KPO Jobs

Key ResponsibilitiesOutbound Calling & Lead GenerationLead Conversion: Contact potential customers from provided databases/leads to introduce our products, services, or current promotional offers.Appointment Scheduling: Screen interested leads and fix qualified appointments for field sales executives, counselors, or management teams.Follow-up Calls: Maintain consistent phone follow-ups with warm leads, answering queries, sending brochures via WhatsApp/Email, and guiding them through the sales or inquiry funnel.Data Management & ReportingDatabase Maintenance: Accurately update call statuses, customer feedback, and appointment schedules in MS Excel / Google Sheets or CRM software.Target Achievement: Consistently meet or exceed daily calling quotas (e.g., 80-120 calls/day) and monthly lead conversion benchmarks.Feedback Collection: Gather insights on customer preferences and objection patterns, escalating key market feedback to team leads.

Job Description: Demat Account Opening ExecutivenCompany: Arihant Capital Markets Ltd.nResponsibilities:nCall potential clients and explain company products and services.nConvince clients to open Demat and Trading Accounts.nAssist clients with account opening and KYC.nFollow up with leads and achieve sales targets.nSkills: Good communication, convincing skills, and basic computer knowledge.nEligibility: Freshers and experienced candidates can apply, subject to company requirements.

We are looking for a dedicated Telecaller to join our team in Ghaziabad. This full-time role is perfect for individuals looking to start their career in communication and customer service, with opportunities for growth.Key Responsibilities:1. Outbound Calling: Reach out to potential customers and clients to inform them about our products and services, effectively communicating key information.2. Customer Support: Assist customers by providing clear answers to their inquiries and resolving any issues they may encounter.3. Lead Generation: Identify and qualify leads, recording relevant details to aid in the sales process.4. Feedback Collection: Gather opinions and feedback from customers to continually improve our services and offerings.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to articulate messages clearly. A basic understanding of customer service principles is advantageous. We expect candidates to have a positive attitude and be open to learning, especially if new to the field. Additionally, being self-motivated is crucial for working from home, as is the ability to manage time efficiently and maintain a consistent work schedule. A minimum educational qualification of 10th pass is required, and candidates with 0 to 2 years of experience will be considered. Strong listening skills and the ability to empathize with customers will enhance your success in this role.

We are looking for a motivated Tele Caller to join our team in Ahmedabad. The ideal candidate will be a female with a B.Com degree and is eager to start a career in customer service and sales. This position is suitable for individuals with no prior experience, as training will be provided.Key Responsibilities:- Make Outbound Calls: Reach out to potential and existing customers to introduce products and services, ensuring clear communication and engagement.- Handle Customer Inquiries: Respond to customer questions and concerns with patience and clarity, maintaining a professional demeanor throughout the conversation.- Maintain Call Records: Document details of each interaction accurately in our system, ensuring all information is up-to-date for future reference.- Assist in Sales: Encourage customers to purchase products by explaining features and benefits, and guiding them through the buying process.- Follow-Up Calls: Conduct follow-up calls to customers to gather feedback, build relationships, and promote future offers, contributing to customer satisfaction and retention.Required skills and expectations include:- Good Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage with customers.- Active Listening Ability: The candidate must be able to listen carefully to customer needs and respond appropriately.- Basic Computer Knowledge: Proficiency in basic computer operations is required to navigate customer management systems.- Positive Attitude: A friendly and positive demeanor will help build rapport with customers and create a pleasant experience.- Team Player: A willingness to cooperate with colleagues and contribute to team goals is crucial for success in this role.

We are looking for a dedicated and motivated female Telecaller to join our team in Vadodara. This full-time position is ideal for freshers who have completed their 10th grade and are eager to begin their career in a dynamic environment.Key Responsibilities: - Customer Interaction: Engage with potential customers over the phone to understand their needs and promote our services effectively. - Lead Generation: Collect and manage leads from various sources, ensuring accurate and timely follow-up to convert them into clients. - Data Entry: Maintain accurate records of customer interactions and update our database to reflect any changes or follow-ups required. - Feedback Collection: Gather feedback from customers about our services and relay this information to the management team for improvements. - Team Collaboration: Work closely with team members and supervisors to meet daily goals and improve performance.Required Skills and Expectations: Candidates should possess excellent verbal communication skills and have a pleasant phone demeanor to engage customers positively. A strong willingness to learn and adapt to new processes is essential. Familiarity with basic computer functions is preferred but not mandatory. The ideal candidate should be punctual, motivated, and capable of working well in a team environment, contributing to collective goals. A proactive approach to problem-solving and the ability to handle rejection gracefully are important traits for this role.

Job Requirements:The minimum qualification for this role is below 10th and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. change this to 1. Make outbound calls to potential clients and generate interest in company products and services. 2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets. Requirements: * Minimum 6 months of experience in Telecalling / Telesales / Customer Handling * Must be fluent in Tamil and English * Good communication and convincing skills* Ability to handle client queries professionally * Target-oriented and proactive mindset * Basic computer knowledge preferred

We are hiring candidates for a tele caller job in Kolkata with a fixed salary and no target pressure. If you are looking for reliable jobs in kolkata with immediate joining, apply today.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are looking for a dedicated Tele Caller to join our team in Jamshedpur. The ideal candidate will be responsible for connecting with potential customers and providing them with information about our products and services. This position is suitable for females with varying levels of experience, ranging from fresh graduates to those with five years in a similar role.Key Responsibilities:- Making Calls: Reach out to potential customers through phone calls to introduce our services and products, helping to build interest and engagement.- Customer Interaction: Engage effectively with customers to understand their needs, answer inquiries, and provide detailed information about the offerings.- Data Entry: Maintain accurate records of calls made and customers contacted, ensuring that all information is up to date for follow-up purposes.- Feedback Collection: Gather customer feedback during calls to improve services and help the team identify new opportunities or areas for improvement.- Meeting Targets: Work towards achieving daily and monthly calling goals, contributing to the overall success of the sales team.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to convey information clearly and effectively to customers.- Persuasiveness: Ability to influence customers and encourage them to consider our products or services.- Basic Computer Knowledge: Familiarity with using computers for data entry and managing customer records.- Positive Attitude: A friendly and upbeat demeanor is important to create a welcoming atmosphere for customers during calls.- Team Player: Willingness to work collaboratively with colleagues to achieve team objectives and support each other in task completion.

We're Hiring Tele Calling Executive Pune Immediate JoiningAre you an experienced Tele Calling or Customer Support professional looking for your next opportunity?The Skin Doctor Clinic is expanding its team and is looking for enthusiastic, customer-focused professionals who can deliver an exceptional patient experience. Location: Hinjawadi Phase 1, Pune Position: Tele Calling Executive

Call existing and new customers.Explain company products and offers.Generate leads and convert inquiries into sales.Follow up with customers and maintain relationships.Update customer information in Excel/CRM.Coordinate with the sales and delivery team.Achieve daily and monthly calling targets.Handle customer queries professionally.

We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. Making Calls: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. Updating Database: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. Responding to Inquiries: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. Meeting Targets: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.Key Responsibilities:- Assist Customers: Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- Provide Information: Clearly explain services and products to customers, answering any questions they may have.- Resolve Issues: Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions in our system for future reference.- Collaborate with Team: Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.Required Skills and Expectations:- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.