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Outbound Job Vacancies in Delhi NCR

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Telecaller Fresher (Female)

Thinkwidevision Financial Consultancy OPC Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Vikas Puri, Delhi. This entry-level position is ideal for candidates with a 10th-grade education and requires no prior experience. The role involves engaging with customers through phone calls to promote our products and services.Key Responsibilities:- **Make Outbound Calls:** Reach out to potential customers to inform them about our offerings, answering any queries they may have.- **Gather Customer Information:** Collect relevant details from customers to build a database for future promotions and follow-ups.- **Follow Up on Leads:** Contact previously interested clients to gauge their interest and convert leads into sales.- **Maintain Call Records:** Accurately log all interactions in the database to track progress and ensure effective communication.- **Provide Excellent Customer Service:** Address customer concerns professionally, ensuring a positive experience with our company.Required Skills and Expectations:The ideal candidate should have strong communication skills and a confident, friendly demeanor. A good understanding of customer needs and the ability to engage with a variety of individuals is essential. Basic computer skills are necessary for recording information. We are specifically looking for female candidates who are eager to learn and work in a team-oriented environment. A positive attitude and the ability to handle rejection with resilience will greatly contribute to success in this role.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Outbound Calling Lead Generation
Job Responsibilities:Generate leads for Personal Loan, Contact potential customers and explain loan offerings.Verify basic customer eligibility and requirements.Share qualified and interested leads with the Team Leader (TL).Maintain daily lead generation and follow-up records.Achieve assigned lead generation targets.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Moti Nagar Delhi
Outbound Calls Sales Telesales Cold Calling Sales Process Negotiation Skills Sales Lead Generation
We are looking for a motivated Telesales Representative to join our team in Moti Nagar, Delhi. This role is perfect for fresh graduates who are eager to start a career in sales.As a Telesales Representative, your key responsibilities will include:1. **Making Sales Calls:** You will contact potential customers over the phone to introduce our products and services, aiming to generate interest and close sales.2. **Building Customer Relationships:** Creating a positive experience for customers is crucial. You will listen to their needs and provide tailored solutions to enhance customer satisfaction.3. **Maintaining Records:** Keeping track of sales calls and customer interactions in our database is important for tracking your progress and reporting on results.4. **Meeting Sales Targets:** You will work towards achieving specific sales goals and daily quotas, which will help you grow and advance in your career.To succeed in this role, you should possess excellent communication skills and a friendly, persuasive approach. Being able to listen to customers and understand their needs is essential. Additionally, you must be comfortable working in a fast-paced environment and be able to adapt to various customer responses. We are looking for dedicated and enthusiastic female candidates who are committed to learning and growing within the sales industry. If you are ready to take on this exciting challenge, we encourage you to apply.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Noida Sector 132
Microsoft Excel Marketing Communication Presentation Skills English Computer Skills Typing Skills Telesales Tele Sales Voice Process Negotiation Skills Outbound Sales
As a Telecaller, your primary role will involve reaching out to potential customers and engaging with them effectively to understand their needs and promote our services. This position requires strong communication skills and the ability to maintain a positive relationship with clients over the phone.**Key Responsibilities:**- **Conduct Outbound Calls:** You will make calls to prospective clients to introduce our services, answer inquiries, and generate interest, ensuring a friendly and professional approach.- **Provide Information:** It is essential to clearly explain our products or services to potential customers, addressing any questions they may have to facilitate informed decision-making.- **Record Interactions:** You will maintain accurate records of all interactions with clients in our database, which is necessary for tracking leads and follow-up actions.- **Achieve Targets:** Meeting daily and monthly call and sales targets set by management will be crucial for your performance evaluation, focusing on generating leads and closing sales.- **Gather Feedback:** Solicit feedback from clients regarding our services to improve customer experience and relay this information back to the team.**Required Skills and Expectations:**- You should have a minimum of 1 year and up to 5 years of experience in telecalling or similar roles, demonstrating your ability to engage effectively with customers.- Strong verbal communication skills are necessary, along with a pleasant phone demeanor that fosters positive interactions.- Proficiency in MS Office and basic computer skills will aid in managing client databases and recording information accurately.- Adaptability and resilience in handling rejection and challenges during calls are important traits for success in this role.- A professional appearance and attitude are expected as you will be representing our company during interactions with clients.
