Array ( [0] => outbound [1] => delhi-ncr ) 1600+ Outbound Jobs in Delhi NCR,Outbound Job Vacancies in Delhi NCR
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Outbound Job Vacancies in Delhi NCR

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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Retention Outbound Calling Communication Client Management
Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.
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Hiring Freshers || Telesales Executive

Stafflease Solution Services

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Noida
Outbound Calling Lead Generation Voice Process Convincing Power Interpersonal Skills Cold Calling Negotiation Skills
We are looking for a dedicated Telecaller Executive to join our team in Noida. This role is ideal for individuals looking to kickstart their career in sales and customer service.As a Telecaller Executive, your key responsibilities will include making outbound calls to potential customers, providing information about our products and services, and generating leads. You will also handle customer inquiries, address complaints, and maintain accurate records of calls and customer interactions. Additionally, you will work towards achieving sales targets and contribute to the overall growth of the company.The ideal candidate should possess excellent communication skills to effectively engage with customers and convey information clearly. A friendly and persuasive manner is important for this role, as is the ability to listen to customer needs and respond accordingly. Basic computer skills are required for managing customer data and call logs. We expect applicants to be proactive and self-motivated, with a willingness to learn and adapt in a fast-paced environment. Prior experience is not mandatory, making this position suitable for freshers and those with up to six years of experience. A minimum educational qualification of completed 12th grade is required. You should be comfortable working full time from our office and ready to contribute to a team-oriented environment.
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  • 1 - 5 yrs
  • Noida Sector 132
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Negotiation Skills Convincing Power Basic Computer Skills Sales Tele Sales Communication Skills
We are looking for a dedicated Telecaller Executive to join our team in Noida Sector 132. The ideal candidate should be a female with 1-5 years of experience and have completed their 12th grade. This full-time position requires working in the office and involves communicating with potential clients.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone to explain our products and services, ensuring clarity and a positive experience.2. **Lead Generation**: Identify and qualify potential leads by conducting calls, helping to expand our customer base.3. **Data Management**: Maintain accurate records of calls, customer inquiries, and feedback in our database for future reference.4. **Follow-Ups**: Regularly follow up with potential and existing clients to address queries and gauge interest, fostering strong customer relationships.5. **Meeting Targets**: Work towards achieving daily and monthly targets related to calls and sales conversions, demonstrating a proactive approach.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively convey information. Strong interpersonal skills are essential for building rapport with clients. Candidates should be organized, motivated, and able to work independently. A basic understanding of sales and customer service principles will be beneficial. Proficiency in handling phone systems and basic computer skills, including data entry, is expected. A positive attitude and a willingness to learn are crucial for success in this role.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Telecalling MS-excel Communication Inbound Calls Outbound Calling
We are looking for a dedicated Customer Sales Executive to join our team in Delhi. This full-time position requires a motivated individual with 2 to 5 years of experience in sales. The role is focused on engaging with customers to understand their needs and provide suitable solutions.**Key Responsibilities:**- **Customer Interaction:** Engage with potential and existing customers through calls and meetings, addressing their inquiries and building strong relationships.- **Sales Presentation:** Prepare and deliver compelling sales presentations that highlight the benefits of our products and services, aiming to convert prospects into clients.- **Sales Targets:** Achieve individual sales targets set by the management by actively pursuing leads and closing sales opportunities.- **Market Research:** Conduct market research to identify new business opportunities and understand competitors, helping to refine sales strategies.- **Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system, ensuring data integrity and aiding in performance analysis.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication skills are crucial for effectively engaging with customers and presenting sales proposals.- **Persuasive Ability:** Strong persuasion and negotiation skills to influence potential clients and close sales.- **Team Player:** Ability to work well within a team environment, collaborating with colleagues to achieve common goals.- **Problem Solving:** Effective problem-solving skills to address customer concerns and provide the best solutions.- **Adaptability:** Willingness to adapt to changing situations and learn about new products and market trends to stay competitive.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Outbound Calling Call Quality Convincing Power Lead Generation
