Job Title: Telecaller Company Name: BCC Infotech Location: 12th Avenue Road, Ponnangipuram, Seetha Nagar, Nungambakkam, Chennai - 600034 Experience: 0 to 1 year Salary:12,000 + 3,000 incentives for freshers14,000 + 3,000 incentives for experienced candidates (Negotiable) Job Summary:We are looking for a highly motivated and results-driven Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound and inbound calls, promoting products/services, addressing inquiries, and maintaining strong customer relationships. This role requires excellent communication skills, a customer-centric approach, and the ability to handle objections professionally. Key Responsibilities: Make outbound calls to potential and existing customers to promote products/services. Handle inbound inquiries and provide necessary information. Follow up on leads and maintain a pipeline of prospective customers. Build and maintain strong customer relationships through effective communication. Achieve daily, weekly, and monthly call and conversion targets. Address customer queries, objections, and concerns in a professional manner. Maintain accurate records of conversations, leads, and follow-ups in the CRM system. Collaborate with sales and marketing teams to enhance customer engagement. Ensure adherence to company policies and compliance regulations. Required Skills & Qualifications: Education: High school,diploma or equivalent (Degree in any field is a plus). Experience: Prior experience in telecalling, customer service, or sales is preferred. Communication: Excellent verbal skills in [mention language(s) required]. Skills: Strong persuasion, negotiation, and problem-solving abilities. Resilience: Ability to handle rejection and remain positive. Tech Skills: Proficiency in using CRM software and MS Office applications. Work Ethic: Ability to work in a fast-paced environment and meet targets