Inbound Calls Job Vacancies in Navi Mumbai

Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.

We are a fast-growing BPO based in Ghansoli, Navi Mumbai, specializing in sales and customer engagement. Our mission is to deliver excellent sales performance while creating a friendly and professional work environment that encourages growth and learning.Key Responsibilities:Make outbound calls to potential customers from the provided databasePitch company products/services and generate interestConvert leads into confirmed salesMaintain accurate records of customer information and sales statusFollow up with prospective clients to ensure closuresMeet daily, weekly, and monthly sales targetsCollaborate with team leaders and managers to improve performanceCandidate Requirements:Must be HSC Pass or a Graduate (any stream)Excellent communication skills in Hindi and basic EnglishConfident, self-motivated, and target-orientedBasic computer knowledge preferredComfortable working in a fast-paced, sales-driven environmentWhat We Offer:Fixed SalaryOn-site job in Ghansoli, Navi MumbaiFriendly team and positive work cultureSales training and professional development

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers.

Swiftcom Tech is hiring customer sales representatives for our US-based voice process. This is a great opportunity for HSC pass / graduates.and experienced professionals looking to build a career in a dynamic, professional, and growth-oriented environment.Shift: 8pm - 5:30am Night US Process* Responsibilities- Handle inbound and outbound calls for the US market- Resolve customer queries efficiently and politely- Maintain high call quality and customer satisfaction* Requirements- Excellent English communication skills (verbal)- Willing to work night shifts (USA time zone)- Customer-first approach and professional behavior* Salary & Incentives- Experienced Candidates Only: 20,000 40,000/month (based on experience)- 2,000 Attendance Bonus for full monthly presence - Exciting Incentives based on performance and call quality* Perks- Fixed Weekend Offs Saturday & Sunday- Professional Work Culture- Career Growth Opportunities * Apply Now: rohit.suryavanshi@getmeconnect.com* Contact HR: 9987019123 (Rohit Suryavanshi)Office Address :- D/1317, SWIFTCOM TECH , RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, MAHAPE, NAVI MUMBAI - 400710

Receptionist Calling to Client for Records, Work as office Assistant

All types of job available Any can apply Salary 25000 to 35000Mumbai Pune Gujarat Jobs available In tele performance

Job DescriptionCompany Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Us?Opportunity to work in a dynamic and growth-oriented environmentStable career in a reputed BPO companyLucrative incentives & career advancement opportunities

Key Responsibilities:-Handle customer queries via call or chat professionally.-Maintain accurate records of interactions and transactions.-Follow communication guidelines and company protocols.Job Description:-Working days-6 days working, rotational week off.-Timings-females 9am-8pm and males 9am-11pmany 9 hour shiftEligiblity:-Average communication skills required.-Open to Male & Female candidates.-Qualification: HSC or Graduate.-Freshers & experienced candidates can apply.Location:Ghansoli,MBP

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

*Proces-Telesales (Opening Saving Accout)**Location: Turbhe Navi-Mumbai.Role: outbound SalesRequirement:- - 6/12 months exp in Banking/NBFC/BPO- Graduate/Undergradute - Good comms required-Salary:- Upto 24k CTC- Incentives:- Upto 7k- Shift:- Rotational

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

BPO Telecalling Customer Care ExecutiveSale ProcessFixed Salary : 15k to 35k in-handQualifications : 12th + GraduationLanguages : English (Should Fluent) Hindi (Manageable)Age : 18 to 35 MaxWorking Time/Hours : Can be Fixed Shifts or Rotational (8 Hrs including 1 Hr Break)Working Days : Monday to Saturday ( Sunday Fixed Off)

Job Overview:We are seeking a dedicated and energetic Customer Relationship Executives to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.Key Responsibilities: Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately. Provide clear and accurate information to customers about products, services, or account details. Resolve customer issues, complaints, and concerns in a timely and efficient manner. Maintain and update customer records in the system, ensuring all information is accurate. Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone. Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction. Identify potential sales opportunities or cross-sell additional products/services where appropriate. Maintain a high level of product knowledge to address customer questions and concerns. Collaborate with team members and supervisors to resolve complex issues or improve processes. Ensure compliance with company policies, procedures, and regulatory requirements.

We are looking for candidates for Telecaller with minimum O years of experience. Candidates who have prior experience in Full Time jobs can apply. The Telecalling Voice Process job requires Call Center Executive, Call Centre, Customer Calling, Customer Care, Telemarketing Executive in skills.Job Requirements- High school diploma or relevant educationPrior experience as a Telecaller or similar.Excellent customer service skillsGood knowledge of relevant computer programs and telephone systems

We are hiring Telecaller. Must have good communication Skill

Looking for people who are experienced candidates from International BPO Background for CSR Role.This vacancy is general and open those who are able to work at night shift.Excellent communication and interpersonal skillsHSC is Mandatory

HSC is Mandatory Min 6 Month of Experience in International BPO Strong understanding of Sales Process Ability to work at Night Shifts Excellent Communication And Interpersonal Skills

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

We are looking for dynamic and enthusiastic individuals for the role of BPO Executive / Telecaller. The candidate will be responsible for handling inbound and/or outbound calls, resolving customer queries, promoting products/services, and maintaining high customer satisfaction levels.