Inbound Calls Job Vacancies in Pune

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.

We require someone to sit at the reception and handle all the calls , clients who come in , bank statements and payments handling

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

We are looking for a motivated and persuasive Telecaller to join our team. The ideal candidate will handle a high volume of outbound/inbound calls, engage with customers to promote our products/services, and generate sales leads.

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do: Make outbound and take inbound calls for international clients Work on telemarketing, lead generation, appointment setting, and surveys Provide customer support via phone, email, and chat Meet targets while working independently from homeWho Can Apply: Minimum 3 years of experience in an international call center or BPO Fluent English with strong communication skills Candidates below 40 years of age preferred Must have your own laptop and broadband connection Open to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits: Fixed monthly salary between 20,000 to 70,000 based on experience Extra incentives based on performance and results Work from home with a Monday to Friday schedule Weekends off for better work-life balance Supportive work environment and career growth opportunitiesApply Now:Call or WhatsApp: 8511539085 / 9558493605Email your resume: hr@votiko.com

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Key responsibilities include initiating calls to potential customers, delivering sales pitches, handling orders, providing customer service, and achieving sales targets. Effective Telesales Executives possess strong communication, persuasion, and customer service skills.

Votiko Solutions: A Symphony of Success in Every Call!Embark on an exciting career odyssey with Votiko Ventures Private Limited, where we are on the lookout for passionate individuals to join us as Call Center Executives in our thriving international BPO.Position: Call Center ExecutivesCompany: Votiko Ventures Private LimitedType: International BPO (Your Office, Your Rules)Your Journey of Excellence:1. Ignite telemarketing brilliance: lead generation, appointment setting, surveys, and verification.2. Command the stage with inbound and outbound calls, curating personalized experiences for both B2B and B2C clients.3. Craft memorable customer connections through calls, emails, and live chat.4. Propel yourself beyond targets, showcasing independent prowess and resilience.Your Path to Success: 1. Illuminate your career with at least 3 years of experience in the dynamic international call center industry. 2. Master the language of success: fluency in English, complemented by exceptional communication abilities. 3. Age is merely a figure seize opportunities for those under 40 years. 4. Demonstrated achievements in telemarketing and customer service. 5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience. Why Choose Votiko Ventures? The Benefits Await: - Attractive compensation: 20,000 to 70,000 per month plus performance-based incentives. - Enjoy the flexibility of working from any location you choose. - Engage in a culture that promotes satisfaction, personal growth, and happiness.Slogan: Votiko Ventures - Where Every Call Composes Your Success Symphony!Ready to Contribute to the Symphony? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a symphony where each call contributes to the melody of your success, and every interaction is a note in your harmonious career. Join Votiko Ventures, where the journey is a celebration of triumphs!

We are seeking a results-driven and customer-focused Energy Sales Consultant to join our Australian Energy Sales team. As an Energy Sales Consultant, you will be responsible for handling inbound customer inquiries and making outbound sales calls to new and existing customers in the Australian energy market.

Tele caller Sales Executive is responsible for reaching out to prospective and existing customers via phone calls to sell products, promote services, and enhance customer relationships. This role requires excellent communication skills, a persuasive demeanor, and the ability to work in a fast-paced environment to meet sales targets.

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

Office Location : HSR Layout, 7th Sector, Bengaluru.Office Timing : 10:00 am to 7:00 pm.Working Days : Wednesday to Monday (Tuesday Off).Language Known: Hindi, English.Main Responsibilities Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Enter and update customer information in the database. Has the ability to deal with CRM systems. Handle grievances to preserve the companys reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful informationRequired Skills & Experience 0-1 years of work experience preferably in telesales Proven experience as telesales representative or other sales/customer service role. Proven track record of successfully meeting sales quota preferably over the phone Ability to learn about products and services and describe/explain them to prospects. Fluency in English and Hindi. Local language is an added benefit. Excellent communication and interpersonal skills. Outstanding negotiation skills with the ability to resolve issues and address complaints

Age limit:- 18 to 30 years

Responsibilities:Handle inbound and outbound customer calls and emails.Process customer orders accurately and efficiently.Provide information to customers regarding product availability, pricing, and delivery.Resolve customer inquiries and complaints in a timely and professional manner.Maintain accurate records of customer interactionsQualifications:High school diploma or equivalent.2+ years of experience in customer service or a related field.Excellent communication and interpersonal skills.Strong attention to detail and accuracy.Proficiency in using customer service software and Microsoft Office Suite.Experience in the agriculture industry is a plus.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Be a part of a dynamic and growing company.