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Telecaller Executive (Female)

Prolegion Private Limited

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Vasant Kunj Delhi
Outbound Calling Inbound Calling Voice Process Lead Generation Communication Negotiation Skills Cold Calling Customer Handling Client Management Product Promotion Convincing Power
Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
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Telesales Executive (1-5 Years)

Capital Placement Services

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Telecalling Telesales Executive Field Communicatrion Sales Calling Outbound Calls Sales Call Call Coordinator B2B Sales
PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products.Explain product features, pricing, and technical specifications toclients.Develop new business opportunities and maintain clientrelationships.Follow up on leads and close sales targets.Prepare quotations, invoices, and sales reports.Support online marketplace and B2B sales activities.Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills.Knowledge of MS Excel, email drafting, and online sales platformsis preferred.Strong interpersonal and negotiation skills.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Delhi
Telecommunication Outbound Calling
We are looking for a dedicated Calling Executive to join our team. This role is essential for connecting with customers and providing them with quality service. The position is fully remote, allowing you to work from home.**Key Responsibilities:**- **Make Outgoing Calls:** Initiate calls to potential customers to provide information about our products and services, helping to generate interest and sales.- **Respond to Inquiries:** Answer any questions from customers promptly and clearly, ensuring they have all the necessary information to make informed decisions.- **Maintain Customer Records:** Keep accurate records of customer interactions and feedback, which helps in improving our services and tracking progress.- **Follow-Up Calls:** Conduct follow-up calls with potential leads to check their interest level and offer further assistance, increasing the chances of closing a sale.- **Provide Feedback:** Share insights and suggestions about customer interactions with the team, which can help enhance our calling strategies and improve customer experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of customer service principles is beneficial, though we welcome candidates with 0-2 years of experience. You should be comfortable using a computer and managing calls through calling software. Punctuality and a commitment to meeting targets are essential. Good listening skills will help you understand customer needs better, ensuring they receive the best support. Flexibility to adapt to changing situations and challenges is also important.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Noida
Outbound Calling International BPO Voice Process International Voice Process
We have vacant of 20 International Telecaller Jobs in Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Outbound Calling,International BPO,Voice Process,International Voice Process etc.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Jhilmil Industrial Area Delhi
Microsoft Excel Outbound Calling Convincing Power Tele Marketing Computer Skills Tele Sales Typing Skills Telesales
We are looking for a motivated and enthusiastic Telecaller to join our team in Jhilmil Industrial Area, Delhi. This role is ideal for individuals seeking to kickstart their careers in sales and customer service. As a Telecaller, your main responsibilities will include making outbound calls to potential customers, introducing our products or services, and setting appointments for the sales team. You will also be responsible for maintaining accurate records of calls and customer interactions in our database, ensuring follow-ups are done in a timely manner.To succeed in this role, you should have excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with customers. Basic computer skills are essential, as you will be using software to log your calls and customer information.We expect candidates to be reliable, goal-oriented, and able to work independently and as part of a team. A positive attitude and the ability to handle rejection gracefully will help you thrive in this position. While prior experience is not required, a willingness to learn and adapt will be beneficial. If you are ready to take on a full-time role and gain valuable experience in a dynamic environment, we encourage you to apply for the Telecaller position.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Subhash Nagar Delhi
Outbound Calls Sales Process Tele Marketing Cold Calling Telesales Outbound Calling Outbound Sales Personal Loans
