Openings For Passenger Service Agent || Freshers & Experienced

As a Passenger Service Executive in Kolkata, you will be responsible for providing excellent customer service and support to passengers at the airport. Your primary goal will be to ensure a smooth travel experience for all guests.

Key Responsibilities:

1. Customer Assistance: Greet and assist passengers at check-in counters and boarding gates, addressing inquiries and resolving issues promptly.

2. Check-in Operations: Handle the check-in process efficiently, ensuring that all passenger details are recorded accurately and boarding passes are issued without delays.

3. Baggage Handling: Manage and assist with baggage inquiries and issues, providing information on lost luggage and guiding passengers on how to file a report.

4. Information Desk: Provide passengers with flight information, gate changes, and other travel-related queries to help them navigate the airport easily.

5. Collaboration: Work closely with other airport staff and teams to ensure seamless operations and high-quality service for travelers.

Required Skills and Expectations:

You should have a friendly demeanor and strong communication skills to interact effectively with diverse passengers. A basic understanding of customer service principles is essential, along with the ability to work under pressure in a fast-paced environment. Attention to detail is critical, as accurate information is vital for a smooth travel experience. Ideal candidates are punctual, reliable, and display a positive attitude while working in a team-oriented setting.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Passenger Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata