- Overseeing the daily operations of the restaurant: The restaurant manager is responsible for ensuring that all aspects of the restaurant's operations run smoothly, from food preparation to customer service.
- Managing staff: The restaurant manager will be in charge of hiring, training, and scheduling staff members to ensure that the restaurant is adequately staffed at all times.
- Ensuring customer satisfaction: The restaurant manager must strive to provide excellent customer service by addressing any customer concerns or complaints in a timely and professional manner.
- Monitoring inventory and ordering supplies: The restaurant manager is responsible for keeping track of inventory levels and ordering supplies as needed to ensure that the restaurant operates efficiently.
- Implementing health and safety protocols: It is the restaurant manager's duty to ensure that all health and safety protocols are strictly followed to maintain a clean and safe dining environment for both customers and staff.
Required Skills and Expectations:
- Strong communication and interpersonal skills to effectively interact with customers and staff.
- Excellent organizational abilities to manage staff, inventory, and daily operations efficiently.
- Prior experience in the hotel or restaurant industry to understand the nuances of running a successful restaurant.
- Ability to handle high-pressure situations and resolve conflicts calmly and efficiently.
- Willingness to work flexible hours, including evenings, weekends, and holidays, to ensure the smooth functioning of the restaurant.