We are based in Subhash nagar - West Delhi. We are looking for Tele callers for our organization for voice-process. It is an outbound calls prosess Banking(Loan).. Candidate should be 12th Pass or pursuing graduationExperience- Fresher or 6 monthsFixed Salary - 12k -15k + huge incentivesFixed day shift4 (Sunday ) paid off in a monthShift timing - 10:am to 6:pmFresher an experience both are required Male/female both can applyWe need average Communication skillsNo MTI issue
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 22
Outbound Calling Voice Process Motivating Skill
Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / Experienced
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Noida Sector 16
Marketing Communication Outbound Calling Marketing KPO Lead Generation Voice Process Domestic BPO Inside Sales Negotiation Skills Cold Calling Convincing Power
Urgent Hiring - Sales Executive (Health Insurance)Company Name: Policy SuggestLocation: Noida, Sector 16 Process: Health Insurance Sales
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a dedicated BPO Executive to join our team in Gurgaon. This entry-level position is ideal for individuals with 0 to 2 years of experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction**: Communicate with customers via phone, email, or chat to address their inquiries, resolve issues, and provide information in a friendly and efficient manner.- **Data Entry**: Accurately enter customer information and transaction details into the system to maintain up-to-date records and ensure smooth operations.- **Quality Assurance**: Adhere to company quality standards while handling customer interactions and performing tasks to ensure a high level of service.- **Team Collaboration**: Work closely with team members to achieve departmental goals and contribute to a positive work environment.- **Feedback Handling**: Listen to customer feedback and suggestions, escalating issues when necessary to management for further resolution.Required Skills and Expectations:Must have completed at least the 12th grade of education. Strong communication skills, both verbal and written, are essential. The candidate should be comfortable working with computers and have basic knowledge of software applications. A positive attitude and a willingness to learn are critical. Candidates should be able to manage their time well and work effectively in a team environment. Flexibility in working hours is expected, as shifts may vary.
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  • 2 - 8 yrs
  • 6.5 Lac/Yr
  • Pitampura Delhi
Cold Calling Outbound Sales Corporate Sales Convincing Power Negotiation Skills
We are looking for a motivated Sales Consultant to join our team in Pitampura. The ideal candidate should have 2 to 8 years of experience in sales and a minimum educational qualification of 12th pass. This full-time role requires working from the office.**Key Responsibilities:**- **Engage with Customers:** Build strong relationships with customers by understanding their needs and providing tailored solutions.- **Product Knowledge:** Maintain expert knowledge of our products and services to effectively address customer inquiries and promote offerings.- **Sales Targets:** Meet or exceed monthly sales targets by actively pursuing new leads and converting them into sales.- **Follow-up:** Regularly follow up with prospects and existing clients to ensure satisfaction and uncover opportunities for additional sales.- **Report Generation:** Prepare and submit sales reports to management, detailing revenue, customer feedback, and market trends.**Required Skills and Expectations:**- Strong communication skills are essential for engaging with customers and effectively conveying information.- Proven sales experience is important, demonstrating a track record of meeting targets and closing deals.- Good interpersonal skills to build rapport with customers and colleagues.- Self-motivated with a positive attitude and initiative to drive sales.- Ability to work well in a team and contribute to a collaborative environment. If you are passionate about sales and enjoy working in a dynamic environment, we would love to hear from you.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 1 - 6 yrs
  • 8.0 Lac/Yr
  • Rani Bagh Delhi
Sales Travel Sales Cold Calling Outbound Sales Senior Sales Executive
Key Responsibilities:Handle inside sales for travel packages through calls and online platformsGenerate and convert leads into sales (B2B & B2C)Actively follow up with potential clients and maintain relationshipsUnderstand customer requirements and suggest suitable travel packagesNegotiate pricing and close deals efficientlyAchieve monthly and quarterly sales targetsMaintain accurate records of customer interactions and salesRequirements:Strong communication and convincing skillsExcellent negotiation and conversational abilitiesExperience in hardcore sales / telecalling / inside salesAbility to handle pressure and meet targetsBasic knowledge of travel industry is a plusFreshers with strong communication skills can also applySkills Required:Communication SkillsNegotiation SkillsLead GenerationCustomer HandlingSales Closing SkillsSiddhant Thakur (HR Executive)NITSA HOLIDAYS
