Fresher hiring for Air Ticketing Agent

As an Air Ticketing Agent in Kolkata, you will play a crucial role in assisting customers with their travel needs. You will be responsible for ticket bookings, handling customer inquiries, and providing excellent service to ensure a smooth travel experience.

**Key Responsibilities:**

- **Manage Ticket Reservations:** Process customer requests for flight bookings and cancellations, ensuring accuracy in ticket details.

- **Assist Customers:** Provide guidance to travelers concerning flight options, itineraries, and travel policies to help them make informed decisions.

- **Handle Payments:** Manage financial transactions related to ticket purchases, ensuring all payments are secure and properly recorded.

- **Coordinate with Airlines:** Communicate with airline representatives for any booking issues or requests, ensuring timely resolutions for customers.

- **Maintain Records:** Keep accurate records of bookings and customer interactions in the system, which helps in tracking inquiries and resolving complaints.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and airlines effectively.

- **Customer Service Orientation:** A friendly and helpful attitude is important to provide excellent service and address customer concerns.

- **Attention to Detail:** Being meticulous in your work will help you reduce errors in bookings and ensure customer satisfaction.

- **Basic Computer Skills:** Familiarity with ticketing software and basic computer operations is required to process bookings and handle inquiries.

- **Problem-Solving Abilities:** Good analytical skills will help you resolve issues and address customer complaints in a timely manner.

Applicants should be recent school graduates (10th pass) and have a proactive approach to learning and adapting in a fast-paced work environment.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata