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Outbound Job Vacancies in Delhi

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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Uttam Nagar Delhi
Outbound Calling Voice Process Tele Marketing Cold Calling
We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.Key Responsibilities:1. **Customer Engagement**: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.2. **Data Management**: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.3. **Sales Support**: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.4. **Reporting**: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.5. **Collaboration**: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.Required Skills and Expectations:Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • East Of Kailash Delhi
Telecommunication Voice Process BPO Call Center BPO Sales Telesales Tele Marketing Basic Computers Call Center Customer Focus Outbound Calling Convincing Power
A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Narela Delhi
BPO Non Voice BPO Operations Outbound Sales
Join our team as a BPO Executive in Narela, Delhi, where you will provide essential support in a customer-focused role. This position is ideal for those who have recently completed their 10th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. **Customer Interaction**: Handle inbound and outbound calls, assisting customers with their inquiries and providing accurate information to resolve issues effectively.2. **Data Entry**: Accurately record customer information and interactions in the database, ensuring all records are up-to-date and comprehensive.3. **Problem Solving**: Identify customer needs and offer appropriate solutions, escalating issues when necessary to ensure customer satisfaction.4. **Team Collaboration**: Work closely with team members and supervisors to meet daily targets and maintain a positive work atmosphere.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computer operations is essential, along with a willingness to learn and adapt in a fast-paced environment. Candidates should demonstrate a positive attitude and a commitment to providing excellent customer service. Being detail-oriented will aid in accurate data entry and effective problem-solving. A readiness to work full-time in the office and collaborate with others is also necessary for success in this role.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. **Making Outbound Calls**: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. **Lead Generation**: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. **Database Management**: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. **Follow-Up Calls**: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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Hiring Fresher / Telecaller / 10th Pass

First Option Management Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Telesales Executive Microsoft Excel Domestic BPO Phone Banking Outbound Calling Voice Process Inbound Outbound Sales
tele sales executive for personal loan in banking sector for dwarka location delhi all nbfc and leading banks
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi
Outbound Calling Outbound Sales Cold Calling Convincing Power Tele Marketing
We are looking for a motivated Tele Sales Officer in Delhi to engage with potential customers and promote our products through effective communication. This is a full-time, office-based role suitable for those with 0 to 2 years of experience.Key Responsibilities:1. **Outbound Calls**: Make calls to potential and existing customers to inform them about our products and services, answering any questions they may have.2. **Lead Generation**: Identify and pursue new sales opportunities by generating leads through various channels and nurturing these leads through follow-up communication.3. **Customer Relationship Management**: Build and maintain positive relationships with customers to ensure satisfaction and repeat business, ensuring that their needs are met effectively.4. **Sales Reporting**: Maintain accurate records of calls made, customer interactions, and sales results in order to provide feedback to the management team.5. **Target Achievement**: Work towards individual and team sales targets, using your skills to close sales and achieve set goals.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly, persuasive phone manner. A basic understanding of sales principles is preferred, along with the ability to handle objections and negotiate effectively. Strong organizational skills and attention to detail are essential for maintaining accurate records. Candidates need to be proactive and self-motivated, showing a willingness to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • Delhi
Good Communication Skills Negotiation Skills Outbound Calling Voice Process Convincing Power Cold Calling Basic Computers Telesales
Key ResponsibilitiesLead Generation: Source new prospects via cold calls, emails, and LinkedIn. Pipeline Management: Track and update all customer interactions in a CRM tool like Salesforce or HubSpot.Product Demos: Lead online presentations and explain product benefits.Deal Closure: Negotiate terms and handle customer objections remotely.Target Achievement: Meet or exceed monthly and quarterly sales quotas.Required Skills & Qualifications Communication: Clear verbal and written skills with a strong phone presence.Tech Savvy: Comfortable using CRM software, web presentation apps, and productivity tools.Resilience: Ability to handle rejection and work in a fast-paced environment.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • South Extension Delhi
Domestic Calling Outbound Calling Good Communication Skills Cold Calling Educational Sales
Education Counsellor - Hiring Now!We are hiring enthusiastic Education Counsellors to guide students throughout the admission process.Responsibilities:- Counsel students about courses and admissions.- Handle calls and follow-ups.- Assist students with their queries and provide the right guidance.Requirements:- Graduate in any discipline.- Good communication and interpersonal skills.- Freshers & experienced candidates can apply.
