Required* Excellent communication and negotiation skills.* Strong interpersonal and relationship-building ability.* Territory management.* Distributor management.* Retail sales techniques.* Presentation skills.* Time management.* Problem-solving ability.* MS Excel, Word, and mobile reporting applications.* Basic knowledge of CRM/ERP systems.## Travel Requirements* Extensive travel within the assigned territory.* Must possess a valid two-wheeler driving license.* Own two-wheeler preferred.## Preferred ExperienceExperience in:* FMCG* Hygiene & Personal Care Products* Sanitary Napkins* Medical Devices* Consumer Healthcare* Pharmacy Distribution* Government Sales* GeM Portal* Institutional Sales## Compensation* Fixed Salary + Monthly Sales Incentives* Travel Allowance (TA)* Daily Allowance (DA) (where applicable)* Mobile Reimbursement* Performance Bonuses## Career Growth* Field Sales Officer* Senior Sales Officer* Area Sales Manager* Regional Sales Manager* Zonal Sales Manager* National Sales Manager

Area Sales Manager (ASM) - BangalorePositionArea Sales Manager (ASM)Location: Bangalore, KarnatakaDepartment: Sales & MarketingReports To: Regional Sales Manager / National Sales ManagerJob SummaryWe are looking for an experienced and result-oriented Area Sales Manager to lead and expand our business across Bangalore and surrounding regions. The ideal candidate will be responsible for driving sales growth, appointing and managing distributors, leading a team of Sales Officers, expanding retail coverage, and developing institutional and government business for Graciss Menstrual Care products.Key ResponsibilitiesSales & Business DevelopmentAchieve monthly, quarterly, and annual sales targets.Develop the Bangalore market through distributors, wholesalers, retailers, pharmacies, supermarkets, and modern trade.Identify new business opportunities and expand market presence.Increase product availability and visibility across the assigned territory.Team ManagementRecruit, train, mentor, and manage Sales Officers.Monitor daily field activities and ensure beat plan compliance.Conduct joint market visits with the sales team.Review team performance and implement corrective actions.Distributor ManagementAppoint new distributors and strengthen existing relationships.Ensure adequate stock availability and timely replenishment.Monitor primary and secondary sales.Resolve distributor issues related to supply, pricing, and payments.Retail & Institutional SalesExpand presence in pharmacies, medical stores, supermarkets, cosmetic stores, and general trade.Develop business with hospitals, clinics, maternity centres, NGOs, educational institutions, and corporate organizations.Support Government e-Marketplace (GeM) and institutional order execution.Market IntelligenceMonitor competitor activities, pricing, schemes, and product launches.Identify market trends and customer requirements.Share actionable market insights with management.Collection & Financial ManagementEnsure timely collection of outstanding payments.Maintain healthy distributor credit control.Coordinate with the finance team for receivables management.ReportingPrepare weekly and monthly sales reports.Forecast sales and inventory requirements.Submit accurate market and performance reports to management.Key Performance Indicators (KPIs)Sales Target AchievementDistributor AppointmentsSecondary Sales GrowthRetail Outlet CoverageNew Customer AcquisitionTeam ProductivityCollection EfficiencyOutstanding ControlMarket Share GrowthInstitutional & GeM BusinessQualificationBachelor's Degree in Business, Commerce, Marketing, or related field.MBA in Marketing is preferred.Experience5-10 years of sales experience in FMCG, Personal Care, Healthcare, Medical Devices, Hygiene Products, or Consumer Goods.Minimum 2-3 years as an Area Sales Manager or Team Leader.Experience managing distributors and field sales teams in Karnataka is preferred.Skills RequiredStrong leadership and team managementDistributor and channel managementExcellent negotiation and communication skillsSales planning and forecastingMarket development and territory managementInstitutional and Government sales knowledgeGeM portal exposureMS Excel, PowerPoint, and CRM reportingAnalytical and problem-solving skillsPreferred Industry ExperienceSanitary NapkinsFeminine Hygiene ProductsBaby CarePersonal CareFMCGMedical ConsumablesHealthcare ProductsTravel RequirementExtensive travel across Bangalore and Karnataka.Must possess a valid driving licence.Own two-wheeler or four-wheeler preferred.CompensationFixed Salary:

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We are looking for a candidate who will manages financial records for large clients (corporates) or the bank itself, focusing on accuracy, compliance (GAAP/IFRS), reporting (P&L, Balance Sheet), cash flow, budgeting, tax, and controls, requiring strong GAAP, analysis, and software skills to support strategic financial decisions for wealth/growth. They ensure financial health, liquidity, and regulatory adherence for both the bank and its corporate customers, working with loans, investments, and financial planning. Core ResponsibilitiesFinancial Reporting: Prepare & publish timely financial statements, balance sheets, P&L, and cash flow statements.Transaction Management: Record, categorize, and reconcile all financial transactions (sales, expenses, payments).Budgeting & Forecasting: Assist in budget prep, financial forecasts, and long-term strategies.Compliance & Controls: Ensure adherence to GAAP, tax laws, and internal financial policies; maintain security.Analysis & Advice: Analyze financial data, identify risks, suggest cost reductions, and support profitability.Auditing: Cooperate with internal/external auditors and coordinate audit processes.