We need a female telecaller who can communicate effectively with customers over the phone. Relevant experience-especially in the automobile sector-is preferred, though candidates with other experience will also be considered.
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Outbound Calling Domestic BPO Voice Process Convincing Power Cold Calling
### Job Description (JD) - Tele callerJob Title: Tele callerLocation:C-127,Sector 2 ,NoidaEmployment Type: Full-TimeSalary : Freshers-12000-15000Job SummaryWe are looking for an enthusiastic and customer-focused Telecaller to join our team. The Tele caller will be responsible for making outbound calls, handling inbound inquiries, generating leads, explaining products/services, and maintaining positive customer relationships.Key Responsibilities* Make outbound calls to prospective and existing customers.* Handle inbound customer inquiries professionally.* Explain company products and services to customers.* Generate and qualify leads through telephonic conversations.* Follow up with customers regarding inquiries, payments, or service updates.* Maintain accurate records of customer interactions in the CRM system.* Achieve daily, weekly, and monthly calling and sales targets.* Address customer concerns and escalate issues when required.* Build and maintain strong customer relationships.Required Qualifications* High School Diploma / Bachelor's Degree (preferred).* 0-2 years of experience in tele calling, customer service, tele sales, or a similar role.* Excellent communication and interpersonal skills.* Strong convincing and negotiation abilities.* Basic computer knowledge and familiarity with CRM software.* Ability to work in a target-driven environment.Skills Required* Effective verbal communication* Customer handling skills* Active listening* Sales and persuasion skills* Time management* Problem-solving ability* MS Office and CRM proficiencySalary & Benefits* Competitive salary with performance incentives.* Training and career growth opportunities.* Paid leave and employee benefits as per company policy.
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  • 1 - 7 yrs
  • Delhi
Human Resource Inbound Outbound Calling HR Sales Voice Voice Process
Urgent Hiring for Human Resource in Rajendra Place, New Delhijob DescriptionJob Overview: An Hr Professional Manages the Full Employee Lifecycle, Including Talent Acquisition, Onboarding, Performance Management, Compliance, and Employee Relations.profile: Human Resourceeducation Qualification: Minimum Requirements Diplomaexperience: Freshers/ Experiencesalary : Negotiableday Shift : 10-6 Pmworking Days: Monday-saturdayworking Timings: 10 Am-6 Pmperks: Incentive contact: Sidharthterms of Employmentpermanentfull-time (240 Days Including Holiday).this is An Annualized Role So Hours Worked May Vary from Month to Month.the Salary Will Be Paid Monthly.ot (overtime) as per Company Requirements.for Sending Your Application, Send the Below Mentioned Documentsresume10thmark Sheet12thmarksheetdegree/diplomaid Proof/passportWe Do Not Charge Any Fees.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Janakpuri Delhi
Phone Banking Outbound Calling
We are looking for a motivated Tele Caller to join our team in Janakpuri. The ideal candidate will be responsible for making outbound calls to potential customers and providing information about our products and services. This full-time position requires working from the office.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers to introduce them to our products and services, aiming to generate interest and inquiries.- **Gather Customer Information:** Collect and record information provided by customers to update our database and track leads efficiently.- **Provide Product Knowledge:** Clearly explain product features and benefits, helping customers understand how our offerings can meet their needs.- **Handle Customer Inquiries:** Address questions or concerns from customers, ensuring that they receive accurate information in a friendly and professional manner.- **Follow-Up:** Regularly follow up with potential leads to assess their interest and encourage them to make a purchase or schedule an appointment.- **Maintain Records:** Keep detailed records of calls made, customer interactions, and feedback to help improve sales strategies.**Required Skills and Expectations:**The ideal candidate should have good communication skills, both verbal and written, and be able to speak clearly and confidently over the phone. Basic computer knowledge is expected to manage calls and update customer information effectively. A friendly demeanor and ability to build rapport with customers are essential. We welcome candidates with experience, but those without experience are also encouraged to apply, as training will be provided. A positive attitude and eagerness to learn will help you succeed in this role.
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Tele Caller - Full Time

