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Outbound Job Vacancies in Delhi

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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Retention Outbound Calling Communication Client Management
Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.Experience0
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Telecalling MS-excel Communication Inbound Calls Outbound Calling
We are looking for a dedicated Customer Sales Executive to join our team in Delhi. This full-time position requires a motivated individual with 2 to 5 years of experience in sales. The role is focused on engaging with customers to understand their needs and provide suitable solutions.**Key Responsibilities:**- **Customer Interaction:** Engage with potential and existing customers through calls and meetings, addressing their inquiries and building strong relationships.- **Sales Presentation:** Prepare and deliver compelling sales presentations that highlight the benefits of our products and services, aiming to convert prospects into clients.- **Sales Targets:** Achieve individual sales targets set by the management by actively pursuing leads and closing sales opportunities.- **Market Research:** Conduct market research to identify new business opportunities and understand competitors, helping to refine sales strategies.- **Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system, ensuring data integrity and aiding in performance analysis.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication skills are crucial for effectively engaging with customers and presenting sales proposals.- **Persuasive Ability:** Strong persuasion and negotiation skills to influence potential clients and close sales.- **Team Player:** Ability to work well within a team environment, collaborating with colleagues to achieve common goals.- **Problem Solving:** Effective problem-solving skills to address customer concerns and provide the best solutions.- **Adaptability:** Willingness to adapt to changing situations and learn about new products and market trends to stay competitive.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 1 - 7 yrs
  • Delhi
Human Resource Inbound Outbound Calling HR Sales Voice Voice Process
Urgent Hiring for Human Resource in Rajendra Place, New Delhijob DescriptionJob Overview: An Hr Professional Manages the Full Employee Lifecycle, Including Talent Acquisition, Onboarding, Performance Management, Compliance, and Employee Relations.profile: Human Resourceeducation Qualification: Minimum Requirements Diplomaexperience: Freshers/ Experiencesalary : Negotiableday Shift : 10-6 Pmworking Days: Monday-saturdayworking Timings: 10 Am-6 Pmperks: Incentive contact: Sidharthterms of Employmentpermanentfull-time (240 Days Including Holiday).this is An Annualized Role So Hours Worked May Vary from Month to Month.the Salary Will Be Paid Monthly.ot (overtime) as per Company Requirements.for Sending Your Application, Send the Below Mentioned Documentsresume10thmark Sheet12thmarksheetdegree/diplomaid Proof/passportWe Do Not Charge Any Fees.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Janakpuri Delhi
Phone Banking Outbound Calling
We are looking for a motivated Tele Caller to join our team in Janakpuri. The ideal candidate will be responsible for making outbound calls to potential customers and providing information about our products and services. This full-time position requires working from the office.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers to introduce them to our products and services, aiming to generate interest and inquiries.- **Gather Customer Information:** Collect and record information provided by customers to update our database and track leads efficiently.- **Provide Product Knowledge:** Clearly explain product features and benefits, helping customers understand how our offerings can meet their needs.- **Handle Customer Inquiries:** Address questions or concerns from customers, ensuring that they receive accurate information in a friendly and professional manner.- **Follow-Up:** Regularly follow up with potential leads to assess their interest and encourage them to make a purchase or schedule an appointment.- **Maintain Records:** Keep detailed records of calls made, customer interactions, and feedback to help improve sales strategies.**Required Skills and Expectations:**The ideal candidate should have good communication skills, both verbal and written, and be able to speak clearly and confidently over the phone. Basic computer knowledge is expected to manage calls and update customer information effectively. A friendly demeanor and ability to build rapport with customers are essential. We welcome candidates with experience, but those without experience are also encouraged to apply, as training will be provided. A positive attitude and eagerness to learn will help you succeed in this role.
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Telecaller Fresher (Female)

