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Telecaller Fresher

High Aero Academy

  • Fresher
  • 1.0 Lac/Yr
  • Rajouri Garden Delhi
Domestic BPO Voice Process Outbound Calling Negotiation Skills Cold Calling Convincing Power Presentation Skills Inbound English
Telecaller needed for High Aero Academy. Handle in-bound/out-bound calls, counsel students, explain courses / fees, follow up leads, and convert inquiries into admissions. Good communication required.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to join our team in Dehradun, India. This is a full-time work-from-home position suitable for candidates with 0 to 2 years of experience and who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. Your primary duty will be to assist customers with their inquiries and resolve any issues they may face in a timely and professional manner.Key responsibilities include:- **Handling Customer Inquiries**: Respond to questions via phone, email, and chat, providing accurate information regarding products and services.- **Issue Resolution**: Identify and solve customer problems efficiently while maintaining customer satisfaction throughout the process.- **Feedback Collection**: Gather feedback from customers to identify areas for improvement and help enhance our service offerings.- **Documentation**: Maintain clear and detailed records of customer interactions and transactions to keep track of customer issues.The ideal candidate should possess strong communication skills and a friendly demeanor, as building rapport with customers is key. A basic understanding of customer service principles and the ability to use computers and software tools effectively are essential. You should be patient, empathetic, and able to work independently while managing your time effectively.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Baner Pune
Outbound Calling Domestic BPO BPO Sales Call Center
Call Center Executive / Telecaller Sales (Full-Time)Job descriptionWhatsapp your Resume to UsWhatsApp: +91-9075373343Working Hours:Monday to Saturday 10:00 AM 7:00 PM*We offer free accommodation for the selected male candidate*For Call Center Executive / Telecaller job openings, please contact us for interview details and immediate joining.We are hiring Call Center Executives / Telecallers to handle inbound and outbound calls for customer support, sales, and follow-ups. The ideal candidate should have good communication skills in Hindi/ Marathi and a customer-focused attitude.This role is suitable for freshers and experienced candidates looking to build a career in the BPO / Call Center industry.Key ResponsibilitiesHandle inbound & outbound customer callsExplain company products/services clearly to customersResolve customer queries, complaints, and follow-upsMaintain accurate call records and customer detailsAchieve daily and monthly call targetsProvide excellent customer service and build customer trustJob RequirementsMinimum qualification: 10+2 / Any GraduateGood verbal communication skills ( Hindi / Marathi)Basic computer knowledgeAbility to work in a team Freshers are welcome (training provided)Work Location: Office-based / On-siteExperience: 0 2 YearsCome For The Interview,Address: Torna Co-Working Baner, Unit No-4, Sri Sai Aangan, Near Balewadi Phata Metro Station, Vishweshwar Bank Lane, Baner, Pune-411045Contact No: 9075373343Google Map Linkhttps://maps.app.goo.gl/a867prK3zY7YXMAH9
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Online Sales Lead Generation Inbound Inside Sales B2B Sales Cold Calling Convincing Power BPO Sales Outbound Sales
Job DescriptionTelesales Executive(Female candidate)
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  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16
Sales Process Tele Sales Officer Tele Marketing Domestic BPO BPO Voice BPO Sales Voice Process Outbound Calling Customer Care Outbound Calls Customer Calling International BPO Outbound Sales Sales Cold Calling Inside Sales Customer Service Call Center Inbound Customer Service Good Communication Telemarketing
Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions
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Hiring Fresher - Telecaller - Coimbatore