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon
Marketing Online Sales Outbound Calling Marketing Communication
We are seeking a motivated and detail-oriented Telecaller Executive to join our team in Gurgaon. Ideal candidates should be fresh graduates or have up to 3 years of experience and be ready to work in a dynamic environment.Key Responsibilities: - **Conduct Calls**: You will be responsible for making outbound calls to clients, introducing our services, and identifying potential leads. Building a good rapport with clients is essential. - **Follow-Up**: Regularly follow up with prospects and clients to maintain relationships and answer any queries they may have. Effective communication is vital for this task. - **Record Keeping**: Maintain accurate records of calls made, feedback received, and any related information in our database. Organizational skills will be highly valuable. - **Team Collaboration**: Work closely with your team to meet targets and share valuable insights from customer interactions. A team-oriented mindset will enhance our collective performance.Required Skills and Expectations: Candidates must possess excellent verbal communication skills in English and Hindi. The ability to listen actively and respond appropriately is essential. A friendly and confident personality will help in engaging clients effectively. Basic computer proficiency is needed to log calls and manage data efficiently. Being reliable, punctual, and having a positive attitude towards learning is crucial for success in this role.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.**Key Responsibilities:**- **Making Calls:** You will call potential and existing customers to discuss products or services and understand their needs.- **Providing Information:** You will inform customers about product features, benefits, and promotions to help them make informed decisions.- **Handling Queries:** You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- **Recording Feedback:** You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- **Meeting Targets:** You will strive to achieve call and sales targets set by the management to support the companys goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- **Listening Skills:** You must actively listen to customers to understand their needs and provide relevant solutions.- **Problem-Solving Abilities:** You should be able to think on your feet and offer solutions to customer issues.- **Time Management:** You need to manage your time efficiently to handle multiple calls and meet deadlines.- **Team Player:** You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Noida Sector 8
Good Communication Skills Direct Sales Lead Generation Executive Outbound BPO
Outbound calling, lead generation, appointment setting, and client follow-ups for the Australian market.
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  • 1 - 4 yrs
  • Noida Sector 3
Cold Calling Outbound Sales SDR Sales Business Development Sales Lead Generation BDE
Role DescriptionThis is a full-time on-site position for a Presales - Lead Generation professional forthe Logistics domain. Based in Noida, the role involves identifying potential clients,generating leads, and building strong customer relationships. The keyresponsibilities also include consulting with clients, effectively communicatingservice offerings, and assisting in the presales process to drive business growth.
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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Noida Sector 3
Lead Generation Process Handling Outbound Calling CRM B2B Sales B2c Sales Good Communication Skills Pre Sales
We are looking for 10 Pre Sales Executive Posts in Noida Sector 3, with deep knowledge in Sales, Lead Generation, Process Handling, Outbound Calling, CRM, B2B Sales, B2c Sales, Good Communication Skills and Required Educational Qualification is : Higher Secondary
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Sales Process Chat Support Email Support Back End Processing
Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 12
Outbound Calling Voice Process
Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / ExperiencedSalary:
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  • 2 - 6 yrs
  • 3.5 Lac/Yr
  • Kaushambi Ghaziabad
Outbound Calling Inbound Microsoft Excel Tele Caller
Key Skills Required:Strong communication skills in Hindi & basic English.Experience in healthcare / dental / medical calling preferred.Comfortable handling WhatsApp panel / chat support tools.Riya Mishra 8370014003Patient, polite, and customer-focused approach.Ability to multitask between calls and chat support.______________Preferred Candidate Profile:Female candidate with minimum 2 years of telecalling experience.Prior experience calling patients or doctors will be an added advantage.Should be comfortable with office-based work