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  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling Sales Process Domestic BPO BPO Sales
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. Ideal candidates should have a passion for communication and customer service. This is a full-time office role suitable for individuals with 0 to 5 years of experience and a minimum educational requirement of 12th pass.Key Responsibilities:1. **Contacting Customers**: Engage with potential and existing customers over the phone to offer products or services, ensuring a friendly and professional approach.2. **Handling Inquiries**: Respond to customer queries promptly and accurately, providing necessary information about products and services, and resolving any issues they may have.
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  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Chattarpur Delhi
Telecommunication Voice Process Outbound Calling Negotiation Skills Customer Focus Cold Calling Convincing Power Tele Marketing
We are looking for a dedicated Telecaller Staff member to join our team in Chattarpur. This role requires a female candidate who has a passion for customer service and effective communication skills. **Key Responsibilities:**- **Making Outbound Calls:** Contact potential and existing customers to promote and provide information about our products or services.- **Handling Inbound Queries:** Answer incoming calls from customers, addressing their inquiries, resolving issues, and providing detailed information as needed.- **Updating Customer Information:** Maintain and update customer databases with accurate information gathered during calls to ensure the database remains current.- **Achieving Targets:** Work towards meeting daily and monthly call targets set by the management to help the team reach its goals.- **Providing Feedback:** Share insights and feedback from customer interactions with the management to improve service delivery and customer satisfaction.**Required Skills and Expectations:**- Excellent verbal communication skills to convey information effectively to customers.- Strong listening skills to understand customer needs and respond appropriately.- Ability to handle rejection and stay motivated to make further calls.- Basic computer skills for data entry and using customer relationship management (CRM) software effectively.- Prior experience in a similar role is preferred but not mandatory, as we welcome individuals eager to learn and grow.- A positive attitude and a willingness to work as part of a team in a fast-paced environment. Candidates with 1 to 7 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Outbound Calling Lead Generation Domestic BPO
We are looking for a motivated Telesales Executive to join our team in Janakpuri, Delhi. This role is ideal for individuals with a passion for sales and communication, ranging from fresh graduates to those with up to five years of experience.The Telesales Executive will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and closing sales. You will engage with customers, understand their needs, and provide solutions that align with our offerings.Key responsibilities include:- **Conducting Outreach Calls:** You will make calls to potential clients, introducing them to our products and services and explaining their benefits clearly.- **Building Customer Relationships:** Establishing a rapport with customers is crucial; you will focus on creating trust to encourage recurring business.- **Managing Customer Queries:** Handling inquiries and providing clear, concise information about our offerings will help customers make informed decisions.- **Achieving Sales Targets:** You will be expected to meet or exceed monthly sales goals through proactive engagement and follow-ups with leads.Required skills and expectations include:- Strong verbal communication skills to convey ideas and information effectively over the phone.- Good listening skills to understand customer needs and respond appropriately.- Basic computer skills for using CRM software and maintaining records.- A target-driven attitude with the desire to achieve sales and contribute to the team
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Laxmi Nagar Delhi
Outbound Calling Marketing Communication Outbound Sales
