Ensuring that the customer service executive provide quality service in line with the organizational objectives.
Optimized quality assurance increases customer service executive's efficiency through behavior modification
Enhanced quality service to customers and improved close rates.
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Experience
2 - 3 Years
No. of Openings
5
Education
Graduate
Role
Quality Analyst
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office