Hospitality Jobs

We are seeking an enthusiastic Air Hostess to join our team in Kolkata. The ideal candidate will ensure passenger safety and comfort during flights while providing excellent customer service.Key Responsibilities:1. Passenger Assistance: Greet passengers as they board and assist them with their luggage to ensure a smooth boarding process.2. Safety Checks: Conduct pre-flight safety checks, demonstrating safety equipment and protocols to passengers, ensuring their understanding of safety procedures.3. In-Flight Service: Serve meals and beverages to passengers and attend to their needs throughout the flight, ensuring a pleasant experience.4. Emergency Response: Be trained to handle emergencies and medical situations, providing first aid when necessary and following emergency procedures.5. Communication: Maintain clear communication with the flight crew and passengers, providing essential information about the flight and addressing passenger inquiries.Required Skills and Expectations:Candidates must have a minimum of a 10th-grade education. We welcome those with 0 to 1 year of experience. Strong communication skills, a friendly demeanor, and the ability to work well under pressure are essential. Candidates should possess problem-solving skills and a commitment to customer satisfaction, helping to create a comfortable and safe environment for all passengers. A willingness to work flexible hours, including weekends and holidays, is also required.

Urgent hiring for the candidate to the post of steward cum kitchen helper in banquets operation and Hospitality industry.Company provides accommodation in staff shareing for candidates who Coming from other city or state.

We are seeking a dedicated Hospitality Trainer to develop and guide our team in creating exceptional guest experiences in Dimapur, India. This position requires a graduate with 2 to 8 years of relevant experience in the hospitality industry.In this role, you will be responsible for designing and implementing training programs. You will assess the training needs of staff and create tailored training modules to enhance their skills. Conducting engaging training sessions on customer service, communication, and hospitality standards will be core to your duties. Additionally, you will evaluate the effectiveness of these sessions through feedback and performance metrics, ensuring continuous improvement.As a Hospitality Trainer, you will also mentor and coach individual team members, providing one-on-one support to maximize their potential. Collaborating with management, you will ensure that training aligns with company goals and industry trends.The ideal candidate will have strong communication skills and a passion for teaching. You should possess a deep understanding of hospitality principles and a track record of fostering positive guest experiences. Patience and adaptability are essential, as you will work with diverse personalities and skill levels. The ability to assess individual learning styles and adjust your approach accordingly is crucial. Enthusiasm for the hospitality industry and a commitment to continuous learning will help you excel in this role.

Researching new wholesale food suppliers and negotiating pricesCalculating future needs in kitchenware and equipment and placing orders, as neededManaging and storing vendors

CONSULTANT REQUIREMENTJob Summary:We're seeking a highly motivated and experienced Travel Consultant to join our dynamicteam. As a Travel Consultant, you will be responsible for designing and booking customizedtravel itineraries for our clients. If you have a passion for travel, excellent communicationskills, and a keen eye for detail, we want to hear from you!Responsibilities:- Consult with clients to understand their travel preferences and requirements- Research and recommend destinations, accommodations, and activities- Create personalized travel itineraries and make bookings- Provide exceptional customer service and support- Stay up-to-date with industry trends and developmentsRequirements:- 2+ years of experience in the travel industry- Strong knowledge of destinations, airlines, and travel suppliers- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment and meet sales targets- Proficiency in computer systems and software (e.g. GDS, CRM)What We Offer:- Competitive salary and Incentive structure- Ongoing training and professional development- Opportunity to work with a dynamic and supportive team- Access to industry-leading technology and systems- Generous travel perks and discountsHow to Apply:If you're passionate about travel and delivering exceptional customer experiences, pleasesubmit your resume and a cover letter outlining your experience and qualifications.Contact Information:Team Holiday Caf

As a Front Office Coordinator, you will play a crucial role in ensuring a seamless guest experience and the efficient operation of the front office team. This position requires a proactive and organized individual ready to handle various responsibilities in a dynamic environment.Key Responsibilities:- Guest Reception: Greet and welcome guests warmly, ensuring they feel valued and attended to upon arrival.- Check-In and Check-Out Procedures: Manage the guest check-in and check-out processes efficiently, ensuring accuracy and prompt service.- Room Allocation: Coordinate room assignments based on guest preferences and availability, maximizing occupancy and guest satisfaction.- Communication: Serve as a point of contact between various departments to guarantee that guest requests and inquiries are handled swiftly.- Administrative Support: Maintain accurate records of reservations, guest information, and financial transactions to ensure smooth operations.- Issue Resolution: Address and resolve any guest complaints or issues in a professional manner, working towards maintaining high standards of service.Required Skills and Expectations:The ideal candidate should have 1 to 3 years of experience in a similar role, preferably in the hospitality sector. A degree in B.A, B.B.A, or a Bachelor of Hotel Management is essential. Strong communication and interpersonal skills are crucial for interacting with guests and team members. Organizational skills and attention to detail will help in managing tasks efficiently. The candidate should be confident, proactive, and capable of working in a fast-paced environment. Flexibility to work full-time at the office is required, with a focus on creating an enjoyable experience for all guests.