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  • 3 - 5 yrs
  • 3.5 Lac/Yr
  • Kaushambi Ghaziabad
Tele Caller Patient Relationship Outbound Inbound Chatbot Panel Communication Skills
Job Title: Telecaller (Female)Experience: Minimum 3 YearsLocation: Sector-14, Kaushambi, GhaziabadGender Preference: Female candidates only________________________________________Job Responsibilities:Make outbound calls to patients and doctors Handle inbound and outbound calls professionally and courteously.Manage and respond to queries on the WhatsApp / Chatbot panel.Follow up with patients for appointments, treatments, and feedback.Coordinate with doctors and internal teams for smooth communication.Maintain accurate records of calls, chats, and follow-ups.Ensure high levels of patient satisfaction and service quality.________________________________________Key Skills Required:Strong communication skills in Hindi & basic English.Experience in healthcare / dental / medical calling preferred.Comfortable handling WhatsApp panel / chat support tools.Patient, polite, and customer-focused approach.Ability to multitask between calls and chat support.________________________________________Preferred Candidate Profile:Female candidate with minimum 3 years of telecalling experience.Prior experience calling patients or doctors will be an added advantage.Should be comfortable with office-based work.Riya Mishra hrcps9@gmail.com8370014003
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Kaushambi Ghaziabad
Patient Relationship CRM Executive Patient Care Coordinator Lead Management Communication Outbound Calls CRM WhatsApp Patient Communication Reporting Review Patient Care Dental
Department: Patient Coordination / CRMEmployment Type: Full-time6 Day WorkingWorking Timing:- 10:00 am - 7:00 pm.Key ResponsibilitiesLead Management & CommunicationContact all incoming patient leads promptly via phone and toll-free line with confident, patient-centric telecalling.Maintain detailed communication notes, patient interests, and next steps.Schedule and execute timely follow-ups for interested or pending leads.Confirm clinic appointments in advance, ensuring high standards of patient service.Outbound Calls & CRM HandlingProfessionally call and update all leads daily on Google Sheets and in Simpladents CRM and Dr Klick software.Guide patients in using the Simpladent CRM Mobile App for improved engagement and convenience.WhatsApp & Patient CommunicationSend follow-up messages, educational resources, confirmations, and reminders via WhatsApp.Sustain professional communication across every patient touchpointReporting & ReviewPrepare and share comprehensive lead summary reports (weekly and monthly), including patient visits, follow-ups, treatment status, insights, and collections.Take part in review meetings, contributing analysis and actionable insights.Ideal Candidate ProfileExceptional telecalling and verbal communication skills, with a patient-friendly and persuasive approach.Previous experience in telecalling, customer communication, or patient coordinationexperience in healthcare or dental clinics is highly valued.Proficiency in CRM software, Google Sheets, and WhatsApp Business tools.Strong follow-up abilities, attention to detail, and drive for service excellence.Riya Mishra 8370014003
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 18
Proficiency in English Good Communication Skills Outbound Calling Cold Calling
We are looking for a motivated International Sales Executive to join our team in Gurgaon. This entry-level position is ideal for recent graduates eager to begin a dynamic career in international sales.Key Responsibilities:- **Develop Leads:** Identify potential clients through research and outreach. Understanding the target market is crucial.- **Engage with Clients:** Communicate with prospective clients via calls, emails, and meetings. Building relationships is key to gaining trust and securing sales.- **Present Solutions:** Craft tailored presentations that highlight our products and services, demonstrating how they meet client needs.- **Collaborate with Team:** Work closely with other sales team members and departments to ensure smooth operations and customer satisfaction.
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  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Noida
Outbound Calling International BPO Voice Process International Voice Process
We have vacant of 20 International Telecaller Jobs in Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Outbound Calling,International BPO,Voice Process,International Voice Process etc.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 8
Outbound Calling International BPO International Voice BPO Call Center Customer Care International Voice Process Voice Process Call Center
As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.
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