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- **Manage Customer Queries:** Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- **Maintain Accurate Records:** Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- **Follow Up Leads:** Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- **Achieve Targets:** Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Microsoft Excel Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Non Voice Inbound
We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Outbound Calling Lead Generation
Job Responsibilities:Generate leads for Personal Loan, Contact potential customers and explain loan offerings.Verify basic customer eligibility and requirements.Share qualified and interested leads with the Team Leader (TL).Maintain daily lead generation and follow-up records.Achieve assigned lead generation targets.
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Telecaller Fresher (Female)

Thinkwidevision Financial Consultancy OPC Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Vikas Puri, Delhi. This entry-level position is ideal for candidates with a 10th-grade education and requires no prior experience. The role involves engaging with customers through phone calls to promote our products and services.Key Responsibilities:- **Make Outbound Calls:** Reach out to potential customers to inform them about our offerings, answering any queries they may have.- **Gather Customer Information:** Collect relevant details from customers to build a database for future promotions and follow-ups.- **Follow Up on Leads:** Contact previously interested clients to gauge their interest and convert leads into sales.- **Maintain Call Records:** Accurately log all interactions in the database to track progress and ensure effective communication.- **Provide Excellent Customer Service:** Address customer concerns professionally, ensuring a positive experience with our company.Required Skills and Expectations:The ideal candidate should have strong communication skills and a confident, friendly demeanor. A good understanding of customer needs and the ability to engage with a variety of individuals is essential. Basic computer skills are necessary for recording information. We are specifically looking for female candidates who are eager to learn and work in a team-oriented environment. A positive attitude and the ability to handle rejection with resilience will greatly contribute to success in this role.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Moti Nagar Delhi
Outbound Calls Sales Telesales Cold Calling Sales Process Negotiation Skills Sales Lead Generation
We are looking for a motivated Telesales Representative to join our team in Moti Nagar, Delhi. This role is perfect for fresh graduates who are eager to start a career in sales.As a Telesales Representative, your key responsibilities will include:1. **Making Sales Calls:** You will contact potential customers over the phone to introduce our products and services, aiming to generate interest and close sales.2. **Building Customer Relationships:** Creating a positive experience for customers is crucial. You will listen to their needs and provide tailored solutions to enhance customer satisfaction.3. **Maintaining Records:** Keeping track of sales calls and customer interactions in our database is important for tracking your progress and reporting on results.4. **Meeting Sales Targets:** You will work towards achieving specific sales goals and daily quotas, which will help you grow and advance in your career.To succeed in this role, you should possess excellent communication skills and a friendly, persuasive approach. Being able to listen to customers and understand their needs is essential. Additionally, you must be comfortable working in a fast-paced environment and be able to adapt to various customer responses. We are looking for dedicated and enthusiastic female candidates who are committed to learning and growing within the sales industry. If you are ready to take on this exciting challenge, we encourage you to apply.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Noida Sector 132
Microsoft Excel Marketing Communication Presentation Skills English Computer Skills Typing Skills Telesales Tele Sales Voice Process Negotiation Skills Outbound Sales
As a Telecaller, your primary role will involve reaching out to potential customers and engaging with them effectively to understand their needs and promote our services. This position requires strong communication skills and the ability to maintain a positive relationship with clients over the phone.**Key Responsibilities:**- **Conduct Outbound Calls:** You will make calls to prospective clients to introduce our services, answer inquiries, and generate interest, ensuring a friendly and professional approach.- **Provide Information:** It is essential to clearly explain our products or services to potential customers, addressing any questions they may have to facilitate informed decision-making.- **Record Interactions:** You will maintain accurate records of all interactions with clients in our database, which is necessary for tracking leads and follow-up actions.- **Achieve Targets:** Meeting daily and monthly call and sales targets set by management will be crucial for your performance evaluation, focusing on generating leads and closing sales.- **Gather Feedback:** Solicit feedback from clients regarding our services to improve customer experience and relay this information back to the team.**Required Skills and Expectations:**- You should have a minimum of 1 year and up to 5 years of experience in telecalling or similar roles, demonstrating your ability to engage effectively with customers.- Strong verbal communication skills are necessary, along with a pleasant phone demeanor that fosters positive interactions.- Proficiency in MS Office and basic computer skills will aid in managing client databases and recording information accurately.- Adaptability and resilience in handling rejection and challenges during calls are important traits for success in this role.- A professional appearance and attitude are expected as you will be representing our company during interactions with clients.
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Telecaller Executive (Female)

Prolegion Private Limited

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Vasant Kunj Delhi
Outbound Calling Inbound Calling Voice Process Lead Generation Communication Negotiation Skills Cold Calling Customer Handling Client Management Product Promotion Convincing Power
Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
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Telesales Executive (1-5 Years)

