Inbound Calls Job Vacancies in Thane

# Relationship AssociateCompany: Rainbow Group of CompaniesLocation: Thane, MaharashtraDepartment: Admissions / Front OfficeExperience: 1-3 Years preferredWorking Days: Monday to SaturdayWorking Hours: 9:00 AM to 6:00 PMReporting To: Chief Administrator / Branch Head### About the RoleWe are looking for a Relationship Associate who will be responsible for interacting with parents and prospective students, handling admission enquiries, conducting school/branch visits, and supporting the admissions team in achieving enrolment targets.The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and a strong ability to build relationships with parents and prospective families.### Key Responsibilities* Handle inbound and outbound calls related to admission enquiries.* Respond to parents' queries regarding admissions, courses, fees, curriculum, facilities, and school policies.* Follow up with prospective parents through calls, WhatsApp, email, and other communication channels.* Schedule and coordinate school/branch visits and campus tours.* Welcome and assist parents and visitors during their school/branch visits.* Explain the school's curriculum, facilities, activities, admission process, and other relevant information.* Build and maintain strong relationships with prospective and existing parents.* Follow up with leads regularly and convert enquiries into admissions/enrolments.* Maintain accurate records of enquiries, follow-ups, visits, and admission status.* Update the admission tracker / CRM on a regular basis.* Coordinate with Branch Heads, teachers, and the admissions team to ensure a smooth admission process.* Assist parents with documentation and admission formalities.* Participate in open houses, admission drives, promotional activities, and school events.* Achieve individual and team admission and conversion targets.* Provide regular updates and reports to the reporting manager.* Support branch administration and other responsibilities as assigned.### Candidate Requirements* Bachelor's degree in any discipline.* 1-3 years of experience in admissions, counselling, sales, customer relationship management, front office, or a similar role.* Experience in schools, preschools, education, or the service industry will be an advantage.* Excellent verbal and written communication skills.* Good interpersonal and relationship-building skills.* Pleasant, confident, and professional personality.* Strong convincing, counselling, and negotiation abilities.* Good follow-up skills and target-oriented approach.* Comfortable interacting with parents and handling multiple enquiries.* Basic knowledge of MS Excel / Google Sheets / CRM systems.* Candidates residing in or around Thane will be preferred.### Key SkillsParent Relationship Management Admissions Counselling Lead Conversion Telecalling Follow-up Customer Service Sales Communication Skills CRM MS Excel Admission Coordination### Performance Indicators* Number of admission enquiries handled* Follow-up effectiveness* School/branch visits generated* Lead-to-admission conversion* Achievement of admission targets* Parent satisfaction and relationship management* Accuracy of CRM/admission tracker updates### What We Offer* Opportunity to work with a growing education organization.* Professional and supportive working environment.* Exposure to admissions, parent relationship management, and education operations.* Growth opportunities based on performance.

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

Should have good communication in Hindi/English

We are looking for a Telecaller to join our team and support our business by making outbound calls to potential customers, providing them with information about our products or services, and helping to generate sales or leads.Key Responsibilities:1. Outbound Calls: Make calls to potential customers or leads to promote and sell products or services.2. Customer Interaction: Address customer inquiries, provide relevant information, and explain features or benefits of products/services.3. Lead Generation: Identify potential leads, qualify them, and ensure proper follow-up.4. Data Entry: Record customer interactions, update CRM systems with details, and track the progress of leads or sales.5. Sales Goals: Meet or exceed daily/weekly/monthly targets for calls made, appointments scheduled, or sales closed.6. Follow-ups: Conduct follow-up calls to ensure customer satisfaction and resolve any issues.7. Upselling: Cross-sell or up-sell additional products or services to customers.8. Maintain Records: Keep accurate records of customer conversations and sales activity.Skills and Qualifications:* Communication Skills: Excellent verbal and written communication abilities in the relevant language(s).* Customer Service Orientation: Ability to engage with customers and understand their needs.* Sales Skills: Experience in selling, persuasive abilities, and goal-oriented approach.* Tech-Savvy: Basic computer knowledge, proficiency with CRM tools and data entry systems.* Problem-Solving: Ability to handle customer objections and find solutions that meet their needs.* Multitasking: Ability to handle multiple calls or queries while maintaining a professional attitude.* Attention to Detail: Accurately record customer data and track progress.Experience: Previous experience in telecalling, sales, or customer service is preferred .

Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.

Handles Front Desk, Greets Students and Parents, Manages Walk-in Inquiries, and Provides Course Information. Attends Calls, Maintains Follow-ups, and Supports Admission Counselling. Keeps Records, Schedules Appointments, and Assists with Basic Administration. Requires Good Communication Skills, Polite Behaviour, and Computer Knowledge to Ensure Smooth Daily Operations in the Education Institute.

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

What were looking for: Strong communication & persuasion skills Interest or experience in real estate sales/lead generation

Shaadi.com is seeking enthusiastic Product Advisors for its High-Value Matchmaking team. The role involves handling inbound/outbound calls, understanding client requirements, and providing suitable matchmaking solutions.

Eligibility CriteriaGender: Male & FemaleEducation: Minimum 12th Pass / GraduateLanguage Requirement (Any One):TamilBengaliPunjabiGujaratiHindiKannadaExperience:Freshers WelcomeExperienced Candidates Preferred (Minimum 1 Year in Telesales or Collections) Interview DetailsMode: Face-to-FaceTimings: 11:00 AM 05:00 PMIncentives: Performance-Based IncentivesAdditional Perks: Pick & Drop facility from Thane Station

Job descriptionJob type:- tele callingJob timing :- 9am to 6pmSunday fixed offSkills :-Good communication skills in Hindi and basic English.Confident and persuasive personality.Qualification:- 10th pass / Graduate.Experience:- experience in telecalling or salesFresher can also applySalary: Fixed + Attractive Incentives.Performance BonusesPositive Work EnvironmentCONTACT US :- 9987388037

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

BPO Telecalling Customer Care ExecutiveSale ProcessFixed Salary : 15k to 35k in-handQualifications : 12th + GraduationLanguages : English (Should Fluent) Hindi (Manageable)Age : 18 to 35 MaxWorking Time/Hours : Can be Fixed Shifts or Rotational (8 Hrs including 1 Hr Break)Working Days : Monday to Saturday ( Sunday Fixed Off)

Urgently We are Looking for a Tele Sales Executive.Role:- Tele Sales ExecutiveExperience - Fresher & Exp both can applyLocation :- ThaneCommunication - Hindi / EnglishShift Timing - 9.30am to 6.30pmIf you are Interested Share me Your Updated Resumesejal@sakashgroup.inSejal - HR Sakash Resources Management

We are hiring Telecaller. Must have good communication Skill

Require Fresher with average English or hindi Marathi

Promoting products and services to the clientsHandling and Solving Queries Maintaining Data and records in the system.Contact - Komal BhatiaMobile- 9890251168

Comfortable with calling in BPO

We are seeking dynamic and experienced female professionals to join our team as Virtual Relationship Managers (VRM) at Aditya Birla. The ideal candidate will have a strong background in the BFSI sector, excellent communication skills, and a deep understanding of investment and insurance products.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894