- overseeing the daily operations of the restaurant: the restaurant manager is responsible for ensuring that all aspects of the restaurant's operations run smoothly, from food preparation to customer service.
- managing staff: the restaurant manager will be in charge of hiring, training, and scheduling staff members to ensure that the restaurant is adequately staffed at all times.
- ensuring customer satisfaction: the restaurant manager must strive to provide excellent customer service by addressing any customer concerns or complaints in a timely and professional manner.
- monitoring inventory and ordering supplies: the restaurant manager is responsible for keeping track of inventory levels and ordering supplies as needed to ensure that the restaurant operates efficiently.
- implementing health and safety protocols: it is the restaurant manager's duty to ensure that all health and safety protocols are strictly followed to maintain a clean and safe dining environment for both customers and staff.
required skills and expectations:
- strong communication and interpersonal skills to effectively interact with customers and staff.
- excellent organizational abilities to manage staff, inventory, and daily operations efficiently.
- prior experience in the hotel or restaurant industry to understand the nuances of running a successful restaurant.
- ability to handle high-pressure situations and resolve conflicts calmly and efficiently.
- willingness to work flexible hours, including evenings, weekends, and holidays, to ensure the smooth functioning of the restaurant.