Capital Placement Services

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Telecalling Telesales Executive Field Communicatrion Sales Calling Outbound Calls Sales Call Call Coordinator B2B Sales
PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products.Explain product features, pricing, and technical specifications toclients.Develop new business opportunities and maintain clientrelationships.Follow up on leads and close sales targets.Prepare quotations, invoices, and sales reports.Support online marketplace and B2B sales activities.Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills.Knowledge of MS Excel, email drafting, and online sales platformsis preferred.Strong interpersonal and negotiation skills.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Delhi
Telecommunication Outbound Calling
We are looking for a dedicated Calling Executive to join our team. This role is essential for connecting with customers and providing them with quality service. The position is fully remote, allowing you to work from home.**Key Responsibilities:**- **Make Outgoing Calls:** Initiate calls to potential customers to provide information about our products and services, helping to generate interest and sales.- **Respond to Inquiries:** Answer any questions from customers promptly and clearly, ensuring they have all the necessary information to make informed decisions.- **Maintain Customer Records:** Keep accurate records of customer interactions and feedback, which helps in improving our services and tracking progress.- **Follow-Up Calls:** Conduct follow-up calls with potential leads to check their interest level and offer further assistance, increasing the chances of closing a sale.- **Provide Feedback:** Share insights and suggestions about customer interactions with the team, which can help enhance our calling strategies and improve customer experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of customer service principles is beneficial, though we welcome candidates with 0-2 years of experience. You should be comfortable using a computer and managing calls through calling software. Punctuality and a commitment to meeting targets are essential. Good listening skills will help you understand customer needs better, ensuring they receive the best support. Flexibility to adapt to changing situations and challenges is also important.
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Tele Caller (0-2 Years) (Female)

