Outbound Job Vacancies in Delhi

JOB DESCRIPTION (JD)Call Centre Executive - Inbound & Outbound CallingCompany Name: Deveotech Software SolutionJob Title: Call Centre Executive / Telecalling ExecutiveDepartment: Client Communication & Business DevelopmentJob Type: Full-TimeWork Location: As per company requirements1. Job OverviewDeveotech Software Solution is looking for confident, professional, and target-oriented Call Centre Executives to manage inbound and outbound calls. The selected candidates will be responsible for communicating with clients, particularly Chartered Accountants (CAs) and CA firms, explaining the company's software solutions and services, following up with prospective clients, and supporting business development activities.2. Roles & ResponsibilitiesHandle inbound and outbound calls professionally.Contact Chartered Accountants (CAs), CA firms, and prospective clients on behalf of Deveotech Software Solution.Explain the company's software products, services, features, and benefits to potential clients.Understand client requirements and provide relevant information about the company's solutions.Generate leads, schedule product demonstrations, and follow up with interested prospects.Maintain proper records of calls, client details, follow-ups, and lead status in the company's CRM or reporting system.Achieve assigned daily, weekly, and monthly calling and performance targets.Maintain professional communication, a positive attitude, and good client relationships.Coordinate with the sales and business development team to improve lead conversion and client engagement.Follow company policies, calling guidelines, and reporting procedures.3. Salary & Incentive StructureFixed Monthly Salary: As per candidate experience, skills, and company policy.Performance-Based Incentives: Additional incentives will be provided for achieving or exceeding assigned targets.Target Achievement Rewards: Eligible employees may receive additional rewards based on performance and the company's incentive policy.Salary Payment: Monthly, as per the company's payroll schedule and applicable policies.The applicable salary, incentive slabs, and performance criteria will be communicated to the selected candidate before joining.4. Eligibility & Required SkillsMinimum qualification: 12th pass or graduate; preference may be given to graduates.Good verbal communication skills in Hindi; basic English communication is an advantage.Confidence in handling inbound and outbound calls.Basic computer knowledge and familiarity with MS Office or CRM tools.Ability to understand client requirements and explain software solutions clearly.Target-oriented mindset with good follow-up and persuasion skills.Prior experience in telecalling, customer support, sales, or software product calling will be an added advantage. Freshers may also apply, subject to company requirements.5. Terms & ConditionsThe selected candidate must follow the company's rules, policies, working hours, and reporting procedures.Employees must maintain professionalism, punctuality, discipline, and respectful communication with all clients.Daily calling reports, follow-up updates, and other assigned reports must be submitted on time.Employees are expected to make genuine efforts to achieve the calling, lead generation, follow-up, and conversion targets assigned by the company.Performance incentives will be calculated according to the company's officially communicated incentive structure and verified performance data.Fixed salary and performance incentives are separate components. Incentives are payable only when the applicable eligibility criteria are met.Employees must maintain the confidentiality of company information, client data, contact details, business information, and software-related information.Client information and company data must not be copied, shared, or used for personal purposes or disclosed to unauthorized persons.Employees must follow approved calling scripts, communication standards, and applicable telemarketing and data-protection requirements.Any leave, absence, resignation, or notice-period requirements will be governed by the company's applicable employment policy and the terms communicated in the appointment letter.Employment terms, salary details, working hours, weekly offs, and the applicable notice period will be confirmed in the appointment letter or employment agreement.The company will follow applicable labour laws and statutory requirements regarding salary payments and other employment conditions.6. Performance ExpectationsThe employee will be evaluated on the basis of calling activity, lead quality, client engagement, follow-up completion, product-demo scheduling, conversion performance, reporting accuracy, and professional conduct.7. How to ApplyInterested candidates are requested to send their updated resume to our official recruitment email address: support@deveotechsoft.com.Join Deveotech Software Solution and grow your career in client communication, software solutions, and business development.

Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.

Key Responsibilities: Outbound Calling: Make daily calls to pre-qualified leads, travel agencies, and fleet operators. Pitching & Presentation: Confidently explain ZustHire's data and documentation management packages to prospects. Lead Conversion: Offer prospects our Free Document & Fines Audit/Trial and move them down the sales funnel. Deal Closing: Convince and onboard fleet owners onto our monthly retainer/subscription model. Data Management: Maintain strict and clean daily calling logs and status reports using Google Sheets/Excel.