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for engaging with potential and existing customers, providing information about our products and services, and assisting with inquiries and concerns. The role requires excellent communication skills, a persuasive attitude, and a commitment to customer satisfaction.

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career Path! Work From Home - Embracing Opportunities Across IndiaAbout Us: Join Votiko Solutions, a leading player in the BPO sector, celebrated for its outstanding call center services. Our dedication goes beyond superior customer interaction; we are committed to fostering personal development. Become part of our vibrant team, where your talents are acknowledged and your journey to success is intertwined with our shared vision.Job Overview: As a Call Center Executive, you will be essential in providing top-notch service. From your home office, you will engage in telemarketing, handle a variety of inbound and outbound calls, and deliver exceptional customer support. Votiko offers a supportive environment where your career goals can thrive without limits.Job Responsibilities:1. Lead telemarketing initiatives, including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide outstanding customer support through multiple channels, such as phone, email, and live chat.4. Proactively work to surpass established performance benchmarks.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of English with excellent communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Must have a personal laptop and a reliable broadband connection for effective remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, based on experience. Attractive incentives linked to performance achievements. Flexibility to work from home.Are you ready to advance your career as a Call Center Executive in a top-tier call center? Take the leap!Contact Us: Call us at 8511539085

Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Professional Journey! Work From Home - Seizing Opportunities Across the CountryAbout Us: Embark on an extraordinary expedition with Votiko Solutions, a distinguished leader in the BPO industry, celebrated as the premier call center. Beyond delivering exceptional customer engagement, our mission is to cultivate individual growth. Join our vibrant team, where your expertise isn't just acknowledged but applauded, and your path to success intertwines with our collective story.Job Overview: As a Call Center Executive, you play a pivotal role in delivering impeccable service. From the comfort of your home, engage in telemarketing, oversee a diverse range of inbound and outbound calls, and provide stellar customer support. Votiko offers a nurturing environment where your professional aspirations find boundless opportunities to flourish.Job Responsibilities:1. Lead telemarketing activities encompassing lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls catering to both B2B and B2C clients.3. Deliver outstanding customer support through various channels, including calls, emails, and live chat.4. Independently strive to exceed predefined performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with outstanding communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Own a laptop and possess a broadband connection for seamless remote work.Benefits: Competitive salary: 20,000 to 40,000, contingent on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Cente

Votiko Solutions Private Limited - Transforming Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career! Work From Home - Seizing Opportunities NationwideAbout Us: Welcome to Votiko Solutions, a trailblazer in the BPO industry, recognized as the best call center. We redefine customer engagement through innovation, inclusivity, and a commitment to individual growth. At Votiko, your journey to success is our mission. Join us in a dynamic team where every voice matters, and every success is celebrated.Job Overview: As a Call Center Executive, you are at the forefront of delivering exceptional service. From the comfort of your home, engage in telemarketing, manage inbound and outbound calls, and provide outstanding customer support. At Votiko, we offer a collaborative environment where your career aspirations find boundless opportunities to thrive.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Transform Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a vital part of our journey towards excellence.Contact Us: Call us at 8511539085 ,8980851139 9558493605

Join our team at Votiko Solutions Private Limited as a Call Center Executive for our international BPO division. We are looking for professionals with a passion for customer service, strong communication skills, and the ability to excel in a remote work environment. If you meet these criteria, we want to hear from you! In this role, you will be responsible for conducting telemarketing activities, handling inbound and outbound calls for a variety of clients, providing top-notch customer support, and working independently to achieve performance goals. Don't miss this exciting opportunity to join a reputable BPO company and grow your career in the industry. Job Requirements:1. At least 3 years of experience in an international call center setting.2. Fluent in English with exceptional communication skills.3. Age below 40 years.4. Demonstrated success in telemarketing and customer support.5. Own a laptop and broadband connection for remote work.Benefits:- Competitive salary of 20,000 to 70,000 INR, dependent on experience.- Attractive incentives based on performance.- Opportunity to work from home for added convenience.Salary: 20,000 to 70,000 per month, with additional incentives linked to campaign success.Working Days: Monday to Friday, with weekends off. Join Votiko Solutions Private Limited for the best work culture, employee satisfaction, and opportunities for career growth. To apply, contact us at 8511539085 or email your resume to hr@votiko.com. Become a part of a team that values excellence, innovation, and career progression!