We are looking for a motivated Tele Sales Officer to join our team in Laxmi Nagar, Delhi. This role is ideal for individuals who are enthusiastic about sales and enjoy interacting with customers over the phone.Key Responsibilities:1. **Customer Outreach**: Make outbound calls to potential and existing customers to promote our products and services, ensuring a friendly and persuasive communication style.2. **Lead Generation**: Identify prospects through research and initiate conversations to create interest in our offerings, effectively setting appointments for the sales team.3. **Product Knowledge**: Maintain a clear understanding of our products and services, allowing you to answer customer queries and provide accurate information to influence their purchasing decisions.4. **Sales Reporting**: Keep detailed records of calls made, customer interactions, and sales data in our system, allowing the management to track performance and follow up effectively.Required Skills and Expectations:- Candidates must have completed at least their 12th grade education and possess strong communication skills with a polite and enthusiastic phone demeanor.- A basic understanding of sales principles and practices is preferred but not mandatory, making this a great opportunity for those looking to start their career in sales.- Strong listening skills and the ability to engage customers are crucial for success in this role.- Candidates should be comfortable working in an office environment full-time and have a positive attitude towards learning and growth in the job.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Alipur Delhi
International Telesales International Voice Process Outbound Calling Cold Calling Lead Generation Email Communication B2B Sales Excellent English Communication
Job Summary.We are hiring an experienced International Telesales Executive to generate international business through outbound calls, build strong relationships with overseas clients, and achieve sales targets.The ideal candidate must have at least 1 year of experience in International Telesales, International Voice Process, International BPO Sales, Export Telesales, or International Business Development with excellent spoken and written English.Important: This position is strictly for International Telesales/International Voice Process. Candidates with only Domestic Telecalling, Domestic BPO, Customer Care, Back Office, or Domestic Sales experience are requested not to apply.Key ResponsibilitiesMake outbound calls to international customers and prospective buyers.Generate qualified leads and convert them into business opportunities.Promote the Company's products and services to overseas clients.Handle customer inquiries and provide product information professionally.Conduct regular follow-ups with prospective customers.Build and maintain long-term relationships with international clients.Achieve daily, weekly, and monthly calling and sales targets.Update CRM and maintain accurate customer records.Prepare Daily Activity Reports (DAR) and call reports.Coordinate with the Sales and Export teams for order processing.Maintain professionalism and excellent customer service standards.Preferred Candidate ProfileMinimum 1 year of experience in International Telesales, International Voice Process, International BPO Sales, Export Telesales, or International Business Development.Excellent spoken and written English communication skills.Strong sales, persuasion, and negotiation skills.Comfortable making high-volume outbound international calls.Target-oriented and self-motivated.Experience in B2B International Sales will be an added advantage.Willing to work according to international business hours, if required.Required SkillsInternational TelesalesInternational Voice ProcessInternational BPO SalesOutbound CallingLead GenerationCold CallingB2B SalesCustomer Relationship Management (CRM)Sales ClosingNegotiation SkillsEmail CommunicationMS Excel & MS OfficeExcellent English CommunicationQualificationGraduate in any discipline.Minimum 1 year of relevant International Telesales experience is mandatory.Job TypeFull-TimeWork From OfficeSalary & BenefitsFixed Monthly SalaryAttractive Performance IncentivesProfessional Work EnvironmentInternational Sales ExposureCareer Growth OpportunitiesPerformance-Based Salary IncrementTraining & Skill DevelopmentImportant NoteOnly candidates with practical experience in International Telesales, International Voice Process, International BPO Sales, Export Telesales, or International Business Development should apply. Applications from candidates having only Domestic Telecalling, Domestic BPO, Customer Support, Back Office, or Domestic Sales experience will not be considered.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skills Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Tilak Nagar, Delhi. This full-time position is ideal for females with 0 to 2 years of experience and a minimum education level of 10th pass. As a Tele Caller, your main responsibility will be to engage with potential clients over the phone, introducing our services and generating interest. You will also need to handle customer inquiries and provide accurate information about our offerings. Building strong relationships with clients will be crucial, as you will follow up with leads to nurture them toward making a decision.Key responsibilities include:- **Making Outbound Calls**: You will contact potential customers to discuss our services, ensuring clear communication and understanding.- **Listening to Customer Needs**: Understanding what customers want and providing them with suitable options from our range of services is essential.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Retention Outbound Calling Communication Client Management
Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Telecalling MS-excel Communication Inbound Calls Outbound Calling
We are looking for a dedicated Customer Sales Executive to join our team in Delhi. This full-time position requires a motivated individual with 2 to 5 years of experience in sales. The role is focused on engaging with customers to understand their needs and provide suitable solutions.**Key Responsibilities:**- **Customer Interaction:** Engage with potential and existing customers through calls and meetings, addressing their inquiries and building strong relationships.- **Sales Presentation:** Prepare and deliver compelling sales presentations that highlight the benefits of our products and services, aiming to convert prospects into clients.- **Sales Targets:** Achieve individual sales targets set by the management by actively pursuing leads and closing sales opportunities.- **Market Research:** Conduct market research to identify new business opportunities and understand competitors, helping to refine sales strategies.- **Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system, ensuring data integrity and aiding in performance analysis.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication skills are crucial for effectively engaging with customers and presenting sales proposals.- **Persuasive Ability:** Strong persuasion and negotiation skills to influence potential clients and close sales.- **Team Player:** Ability to work well within a team environment, collaborating with colleagues to achieve common goals.- **Problem Solving:** Effective problem-solving skills to address customer concerns and provide the best solutions.- **Adaptability:** Willingness to adapt to changing situations and learn about new products and market trends to stay competitive.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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  • 1 - 7 yrs
  • Delhi
Human Resource Inbound Outbound Calling HR Sales Voice Voice Process
Urgent Hiring for Human Resource in Rajendra Place, New Delhijob DescriptionJob Overview: An Hr Professional Manages the Full Employee Lifecycle, Including Talent Acquisition, Onboarding, Performance Management, Compliance, and Employee Relations.profile: Human Resourceeducation Qualification: Minimum Requirements Diplomaexperience: Freshers/ Experiencesalary : Negotiableday Shift : 10-6 Pmworking Days: Monday-saturdayworking Timings: 10 Am-6 Pmperks: Incentive contact: Sidharthterms of Employmentpermanentfull-time (240 Days Including Holiday).this is An Annualized Role So Hours Worked May Vary from Month to Month.the Salary Will Be Paid Monthly.ot (overtime) as per Company Requirements.for Sending Your Application, Send the Below Mentioned Documentsresume10thmark Sheet12thmarksheetdegree/diplomaid Proof/passportWe Do Not Charge Any Fees.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Fresher hiring for BPO Telecaller

Gutsy Monk security PVT LTD

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Sales Process Outbound Calling Customer Support Call Center
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full-time and based in the office.As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining strong customer relationships is essential for this role.You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently. To succeed in this position, you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a fast-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.
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  • 1 - 7 yrs
  • 100.0 Lac/Yr
  • Delhi
Voice Inbound Outbound Calller Tele Sales
URGENT HIRING for Inbound/Outbound/Voice Process in Rajendra Place, New DelhiJOB DESCRIPTIONJob Overview: A voice process executive handles direct verbal communication with customers via telephone to provide support, resolve complaints, or conduct sales.EDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: FRESHERS/ EXPERIENCESALARY : negotiable , good incentivesRoles and ResponsibilityManaging incoming support requests or making outgoing calls for sales, marketing, or follow-ups.Addressing customer queries, troubleshooting problems, and offering solutions to ensure satisfactionMaintaining accurate logs of customer interactions, transactions, and feedback in company systems.Providing accurate details regarding company products, services, and policies.Achieving specific targets WE DO NOT CHARGE ANY FEES.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Saket Delhi
Marketing Communication Domestic BPO Presentation Skills Convincing Power Negotiation Skills Motivating Skill Cold Calling Outbound Calling BPO Sales Voice Process Calling
Call to potential clients to create a awareness regarding health care and education regarding projects.
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