Thinkwidevision Financial Consultancy OPC Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Vikas Puri, Delhi. This entry-level position is ideal for candidates with a 10th-grade education and requires no prior experience. The role involves engaging with customers through phone calls to promote our products and services.Key Responsibilities:- **Make Outbound Calls:** Reach out to potential customers to inform them about our offerings, answering any queries they may have.- **Gather Customer Information:** Collect relevant details from customers to build a database for future promotions and follow-ups.- **Follow Up on Leads:** Contact previously interested clients to gauge their interest and convert leads into sales.- **Maintain Call Records:** Accurately log all interactions in the database to track progress and ensure effective communication.- **Provide Excellent Customer Service:** Address customer concerns professionally, ensuring a positive experience with our company.Required Skills and Expectations:The ideal candidate should have strong communication skills and a confident, friendly demeanor. A good understanding of customer needs and the ability to engage with a variety of individuals is essential. Basic computer skills are necessary for recording information. We are specifically looking for female candidates who are eager to learn and work in a team-oriented environment. A positive attitude and the ability to handle rejection with resilience will greatly contribute to success in this role.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Moti Nagar Delhi
Outbound Calls Sales Telesales Cold Calling Sales Process Negotiation Skills Sales Lead Generation
We are looking for a motivated Telesales Representative to join our team in Moti Nagar, Delhi. This role is perfect for fresh graduates who are eager to start a career in sales.As a Telesales Representative, your key responsibilities will include:1. **Making Sales Calls:** You will contact potential customers over the phone to introduce our products and services, aiming to generate interest and close sales.2. **Building Customer Relationships:** Creating a positive experience for customers is crucial. You will listen to their needs and provide tailored solutions to enhance customer satisfaction.3. **Maintaining Records:** Keeping track of sales calls and customer interactions in our database is important for tracking your progress and reporting on results.4. **Meeting Sales Targets:** You will work towards achieving specific sales goals and daily quotas, which will help you grow and advance in your career.To succeed in this role, you should possess excellent communication skills and a friendly, persuasive approach. Being able to listen to customers and understand their needs is essential. Additionally, you must be comfortable working in a fast-paced environment and be able to adapt to various customer responses. We are looking for dedicated and enthusiastic female candidates who are committed to learning and growing within the sales industry. If you are ready to take on this exciting challenge, we encourage you to apply.
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Telecaller Executive (Female)

Prolegion Private Limited

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Vasant Kunj Delhi
Outbound Calling Inbound Calling Voice Process Lead Generation Communication Negotiation Skills Cold Calling Customer Handling Client Management Product Promotion Convincing Power
Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Delhi
Telecommunication Outbound Calling
We are looking for a dedicated Calling Executive to join our team. This role is essential for connecting with customers and providing them with quality service. The position is fully remote, allowing you to work from home.**Key Responsibilities:**- **Make Outgoing Calls:** Initiate calls to potential customers to provide information about our products and services, helping to generate interest and sales.- **Respond to Inquiries:** Answer any questions from customers promptly and clearly, ensuring they have all the necessary information to make informed decisions.- **Maintain Customer Records:** Keep accurate records of customer interactions and feedback, which helps in improving our services and tracking progress.- **Follow-Up Calls:** Conduct follow-up calls with potential leads to check their interest level and offer further assistance, increasing the chances of closing a sale.- **Provide Feedback:** Share insights and suggestions about customer interactions with the team, which can help enhance our calling strategies and improve customer experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of customer service principles is beneficial, though we welcome candidates with 0-2 years of experience. You should be comfortable using a computer and managing calls through calling software. Punctuality and a commitment to meeting targets are essential. Good listening skills will help you understand customer needs better, ensuring they receive the best support. Flexibility to adapt to changing situations and challenges is also important.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Jhilmil Industrial Area Delhi
Microsoft Excel Outbound Calling Convincing Power Tele Marketing Computer Skills Tele Sales Typing Skills Telesales
We are looking for a motivated and enthusiastic Telecaller to join our team in Jhilmil Industrial Area, Delhi. This role is ideal for individuals seeking to kickstart their careers in sales and customer service. As a Telecaller, your main responsibilities will include making outbound calls to potential customers, introducing our products or services, and setting appointments for the sales team. You will also be responsible for maintaining accurate records of calls and customer interactions in our database, ensuring follow-ups are done in a timely manner.To succeed in this role, you should have excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with customers. Basic computer skills are essential, as you will be using software to log your calls and customer information.We expect candidates to be reliable, goal-oriented, and able to work independently and as part of a team. A positive attitude and the ability to handle rejection gracefully will help you thrive in this position. While prior experience is not required, a willingness to learn and adapt will be beneficial. If you are ready to take on a full-time role and gain valuable experience in a dynamic environment, we encourage you to apply for the Telecaller position.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Subhash Nagar Delhi
Outbound Calls Sales Process Tele Marketing Cold Calling Telesales Outbound Calling Outbound Sales Personal Loans
We are based in Subhash nagar - West Delhi. We are looking for Tele callers for our organization for voice-process. It is an outbound calls prosess Banking(Loan).. Candidate should be 12th Pass or pursuing graduationExperience- Fresher or 6 monthsFixed Salary - 12k -15k + huge incentivesFixed day shift4 (Sunday ) paid off in a monthShift timing - 10:am to 6:pmFresher an experience both are required Male/female both can applyWe need average Communication skillsNo MTI issue
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  • 2 - 8 yrs
  • 6.5 Lac/Yr
  • Pitampura Delhi
Cold Calling Outbound Sales Corporate Sales Convincing Power Negotiation Skills
We are looking for a motivated Sales Consultant to join our team in Pitampura. The ideal candidate should have 2 to 8 years of experience in sales and a minimum educational qualification of 12th pass. This full-time role requires working from the office.**Key Responsibilities:**- **Engage with Customers:** Build strong relationships with customers by understanding their needs and providing tailored solutions.- **Product Knowledge:** Maintain expert knowledge of our products and services to effectively address customer inquiries and promote offerings.- **Sales Targets:** Meet or exceed monthly sales targets by actively pursuing new leads and converting them into sales.- **Follow-up:** Regularly follow up with prospects and existing clients to ensure satisfaction and uncover opportunities for additional sales.- **Report Generation:** Prepare and submit sales reports to management, detailing revenue, customer feedback, and market trends.**Required Skills and Expectations:**- Strong communication skills are essential for engaging with customers and effectively conveying information.- Proven sales experience is important, demonstrating a track record of meeting targets and closing deals.- Good interpersonal skills to build rapport with customers and colleagues.- Self-motivated with a positive attitude and initiative to drive sales.- Ability to work well in a team and contribute to a collaborative environment. If you are passionate about sales and enjoy working in a dynamic environment, we would love to hear from you.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 1 - 6 yrs
  • 8.0 Lac/Yr
  • Rani Bagh Delhi
Sales Travel Sales Cold Calling Outbound Sales Senior Sales Executive
Key Responsibilities:Handle inside sales for travel packages through calls and online platformsGenerate and convert leads into sales (B2B & B2C)Actively follow up with potential clients and maintain relationshipsUnderstand customer requirements and suggest suitable travel packagesNegotiate pricing and close deals efficientlyAchieve monthly and quarterly sales targetsMaintain accurate records of customer interactions and salesRequirements:Strong communication and convincing skillsExcellent negotiation and conversational abilitiesExperience in hardcore sales / telecalling / inside salesAbility to handle pressure and meet targetsBasic knowledge of travel industry is a plusFreshers with strong communication skills can also applySkills Required:Communication SkillsNegotiation SkillsLead GenerationCustomer HandlingSales Closing SkillsSiddhant Thakur (HR Executive)NITSA HOLIDAYS
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Telecaller || Freshers & Experienced

