Interview For Air Ticketing Agent || 10th Pass - Freshers

Fly Careers

0 - 1 Years
43 Openings
2.8 - 6.0 Lac/Yr
Posted 42 days ago
Face-to-Face interview
Kolkata

Key Skills

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM

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Job Description

As an Air Ticketing Associate, you will play a crucial role in assisting customers with their air travel needs. This position requires attention to detail and a customer-oriented approach, ensuring that travelers have a smooth booking experience.

**Key Responsibilities:**

- **Booking Air Tickets:** You will be responsible for helping customers find and book flights that suit their needs, including providing information about flight options and prices.

- **Customer Service:** Engaging with customers to address their inquiries and resolve any issues related to flight bookings, changes, or cancellations, ensuring they receive top-quality service.

- **Record Keeping:** Maintaining accurate records of ticket bookings and customer interactions to facilitate future reference and ensure compliance with company policies.

- **Payment Processing:** Helping customers process payments for their bookings, ensuring all financial transactions are handled securely and effectively.

- **Travel Regulations:** Staying updated on airline policies, fare structures, and travel regulations to provide customers with the most accurate information and assist with their travel plans.

**Required Skills and Expectations:**

Candidates should have a minimum education of 10th grade. Previous experience in ticketing or customer service is beneficial but not mandatory. Strong communication skills, both verbal and written, are essential for interacting with clients and team members effectively. Attention to detail and problem-solving skills are important to accurately handle bookings and resolve conflicts. A positive attitude and a willingness to learn about the travel industry will help you succeed in this role.