Process Executive Fresher Jobs in Guindy

Team leader team developer voice and non voice vacancy or going

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

HR contact - 9791363236Key Responsibilities:1. Responding to customer calls, emails, and chats.2. Resolving customer queries and complaints effectively.3. Providing accurate information about products and services.

we are urgently hiring for Voice Process Executive. should have Good communicationlanguage known - English,Telugu,Hindi,Malayalam and Kannada

We are hiring Freshers and experience candidates immediately.Language: Tamil, English Hindi, Telugu and any language advantage.Contact Person R. Durga [HR]

As a Voice Process Executive, you will be responsible for handling incoming and outgoing calls from customers or clients. Your primary role will involve providing customer support, resolving inquiries, and addressing any issues or concerns they may have. Additionally, you may also be required to make outbound calls for sales or marketing purposes.Key responsibilities include:1. Answering incoming calls and responding to customer inquiries effectively and efficiently.2. Making outbound calls to prospective customers for sales or promotional purposes.3. Providing accurate information and assistance

Voice Process Executive is responsible for handling inbound/outbound calls from customers regarding their inquiries, complaints, or feedback. They must provide excellent customer service and ensure customer satisfaction by resolving issues in a timely and efficient manner.Key responsibilities include:- Answering incoming calls and responding to customer inquiries- Providing information about products or services- Resolving customer complaints or disputes- Escalating issues to the appropriate department if needed- Maintaining a high level of professionalism and customer service