Prismark Assets Private Limited

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Female
  • Coimbatore
Microsoft Excel Domestic BPO Negotiation Skills Inbound Outbound Calls
Hiring: Business Development Executive (Telecalling)Prismark Assets Private Limited is a premier Real Estate and Construction firm in Coimbatore. We are looking for enthusiastic, goal-oriented, and silver-tongued Telecallers to join our growing sales force and help us connect people with their dream homes. Job OverviewRole: Business Voice Process / TelecallerLocation: Peelamedu, CoimbatoreEmployment Type: Full-Time Your Key ResponsibilitiesInbound & Outbound Calling: Reach out to potential leads and introduce them to our premium real estate projects (Plots, Villas, and Apartments).Lead Generation: Identify interested clients and schedule site visits for our field sales team.Relationship Building: Maintain a friendly and professional rapport with clients to understand their investment needs.Data Management: Keep an organized record of calls and customer feedback in our database.
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  • 0 - 3 yrs
  • Female
  • Ghansoli Navi Mumbai
Telecommunication Outbound Calling Negotiation Skills Convincing Power Cold Calling Telesales Customer Focus Voice Process Tele Marketing
We are looking for a motivated and friendly Telecaller Staff member to join our team in Ghansoli, Navi Mumbai. The ideal candidate will help connect with clients, providing them with information and assistance while ensuring a positive experience.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers, introduce our products or services, and engage them in conversation to understand their needs.2. **Providing Information**: Answer questions from callers clearly and effectively, ensuring they receive the information they need about our offerings.3. **Handling Queries**: Address any concerns or issues raised by clients and provide suitable solutions to enhance their satisfaction.4. **Maintaining Records**: Keep accurate records of calls made, issues discussed, and customer feedback to help the team track performance and improve services.5. **Achieving Targets**: Work towards weekly and monthly call targets, promoting a sense of achievement and contributing to team success.Required Skills and Expectations:Candidates should have completed their 12th grade and display excellent verbal communication skills. A friendly and approachable demeanor is essential, as you will be interacting with various customers. Basic computer knowledge is important for record keeping. We encourage candidates with 0 to 3 years of experience, especially those eager to learn and grow in a professional environment. A positive attitude and strong listening skills are highly valued, as they will help in building rapport with clients. Female candidates are preferred for this position.
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Hiring For 12th Pass Freshers - Telesales Executive

Panchi Finserv and Financial Solutions

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Mansarovar Colony Jaipur
Strong Communication Outbound Calling Interpersonal Skills Outbound Sales Tele Sales
We are looking for a motivated Telesales Executive to join our team. The successful candidate will be responsible for contacting potential customers to promote our products and services. **Key Responsibilities:**- **Making Calls:** Reach out to prospective clients through phone calls to introduce and explain our products, aiming to generate interest.- **Product Knowledge:** Stay informed about our offerings to answer questions and provide detailed information to customers, ensuring a clear understanding of benefits.- **Sales Techniques:** Utilize effective sales strategies to persuade customers to make a purchase or schedule appointments, maintaining a positive interaction.- **Record Keeping:** Maintain accurate records of customer interactions, including calls made and feedback received, for future reference and analysis.- **Meeting Targets:** Work towards achieving daily, weekly, and monthly sales goals set by the management to contribute to the overall success of the team.**Required Skills and Expectations:**- Clear Communication: The ability to communicate effectively and confidently over the phone is essential to engage potential customers and convey product information.- Basic Computer Skills: Proficiency in using computers for data entry and accessing customer information is important for daily tasks.- Persuasion Skills: Candidates should possess a knack for persuasion to influence customer decisions positively.- Team Player: Willingness to collaborate with colleagues and contribute to a supportive and productive work environment.- Positive Attitude: A friendly and enthusiastic demeanor will help create a pleasant experience for customers and enhance the teams performance.This role is suitable for individuals with a strong desire to learn and grow in the sales field.
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Telecaller (Freshers) Kochi

