Quality Analyst Female 12th Pass Jobs in Chennai

As a Quality Analyst, you will play a crucial role in ensuring that our products meet the highest standards of quality. Your primary responsibilities will include:- **Testing Products**: Evaluate various products to identify defects or issues, ensuring they function as intended. You will run tests based on predefined criteria to check for performance, usability, and safety.- **Creating Test Plans**: Develop comprehensive testing plans outlining the procedures and focus areas for each testing phase. This helps ensure systematic and thorough evaluations.- **Documenting Test Results**: Record and report your findings from tests accurately. Clear documentation is essential for tracking issues and recommending improvements.- **Collaborating with Teams**: Work closely with product developers and other team members to communicate findings and ensure that quality issues are addressed promptly. Your insights will be vital for ongoing improvements.- **Participating in Quality Assurance Meetings**: Attend meetings to discuss quality objectives, share insights, and learn about new processes and tools that can improve product quality.To succeed in this role, you should have a diploma in a relevant field and be eager to learn about quality assurance processes. Strong attention to detail is essential, along with good communication skills to convey your findings effectively. Familiarity with testing tools and methodologies is a plus, but you will receive training. A proactive attitude and problem-solving skills will help you thrive in this fast-paced work-from-home environment.

An opportunity to be a part of market-leading, to work with multi-disciplinary team. You must have at least 6+ years experience, ideally within a Quality Assurance Testing role. Strong experience in both Automation and Manual testing You possess strong analytical skills and are comfortable dealing with numerical data You pay strong attention to detail and deliver work that is of a high standard You are highly goal driven and work well in fast paced environments. Reviewing software requirement and capable in preparing test scenarios for complex business rules Efficient in Test Execution (Front-end, Back-end, API, Database) Should have working knowledge of SQL and UNIX Good test analysis and defect reporting skills. Should be capable to interact with the stakeholders/Clients to understand the requirements and expectations Knowledge of software testing methodologies and exposure of Travel Industry Should be efficient in participating in design and requirement reviews and should be capable in providing valuable inputs. He should be able to work in Agile/Scrum methodology and should be capable in performing with limited supervision or as an Individual Contributor Collaborate closely with other team members (Development/Support/QA/OPS) to resolve any issue.

Quality Analyst - please call 8939257775

Ensuring that the customer service executive provide quality service in line with the organizational objectives.Optimized quality assurance increases customer service executive's efficiency through behavior modificationEnhanced quality service to customers and improved close rates.It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.

Quality Analyst: Listen to calls recordings and provide insight and solution to operational management to maximize the customer satisfaction. Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support training as and when required. Documenting quality issues, performance measures and quality improvements for management reviews. Create quality score cards to track performance level. Sharing feedback and briefings to associates to improve their quality. Coordinating and facilitate call calibrations. Able to identify the Root cause and share observations with Operations.Added advantage: Should have knowledge on 7 QC tools. Must have a good knowledge on Excel. TNA/TNI/TTQ RAG analysis and BQM to identify bottom performers and support management.Contact:

Quality Analyst: Listen to calls recordings and provide insight and solution to operational management to maximize the customer satisfaction. Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support training as and when required. Documenting quality issues, performance measures and quality improvements for management reviews. Create quality score cards to track performance level. Sharing feedback and briefings to associates to improve their quality. Coordinating and facilitate call calibrations. Able to identify the Root cause and share observations with Operations.

Checking quality of company production material and supplier inward material

ob Title: Quality Analyst (Civil Engineering)Department: Quality Assurance / Quality Control (QA/QC)Reports To: Quality Manager / Project ManagerLocation: [Specify site or office location]Experience Required: 2 - 8 years (depending on level)Job Summary:The Quality Analyst (Civil) is responsible for ensuring that all civil construction activities comply with design specifications, standards, and project quality requirements. The role involves inspection, testing, documentation, and coordination with site teams to maintain quality at every stage of the project.Key Responsibilities:Quality Planning & ImplementationImplement project-specific Quality Assurance and Quality Control plans.Review and interpret civil drawings, specifications, and technical documents to ensure compliance.Prepare and maintain Inspection and Test Plans (ITP) for various civil works.Inspection & TestingConduct on-site inspections for materials, workmanship, and completed works (e.g., concreting, reinforcement, formwork, masonry, finishing).Perform field and lab tests for construction materials such as concrete, aggregates, soil, and steel.Monitor concrete batching, mixing, and curing processes to ensure quality standards.Coordinate third-party laboratory testing and ensure documentation of results.Documentation & ReportingMaintain inspection records, test reports, and quality checklists.Prepare daily quality reports and submit NCRs (Non-Conformance Reports) for deviations.Ensure traceability and calibration of all testing equipment.Compliance & StandardsEnsure adherence to IS codes, ASTM, and project specifications.Support audits (internal and external) and assist in implementing corrective/preventive actions.Verify subcontractor quality processes and ensure compliance.CoordinationWork closely with project engineers, site supervisors, and consultants to resolve quality issues.Participate in site meetings to discuss quality concerns and improvement measures.Key Skills & Competencies:In-depth knowledge of civil materials and construction methodologiesUnderstanding of IS/ASTM standards for construction qualityProficiency in QA/QC documentation and MS OfficeStrong analytical, observation, and reporting skillsExcellent communication and teamwork abilitiesEducational Qualification:Diploma / B.E. / B.Tech in Civil EngineeringAdditional certifications in Quality Management (ISO 9001, QA/QC Civil, etc.) preferredTypical Employers:Construction companies (Buildings, Roads, Bridges, Infra)Real estate developersEPC contractorsGovernment / PSU infrastructure projectsContact 9789819872/7358101351 hr@bnrinfra.com

ROLES AND RESPONSIBILITIESTo perform Internal and external audit.Regular feedback sessions to be conducted for agents.Should be able to conduct calibration session with both Operations and QualityAssistance for continual improvementGenerating daily, weekly monthly quality reportsShould have knowledge about 7 QC toolsAble to handle internal and external rebuttals.COMPETENCIES SKILLSShould be strong in RCM (knowledge of DME specialty is an advantage).Strong in communicationGood in Excel and Quality reportsExposure in client audit will be an added advantagePERKS AND BENEFITSQuarterly GiftsIncentiveAnnual bonusGPASalary - Best as per the Industry standards.

Requirements Minimum 2 years as a Quality Analyst in a BPO environment Total 27 years of BPO experience (any domain) Proficiency in English + Malayalam or Kannada (mandatory) Prior experience in a telecom process (customer-related role preferred) Strong knowledge of 7 QC Tools with hands-on usage (34 years)