* Provide consultation services to address potential clients interest in Visas, including establishing suitability of the candidates visa. Consultation will mainly be by email, telephone and face-to-face meetings.* Present and market immigration services to current and potential clients.* Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.* Follow up on new leads and referrals resulting from field activity.* Identify sales prospects and contact prospects.* Develop and maintain sales materials and current product knowledge.* Establish and maintain current client and potential client relationships.* Identify and resolve client concerns.* To provide regular follow up on enquiries received.* Pro-actively monitoring changes to various Immigration regulations.* Briefing various Immigration regulations changes to colleagues in the documentation team* Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients* Any other relevant duty as assigned by the Manager to assist with the smooth running of the Company.

We are seeking a motivated Telecalling Executive to join our team in Karol Bagh, Delhi. This full-time role is suitable for candidates with experience ranging from freshers to six years. As a Telecalling Executive, your primary responsibility will be to engage with customers over the phone, presenting our offerings and assisting them with their inquiries. You will also follow up on leads and maintain accurate records of interactions.Key responsibilities include:1. Customer Engagement: Reach out to potential and existing customers to offer our services, addressing their queries and providing detailed information.2. Lead Management: Follow up on leads generated through various sources, ensuring a consistent communication flow and nurturing relationships.3. Data Entry: Maintain and update customer records in our database promptly and accurately to ensure effective tracking of customer interactions.4. Feedback Collection: Gather feedback from customers regarding services and suggestions for improvement, which is essential for enhancing overall customer satisfaction.To excel in this role, you should possess strong communication skills in English and Hindi, along with the ability to engage customers effectively. A positive attitude and the ability to work collaboratively in a team environment are crucial. Candidates should be comfortable working from the office and be able to showcase a professional demeanor. We encourage enthusiastic individuals who are eager to learn and grow in their careers to apply.

We are looking for a Telecalling Executive to join our team in Mundka, Delhi. This is an entry-level position suitable for candidates with up to one year of experience. nnAs a Telecalling Executive, you will be responsible for reaching out to potential customers, explaining our services, and assisting them with their inquiries. Your role will require clear communication and a friendly approach to help build a positive relationship with our clients.nnKey Responsibilities:nn1. Customer Outreach: Make outbound calls to prospective clients to inform them about our offerings.n2. Lead Generation: Identify and qualify potential leads by gathering necessary information during calls.n3. Information Dissemination: Provide accurate information about our products or services and address any queries from customers.n4. Record Keeping: Maintain detailed records of all interactions with clients to track feedback and follow-up actions.nnRequired Skills and Expectations:nnCandidates must have completed at least 12th grade and should be female. You should possess excellent communication skills, both verbal and written, as you will be interacting with various customers. A friendly and positive attitude is essential, along with the ability to work on a team and handle rejection gracefully. As this is a full-time office job, punctuality and commitment are crucial for success in this role. If you are eager to learn and grow in a telecalling position, we encourage you to apply.

We are looking for an energetic and confident Telecaller / Business Development Executive to join our team. The candidate will be responsible for cold calling, B2B sales, lead generation, client interaction, and relationship management.The ideal candidate should be comfortable speaking with business owners, professionals, and potential clients over the phone and have a strong interest in sales and business development.Key ResponsibilitiesMake daily outbound cold calls to prospective clients.Generate and qualify leads through telephone calls and other channels.Understand client requirements and explain our products/services clearly.Handle B2B sales conversations and convert prospects into clients.Follow up regularly with potential and existing clients.Build and maintain strong client relationships.Schedule meetings and product/service demonstrations when required.Maintain accurate records of calls, leads, follow-ups, and conversions.Achieve assigned daily, weekly, and monthly sales targets.Coordinate with the sales and management team for smooth client onboarding.Handle client queries professionally and provide timely assistance.

