Voice Process Executive is responsible for handling inbound/outbound calls from customers regarding their inquiries, complaints, or feedback. They must provide excellent customer service and ensure customer satisfaction by resolving issues in a timely and efficient manner.
Key responsibilities include:
- Answering incoming calls and responding to customer inquiries
- Providing information about products or services
- Resolving customer complaints or disputes
- Escalating issues to the appropriate department if needed
- Maintaining a high level of professionalism and customer service
Experience
0 - 1 Years
No. of Openings
40
Education
12th Pass
Role
Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Chennai Guindy metro direct opposite