Parvath Infosource Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kacheripady Kochi
Outbound Calling Calling Telemarketing Tele Sales BPO
We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.- **Customer Engagement:** Building rapport with customers is essential. Youll listen to their needs and provide them with information regarding our offerings.- **Data Entry and Maintenance:** After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.- **Following Up on Leads:** You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.- **Providing Feedback:** Sharing insights and feedback from customer conversations with the team will help improve our products and services.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.- **Listening Skills:** A strong ability to listen will help you understand customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for data entry and using phone systems is essential for the role.- **Positive Attitude:** A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.This role is ideal for someone looking to start their career in customer service and telemarketing.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal Loan
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mayapuri Delhi
Outbound Calling Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Negotiation Skills Cold Calling B2B Sales Outbound Sales BPO Sales Convincing Power Domestic Calling Calling Basic Computer Skills BPO Telesales Tele Sales Communication Skills Sales Inside Sales
Key ResponsibilitiesCold calling prospects from provided dataExplaining product/service brieflyIdentifying interested leadsQualifying leads (budget, need, timeline, authority)Booking meetings / demos for sales teamUpdating CRM / Excel sheets dailyFollow-up with warm leadsIdeal Candidate ProfileGood Hindi communication; English is a plusConfident on callsBasic sales mindsetComfortable with targetsComputer knowledge (Excel, CRM)Persistent and politeExperience LevelsFresherGood for script-based callingLower salaryNeeds training
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  • 0 - 6 yrs
  • Noida Sector 128
Banking Operations Tele Caller Outbound Calling Customer Relationship Banking Sales Corporate Banking Good Communication
We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.**Key Responsibilities:**- **Customer Support:** Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- **Account Management:** Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- **Transaction Processing:** Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- **Sales Support:** Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- **Record Keeping:** Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- **Compliance:** Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.**Required Skills and Expectations:**Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Pokhariput Bhubaneswar
Telecommunication Voice Process Convincing Power Cold Calling Basic Computers Outbound Calling
As a Telecalling Executive, you will play a crucial role in promoting our products and services through effective communication. You will be responsible for reaching out to potential customers, providing information, and generating leads.**Key Responsibilities:**- **Outbound Calls:** Make calls to prospective clients to introduce our offerings and promote our services. This initial contact helps create awareness and interest among potential customers.- **Customer Interaction:** Engage with customers by answering their queries and resolving any concerns. Effective communication will foster a positive relationship, encouraging potential clients to consider our products.- **Lead Generation:** Identify and qualify potential leads during conversations. This involves listening carefully to customer needs and determining how our services can meet those needs effectively.- **Data Management:** Maintain accurate records of all interactions and update the customer database regularly. Keeping organized records helps in tracking progress and managing follow-ups efficiently.- **Feedback Collection:** Gather customer feedback to understand their needs and preferences better. This information will aid in refining our approach and offerings.- **Target Achievement:** Meet assigned sales and call targets. Consistent performance is essential for driving sales and expanding our customer base.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effective interaction with customers.- Basic understanding of computer operations and proficiency in using software for data entry and record keeping.- A proactive attitude and ability to work independently and as part of a team.- Prior experience is preferred but not required; fresh graduates with a positive attitude are encouraged to apply.- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or an Advanced/Higher Diploma.- A commitment to providing excellent customer service and a willingness to learn and adapt.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 1 - 1 yrs
  • 2.0 Lac/Yr
  • Netaji Subhash Place Delhi
Outbound Calling Computer Skills Convincing Power
We are looking for a confident and motivated female Tele Caller to join our team at our office in Netaji Subhash Place. The ideal candidate will have at least one year of experience in telecalling and must have completed their 12th grade.Key Responsibilities:- **Outbound Calls**: Make calls to potential and existing customers to promote services. This includes educating them about the benefits and features of our offerings.- **Customer Engagement**: Build rapport with customers and maintain positive relationships. Its essential to listen to their needs and address any concerns to enhance customer satisfaction.- **Data Management**: Record and maintain accurate information about calls and customer interactions in our database. Keeping track of customer preferences is crucial for effective follow-up.- **Lead Generation**: Identify potential leads and opportunities through calls. This involves recognizing customer interest and gathering relevant information for the sales team.- **Follow-Up Calls**: Conduct follow-up calls to ensure customer satisfaction and nurture relationships. Persistence is key to turning potential interest into sales.Required Skills and Expectations:- Strong communication skills in English and Hindi are necessary for clear interaction with customers.- A friendly and enthusiastic attitude is essential, as the role involves engaging with a diverse clientele.- Ability to handle objections and provide solutions effectively. Candidates must be persuasive and adaptable.- Basic computer skills for data entry and managing call logs.- A proactive approach and the desire to achieve targets will help in succeeding in this role.
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Hiring For B.Com Freshers - Telemarketing Manager