Work AssignmentBusiness promotion and loan recoveryCash management (In coordination with Cashier and if Cashier is unavalable)IE Statement Preparation & FinalisationScan and Uploads to GsuiteCoordination with various Departments and ManagementLoan VerificationsMail CorrespondenceResloving queries from accounts and other departmentConducting meeting with Members and FacilitatorsDeposting Cash/Cheque to the bankCoordinating with meeting and other events arrangementsHandling member and facilitators' general queries,grievances and other supportStaff attendance, Leaves, documentation, welfare activities.

We are looking for a dedicated Customer Coordinator to join our team in Rajkot. The ideal candidate will have 1 to 3 years of relevant experience and a background in B.B.A or B.Com. This is a full-time position that requires you to work from the office.Key Responsibilities:- **Handle Customer Inquiries**: Respond to customer questions and concerns via phone and email promptly and courteously, ensuring a positive customer experience.- **Manage Orders and Deliveries**: Oversee the processing of customer orders, including tracking deliveries and coordinating with logistics to ensure timely fulfillment.- **Maintain Customer Records**: Keep accurate and organized records of customer interactions and transactions in our database, ensuring all information is up-to-date and accessible.- **Collaborate with Teams**: Work closely with sales, marketing, and logistics teams to ensure that customer needs are met and any issues are resolved efficiently.- **Provide Feedback**: Gather customer feedback and report insights to the management team for continuous improvement of services and processes.Required Skills and Expectations:- Strong communication skills, both written and verbal, to interact effectively with customers and team members.- Good organizational skills, with the ability to manage multiple tasks and prioritize demands in a fast-paced environment.- Proficiency in using computer software, including CRM systems and Microsoft Office suite.- A proactive attitude with a focus on customer satisfaction and problem-solving.- Team player who is willing to contribute ideas and work collaboratively with others.

We are seeking a motivated Sales Coordinator to support our sales team in Rajkot, India. This role is ideal for a detail-oriented individual with 1 to 3 years of experience in sales coordination. You will play a key role in ensuring smooth sales operations and communication between departments.Key Responsibilities:- **Assist Sales Team**: Help the sales team with administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings to ensure they remain organized and focused on achieving targets.- **Customer Communication**: Serve as the main point of contact for customers. You will handle inquiries, provide information about products and services, and address any concerns to enhance customer satisfaction.- **Order Processing**: Oversee the order management process from initiation to delivery. This includes preparing quotes, confirming orders, and following up on shipments to guarantee timely delivery.- **Data Management**: Maintain and update customer records and sales databases. Accurate documentation and reporting are essential to track sales performance and forecast future sales.

We re Hiring Diamond Jewellery Showroom Location: Surat, Jamnagar & Anand Position: Indoor Diamond Sales Executive Job Time: 10:00 AM 9:00 PM Salary: Depends on Experience Education: Any Graduate / Undergraduate can apply---Job ResponsibilitiesAttend walk-in customers and showcase diamond jewellery collectionBuild strong customer relationships with excellent serviceExplain product details, quality, and pricing to clientsAssist customers in making purchase decisions confidentlyMaintain showroom display and stock recordsAchieve monthly sales targets and contribute to business growth---RequirementsGood communication and convincing skillsPresentable personality with customer-friendly approachExperience in Jewellery / Retail Sales preferred (Fresher can also apply)Basic computer knowledge--- For more information & to apply +91 70488 70388 / 70488 70788 jamnagar.bigtreevision@gmail.com If not required, kindly share with others who may benefit.Powered by BIGTREE Vision Management Company, Rajkot

Sales Executive (Interior Dcor Products)Position: Sales ExecutiveLocation: JamnagarReporting To: Sales LeaderExperience: 3+ yearsTimings: 9:35 AM 2:00PM & 3:30 PM 9:30 PMSalary: 15,000 25,000--- Key Responsibilities:1. Sales Target Achievement Achieve monthly, quarterly & annual sales goals.2. Lead Generation & Prospecting Identify new leads via cold calls, networking, referrals, etc.3. Customer Relationship Management Build strong client relationships & ensure retention.4. Product/Service Knowledge Maintain in-depth knowledge & deliver effective presentations.5. Negotiation & Closing Sales Lead negotiations, finalize deals & ensure documentation.6. Reporting & Documentation Maintain sales reports, CRM updates & forecasts.7. Collaboration Work with sales, marketing & product teams; provide feedback.8. Customer Support Provide post-sale support & resolve issues.9. Market Analysis Monitor competitor strategies & market trends.10. Personal Development Continuous learning & motivation to achieve results.--- Expected Outcomes:Consistent sales revenue achievementStrong customer acquisition & retentionHigh lead conversion ratesExpansion into new markets