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
Develop and design engaging graphics for social media, websites, and marketing materials- Edit and produce high-quality videos using Adobe Premiere Pro- Create visually appealing layouts and templates in Canva for various digital platforms- Collaborate with the marketing team to deliver creative assets that meet project goals- Maintain brand consistency across all visuals and assets
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  • 1 - 7 yrs
  • 100.0 Lac/Yr
  • Delhi
Voice Inbound Outbound Calller Tele Sales
URGENT HIRING for Inbound/Outbound/Voice Process in Rajendra Place, New DelhiJOB DESCRIPTIONJob Overview: A voice process executive handles direct verbal communication with customers via telephone to provide support, resolve complaints, or conduct sales.EDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: FRESHERS/ EXPERIENCESALARY : negotiable , good incentivesRoles and ResponsibilityManaging incoming support requests or making outgoing calls for sales, marketing, or follow-ups.Addressing customer queries, troubleshooting problems, and offering solutions to ensure satisfactionMaintaining accurate logs of customer interactions, transactions, and feedback in company systems.Providing accurate details regarding company products, services, and policies.Achieving specific targets WE DO NOT CHARGE ANY FEES.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling
Need telecallers for banking calling
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 18
Proficiency in English Good Communication Skills Outbound Calling Cold Calling
We are looking for a motivated International Sales Executive to join our team in Gurgaon. This entry-level position is ideal for recent graduates eager to begin a dynamic career in international sales.Key Responsibilities:- **Develop Leads:** Identify potential clients through research and outreach. Understanding the target market is crucial.- **Engage with Clients:** Communicate with prospective clients via calls, emails, and meetings. Building relationships is key to gaining trust and securing sales.- **Present Solutions:** Craft tailored presentations that highlight our products and services, demonstrating how they meet client needs.- **Collaborate with Team:** Work closely with other sales team members and departments to ensure smooth operations and customer satisfaction.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon. This role is ideal for fresh graduates or those with limited experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction:** Engage with customers over the phone to provide information about products and services, addressing inquiries and resolving issues effectively.- **Outbound Calls:** Make outbound calls to potential and existing customers, aiming to generate leads and promote sales opportunities while maintaining a friendly and professional tone.- **Record Keeping:** Maintain accurate records of calls and customer interactions in our system, ensuring that all data is up-to-date and readily accessible for follow-ups.- **Feedback Collection:** Gather feedback from customers regarding their experiences and suggestions, reporting these insights to the management team for continuous improvement.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. They should be able to articulate ideas clearly and have a pleasant phone demeanor. Basic computer skills and familiarity with call center processes are beneficial. Successful candidates will display a positive attitude, patience, and a willingness to learn new skills. Ability to work in a team environment and adapt to changing situations is essential. A strong desire to assist customers and contribute to the team
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a dedicated BPO Executive to join our team in Gurgaon. This entry-level position is ideal for individuals with 0 to 2 years of experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction**: Communicate with customers via phone, email, or chat to address their inquiries, resolve issues, and provide information in a friendly and efficient manner.- **Data Entry**: Accurately enter customer information and transaction details into the system to maintain up-to-date records and ensure smooth operations.- **Quality Assurance**: Adhere to company quality standards while handling customer interactions and performing tasks to ensure a high level of service.- **Team Collaboration**: Work closely with team members to achieve departmental goals and contribute to a positive work environment.- **Feedback Handling**: Listen to customer feedback and suggestions, escalating issues when necessary to management for further resolution.Required Skills and Expectations:Must have completed at least the 12th grade of education. Strong communication skills, both verbal and written, are essential. The candidate should be comfortable working with computers and have basic knowledge of software applications. A positive attitude and a willingness to learn are critical. Candidates should be able to manage their time well and work effectively in a team environment. Flexibility in working hours is expected, as shifts may vary.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 2 - 6 yrs
  • 3.5 Lac/Yr
  • Kaushambi Ghaziabad
Outbound Calling Inbound Microsoft Excel Tele Caller
Key Skills Required:Strong communication skills in Hindi & basic English.Experience in healthcare / dental / medical calling preferred.Comfortable handling WhatsApp panel / chat support tools.Riya Mishra 8370014003Patient, polite, and customer-focused approach.Ability to multitask between calls and chat support.______________Preferred Candidate Profile:Female candidate with minimum 2 years of telecalling experience.Prior experience calling patients or doctors will be an added advantage.Should be comfortable with office-based work
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  • 3 - 5 yrs
  • 3.5 Lac/Yr
  • Kaushambi Ghaziabad
Tele Caller Patient Relationship Outbound Inbound Chatbot Panel Communication Skills
Job Title: Telecaller (Female)Experience: Minimum 3 YearsLocation: Sector-14, Kaushambi, GhaziabadGender Preference: Female candidates only________________________________________Job Responsibilities:Make outbound calls to patients and doctors Handle inbound and outbound calls professionally and courteously.Manage and respond to queries on the WhatsApp / Chatbot panel.Follow up with patients for appointments, treatments, and feedback.Coordinate with doctors and internal teams for smooth communication.Maintain accurate records of calls, chats, and follow-ups.Ensure high levels of patient satisfaction and service quality.________________________________________Key Skills Required:Strong communication skills in Hindi & basic English.Experience in healthcare / dental / medical calling preferred.Comfortable handling WhatsApp panel / chat support tools.Patient, polite, and customer-focused approach.Ability to multitask between calls and chat support.________________________________________Preferred Candidate Profile:Female candidate with minimum 3 years of telecalling experience.Prior experience calling patients or doctors will be an added advantage.Should be comfortable with office-based work.Riya Mishra hrcps9@gmail.com8370014003
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Kaushambi Ghaziabad
Patient Relationship CRM Executive Patient Care Coordinator Lead Management Communication Outbound Calls CRM WhatsApp Patient Communication Reporting Review Patient Care Dental
Department: Patient Coordination / CRMEmployment Type: Full-time6 Day WorkingWorking Timing:- 10:00 am - 7:00 pm.Key ResponsibilitiesLead Management & CommunicationContact all incoming patient leads promptly via phone and toll-free line with confident, patient-centric telecalling.Maintain detailed communication notes, patient interests, and next steps.Schedule and execute timely follow-ups for interested or pending leads.Confirm clinic appointments in advance, ensuring high standards of patient service.Outbound Calls & CRM HandlingProfessionally call and update all leads daily on Google Sheets and in Simpladents CRM and Dr Klick software.Guide patients in using the Simpladent CRM Mobile App for improved engagement and convenience.WhatsApp & Patient CommunicationSend follow-up messages, educational resources, confirmations, and reminders via WhatsApp.Sustain professional communication across every patient touchpointReporting & ReviewPrepare and share comprehensive lead summary reports (weekly and monthly), including patient visits, follow-ups, treatment status, insights, and collections.Take part in review meetings, contributing analysis and actionable insights.Ideal Candidate ProfileExceptional telecalling and verbal communication skills, with a patient-friendly and persuasive approach.Previous experience in telecalling, customer communication, or patient coordinationexperience in healthcare or dental clinics is highly valued.Proficiency in CRM software, Google Sheets, and WhatsApp Business tools.Strong follow-up abilities, attention to detail, and drive for service excellence.Riya Mishra 8370014003
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