Finvin Turnaround & Restructuring Private Limited

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Cold Calling Telecalling Outbound Calling
Outbound Calls: Contact potential/existing customers to promote products, services, or schedule appointments.Inbound Calls: Handle incoming calls, addressing customer inquiries, complaints, and service issues.Sales & Lead Generation: Pitch products/services to persuade customers and convert leads into sales.Data Management: Update and maintain accurate customer records, call logs, and information in CRM software.Follow-ups: Maintain consistent follow-ups with leads to ensure conversion or customer satisfaction.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Agra
Telecalling Outbound Calling BPO Sales Customer Focus Call Center Basic Computers Tele Marketing
We are looking for a dedicated and friendly Telecaller Staff member to join our team in Agra. This full-time position is perfect for female candidates who have completed at least 10th grade and are eager to start their careers in a supportive environment. As a Telecaller Staff, your main responsibilities will include making and receiving calls to potential customers, providing information about our products, and assisting clients with their inquiries. You will need to build a positive rapport with customers and maintain accurate records of all interactions. It is important to follow up with leads and gather customer feedback to help enhance our services.To succeed in this role, you should have strong communication skills and be able to speak clearly and confidently over the phone. A friendly and patient attitude is essential for dealing with clients and resolving their concerns effectively. Basic computer skills are also required for updating customer information in our database. We expect you to be a reliable team player who can work well under pressure and meet set targets. Being open to feedback and willing to learn will help you grow in your role. If you are enthusiastic about helping others and are looking for your first job opportunity, we encourage you to apply and join our energetic team!
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Inside Sales Executive-- B2C - Bangalore