About InfrasityInfrasity works with DevTools and AI infrastructure startups on developer marketing, technical content, and digital visibility. We work with fast-growing companies across AI infrastructure, developer tools, platform engineering, and cloud automation.Role: Sales Development Representative (SDR)We are looking for a Sales Development Representative to drive outbound pipeline generation and qualified meeting bookings. You will work closely with the founder and team to identify potential clients, execute targeted outreach, and build effective outbound campaigns.Key Responsibilities- Execute outbound campaigns through email, LinkedIn, and other relevant channels.- Research and identify potential prospects using funding, hiring, ecosystem, and industry signals.- Build and maintain targeted prospect lists.- Conduct cold outreach and follow-ups to founders, CMOs, DevRel leaders, and other decision-makers.- Develop and test messaging, subject lines, and outreach strategies.- Track outreach activities, responses, meetings, and campaign performance.- Maintain accurate pipeline and weekly outreach reports.- Work with the team to continuously improve messaging and conversion.Required Qualifications- 1-2 years of experience in SDR, BDR, outbound sales, or a similar role.- Experience with B2B prospecting and cold outreach.- Strong written and verbal communication skills.- Ability to research prospects and identify relevant business opportunities.- Comfortable working with outreach targets, follow-ups, and performance metrics.- Strong ownership, consistency, and attention to detail.Good to Have- Hands-on experience with Apollo, LinkedIn Sales Navigator, YAMM, CRM, or email sequencing tools.- Experience working with SaaS, DevTools, AI, or developer-focused companies.- Understanding of outbound sales and lead-generation processes.- Familiarity with startup environments and GTM processes.Success Metrics- Consistent weekly email and LinkedIn outreach.- Reply and engagement rates.- Conversations initiated with qualified prospects.- Qualified meetings booked.- Pipeline opportunities generated.Why Join Infrasity?- Work directly with the founder and leadership team.- Gain exposure to fast-growing DevTools and AI startups.- Opportunity to contribute to and shape outbound GTM strategies.- Fast-paced environment with strong learning and growth opportunities.

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

We are looking for a telecaller to sale financial products on call like Business Loan, OD Limit , Property Loan etc.

We are looking for a dedicated and motivated female Tele Caller to join our team in Janakpuri, Delhi. This is a full-time position suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.The Tele Caller will focus on communicating with potential customers to promote our products and services. You will play an essential role in reaching out to customers and helping them understand our offerings.Key Responsibilities:1. Make Outbound Calls: You will make calls to potential clients, introducing our products and services, and engaging them in conversation.2. Follow-up on Leads: After the initial call, you will follow up on leads to answer questions, provide information, and encourage purchases.3. Maintain Customer Records: You will keep accurate records of customer interactions, updating databases with relevant information to help our sales team.4. Achieve Targets: You will work towards meeting daily and monthly call and sales targets to contribute to the team's overall success.5. Provide Feedback: Share customer insights and feedback with the team to improve our services and communication strategies.Required Skills and Expectations:Candidates should possess strong communication skills, a positive attitude, and the ability to engage effectively with customers. You should be detail-oriented, organized, and able to handle multiple tasks efficiently. Previous experience in a similar role is a bonus but not mandatory, as we will provide training. A willingness to learn and grow in a dynamic environment is essential.

Job Title: Tele callerLocation: Vikaspuri (nearest metro Janakpuri West)Experience: FresherTerms: Full TimeQualification : 10th passSalary : 11k + IncentivesWe are looking for a confident and proactive lead generation (Outbond tellecaller) for Cars24 ,primarily responsible for generating lead, booking appointments , client communication, and regular follow-ups and updating data on CRM.

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

We are looking for a Tele Caller to join our team in Janakpuri, Delhi. This full-time position is ideal for a motivated individual with a positive attitude, ready to start their career in telemarketing.Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential clients and customers, introducing our products or services, and explaining their benefits.- Handling Inquiries: You will answer questions and address concerns from customers during calls, ensuring they feel valued and informed.- Updating Customer Records: You will maintain and update customer information in our database after each call, ensuring accuracy and consistency for future reference.- Achieving Targets: You will work towards meeting daily and monthly calling targets, enhancing your skills in communication and persuasion.Required Skills and Expectations:Candidates must have a minimum education of 12th grade. The ideal candidate should have excellent verbal communication skills and a friendly demeanor, as this role involves regular interaction with customers. You must be able to listen carefully, understand customer needs, and respond appropriately. A basic understanding of computers and data entry is essential, along with a willingness to learn and grow in the telemarketing field. Reliability and strong work ethic are crucial for success in this position. Female candidates are preferred for this role.

As a Tele Sales Officer, your main responsibility will be to make outbound calls to potential customers in order to generate sales and meet sales targets. You will need to effectively communicate product information, answer customer queries, and close sales deals over the phone.Key responsibilities include making a high volume of cold calls to potential customers, identifying sales opportunities, building and maintaining customer relationships, achieving weekly and monthly sales targets, and providing excellent customer service throughout the sales process.To excel in this role, you should have excellent communication skills, strong negotiation skills, a persuasive and confident approach to selling, the ability to work well under pressure, and a target-driven mindset. Additionally, you must have a basic understanding of sales principles and techniques, be able to handle rejection professionally, and have a positive attitude towards achieving sales goals. A high school diploma or equivalent qualification is required, while experience in sales or telemarketing is preferred but not mandatory.