Gulf to World Immigration Consultant

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.**Key Responsibilities:**- **Making Calls:** You will call potential and existing customers to discuss products or services and understand their needs.- **Providing Information:** You will inform customers about product features, benefits, and promotions to help them make informed decisions.- **Handling Queries:** You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- **Recording Feedback:** You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- **Meeting Targets:** You will strive to achieve call and sales targets set by the management to support the companys goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- **Listening Skills:** You must actively listen to customers to understand their needs and provide relevant solutions.- **Problem-Solving Abilities:** You should be able to think on your feet and offer solutions to customer issues.- **Time Management:** You need to manage your time efficiently to handle multiple calls and meet deadlines.- **Team Player:** You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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Telecaller Jobs For Freshers - Delhi

Care for Life Charitable Trust

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Kirti Nagar Delhi
Motivating Skill Outbound Calling Inbound Convincing Power Voice Process
We are hired Tele callers in kirti nagar , delhi minimum qualification 10th pass All candidates easy apply for this vacancy fresher and experience both can apply
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • 1 - 3 yrs
  • 4.8 Lac/Yr
  • Delhi
Telecommunication Outbound Calling Convincing Power
We are hiring enthusiastic and confident Telecalling Executives for UniversityTimes . The candidate will be responsible for calling students, explaining educational services, handling inquiries, and generating leads for admissions and counseling.Responsibilities:Call students and parents regarding courses and admissionsExplain university programs and servicesFollow up with interested leadsMaintain call records and update CRMHandle WhatsApp and phone inquiries professionallyCoordinate with the counseling teamRequirements:Good communication skills in Hindi & EnglishBasic computer knowledgeConfident speaking and convincing skillsFreshers and experienced candidates can applyPositive attitude and target-oriented approachJob Details:Job Type: Full-timeLocation: Delhi
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  • 1 - 7 yrs
  • 100.0 Lac/Yr
  • Delhi
Voice Inbound Outbound Calller Tele Sales
URGENT HIRING for Inbound/Outbound/Voice Process in Rajendra Place, New DelhiJOB DESCRIPTIONJob Overview: A voice process executive handles direct verbal communication with customers via telephone to provide support, resolve complaints, or conduct sales.EDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: FRESHERS/ EXPERIENCESALARY : negotiable , good incentivesRoles and ResponsibilityManaging incoming support requests or making outgoing calls for sales, marketing, or follow-ups.Addressing customer queries, troubleshooting problems, and offering solutions to ensure satisfactionMaintaining accurate logs of customer interactions, transactions, and feedback in company systems.Providing accurate details regarding company products, services, and policies.Achieving specific targets WE DO NOT CHARGE ANY FEES.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling
Need telecallers for banking calling
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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