Rekruiters Resource Management LLP

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation
Position Overview We are looking for an energetic and customer-focused Inside Sales Executive to manage high-volume inbound and outbound calls for spare parts sales. The role involves converting customer inquiries into orders, driving repeat purchases, and delivering a seamless buying experience to individual customers and small workshops. This is a fast-paced role requiring strong communication, quick decision-making, and consistent follow-ups. Key Responsibilities 1. Inbound Sales
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Indore
Telecommunication Lead Generation Negotiation Cold Calling Outbound Calling Communication Skills Tele Sales Telesales Presentable
1. Lead Generation & CounsellingGenerate leads through calls, walk-ins, referrals, and online inquiriesCounsel students about CA courses (Foundation, Inter, Final)Understand student needs and recommend suitable batches/programs2. Admissions & ConversionsConvert enquiries into admissionsFollow up regularly with interested students/parentsAchieve monthly admission and revenue targets3. Relationship ManagementMaintain strong relationships with students and parentsProvide timely updates regarding batches, results, and schedulesHandle queries and resolve concerns professionally4. Data ManagementMaintain proper records of leads, follow-ups, and conversionsUpdate CRM or Excel sheets dailyTrack performance and report to management5. Marketing & Promotion SupportAssist in seminars, webinars, and promotional eventsCoordinate with digital marketing team for campaignsVisit colleges/schools for tie-ups and awareness sessions6. Market ResearchKeep track of competitor coaching institutesSuggest improvements in courses, pricing, or strategies7. CoordinationWork closely with academic and admin teamsEnsure smooth onboarding of new students
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Sibsagar
Domestic BPO Voice Process Negotiation Skills Outbound Calling KPO Tele Sales BPO Call Center Telesales BPO Typing Skills Tele Marketing BPO Sales English Voice Support Calling Computer Skills International BPO Convincing Power Cold Calling BPO Non Voice Outbound Sales Telemarketing Work From Home
We are seeking a motivated Tele Caller to join our team in Sibsagar. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade education. The Tele Caller will play a crucial role in engaging with potential customers and promoting our services.Key Responsibilities:1. **Make Outbound Calls:** You will contact potential customers to provide information about our services and generate interest.2. **Engage Customers:** Your task is to build rapport with customers by listening actively to their needs and addressing any queries they may have.3. **Record Information:** It is essential to maintain accurate records of customer interactions in our database for future reference.4. **Meet Targets:** You will be expected to achieve daily and weekly targets related to calls made and leads generated.5. **Follow Up:** Regular follow-up calls will be important to ensure customer satisfaction and to encourage conversions.Required Skills and Expectations:Candidates should have good verbal communication skills, a friendly demeanor, and the ability to handle rejection gracefully. Proficiency in local languages is a plus. You should be goal-oriented and able to work well in a team environment. Basic computer skills are necessary for maintaining records and data entry. Reliability and punctuality are crucial to succeed in this role. If you are eager to develop your career in sales and customer service, we would love to hear from you!
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Dispur Guwahati
Domestic BPO International BPO Inbound Marketing Communication Outbound Calling Phone Banking Motivating Skill Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Telemarketing Convincing Power BPO Call Center Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales Computer Skills
We are looking for a Tele Caller to join our team in Dispur, Guwahati. This full-time position is suitable for individuals with little to no experience. As a Tele Caller, you will be responsible for reaching out to potential customers and promoting our services.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential clients, introducing our services and explaining how they can benefit them.2. **Handling Inquiries**: Address customer questions and concerns promptly, providing accurate information about our products or services.3. **Data Entry**: Record and maintain details of customer interactions in our database to ensure up-to-date customer information.4. **Follow-ups**: Keep track of your calls and follow up with prospective clients to encourage them to take action or to finalize sales.5. **Working with Team**: Collaborate with other team members to improve outreach strategies and share feedback on customer interactions.Required Skills and Expectations:Candidates should possess strong communication skills, including a friendly and persuasive telephone manner. Basic computer skills are essential for data entry and managing customer information. You should be able to listen actively and respond to customer needs. A positive attitude and resilience are important as you handle various customer inquiries. Ideal candidates are enthusiastic, motivated, and willing to learn, without the need for prior experience.
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  • Fresher
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling
We are seeking a motivated International Telecaller to join our team in Mumbai. This full-time role is ideal for fresh female candidates looking to begin their careers in international communication.**Key Responsibilities:**- **Outbound Calling:** Reach out to potential clients across various countries, introducing our services and products to generate interest and leads.- **Customer Engagement:** Build rapport with prospective customers by actively listening to their needs and providing information tailored to their requirements.- **Lead Generation:** Identify and qualify potential leads by asking pertinent questions and understanding customer preferences during conversations.- **Follow-Up Calls:** Maintain contact with prospects by making follow-up calls to ensure they have all the necessary information to make informed decisions.- **Database Maintenance:** Keep accurate records of conversations and updates in our customer relationship management system, ensuring all information is current and detailed.- **Team Collaboration:** Work closely with the sales and marketing teams to share insights gained from calls and refine strategies for better outreach.**Required Skills and Expectations:**- Strong communication skills in English, with the ability to engage confidently with international clients.- Good listening skills to understand customer needs and respond effectively.- Proficient in using basic computer applications and customer management systems.- A proactive and positive attitude, showing enthusiasm for learning and growth in the role.- Ability to work independently while being a team player, contributing to a collaborative office environment.- Flexibility to adapt to different time zones when communicating with international clients.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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