We are looking for dedicated Hotel Staff to join our team in Dhanbad. The ideal candidate will have 1 to 2 years of experience in the hospitality industry and must have completed at least the 10th grade. This full-time position requires male applicants and is based in the office.Key Responsibilities:- Customer Service: Provide excellent service to guests, greeting them warmly and addressing their inquiries to ensure a positive experience.- Room Preparation: Assist in cleaning and preparing guest rooms, ensuring that all areas meet the hotels cleanliness standards.- Front Desk Support: Help with check-in and check-out processes, managing reservations, and handling guest requests efficiently.- Inventory Management: Monitor and maintain supplies related to hotel operations, reporting low stock to management to ensure smooth service delivery.- Team Collaboration: Work closely with other staff members to maintain a harmonious workplace and facilitate seamless operations.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with guests and team members. A positive attitude and strong work ethic are essential, as is the ability to work in a fast-paced environment. Basic knowledge of hotel operations and hospitality standards is preferred. Applicants must demonstrate reliability and the capability to handle tasks independently while following instructions accurately. Flexibility in working hours is also expected to accommodate the hotels needs.

Required Front Desk officer at prestigious resort at kasol . Food , accomodation and medical will be provided by us. Very nice and safe atmosphere and our resort is located on river bank with view of snow clad mountains and forest.

1. Team ManagementLead, manage, and motivate a team of Telesales Executives.Allocate leads among team members and ensure timely follow-up.Set daily call, follow-up, conversion, and revenue targets.Monitor attendance, productivity, and individual team performance.Conduct daily team briefings and performance reviews.Coach team members to improve their sales performance.2. Sales & Target AchievementDrive achievement of monthly sales and revenue targets.Monitor daily calling, lead conversion, and booking performance.Ensure proper follow-up on all fresh and existing leads.Personally handle important or high-value leads when required.Identify opportunities to improve conversion and average sales value.Develop strategies to achieve and exceed team targets.3. Lead ManagementEnsure all leads are contacted within the defined response time.Monitor lead status and follow-up schedules.Ensure accurate and timely updating of CRM/lead management systems.Analyse lead sources and identify high-performing channels.Prevent lead leakage and ensure maximum utilization of assigned leads.4. Performance Monitoring & ReportingPrepare and share daily, weekly, and monthly sales reports.Track key performance indicators such as:Calls madeConnected callsFollow-upsLeads convertedConversion percentageRevenue generatedAverage ticket valuePending leadsIdentify underperforming team members and implement corrective action.Share performance updates and concerns with management.5. Customer HandlingEnsure professional and courteous communication with customers.Handle customer objections and support the team in closing difficult cases.Resolve customer complaints related to the sales process.Ensure the team provides accurate information regarding products, services, pricing, offers, and policies.6. Training & CoachingTrain new Telesales Executives on products, sales processes, scripts, CRM, and customer handling.Conduct regular call audits and provide constructive feedback.Develop objection-handling and closing techniques within the team.Conduct refresher training based on performance gaps.7. Process & DisciplineEnsure adherence to company sales processes and calling guidelines.Maintain discipline and professionalism within the team.Ensure proper utilization of company systems and resources.Coordinate with Operations, Reservations, Finance, and other departments wherever required.

Job Purpose:To provide efficient, courteous, and professional food and beverage service to guests while maintaining high standards of hospitality, hygiene, and customer satisfaction.Key Responsibilities:Welcome and greet guests in a friendly and professional manner.Take food and beverage orders accurately.Explain menu items, specials, and beverage options to guests.Serve food and beverages according to hotel/restaurant standards.Set up and clear tables, restaurant areas, and service stations.Ensure proper mise-en-place before service.Handle guest requests, complaints, and feedback professionally.Maintain cleanliness and hygiene of the service area.Prepare and present bills accurately and handle payments as required.Coordinate with the kitchen and bar to ensure timely service.Follow food safety, hygiene, and workplace safety procedures.Assist with inventory, stock replenishment, and closing duties.Promote additional food and beverage items when appropriate.Required Skills & Qualifications:Good communication and interpersonal skills.Customer-service oriented and well-mannered.Basic knowledge of food and beverage service.Ability to work under pressure in a fast-paced environment.Teamwork and time-management skills.Good personal grooming and hygiene.Previous hospitality/F&B experience is preferred.Relevant hotel management or hospitality qualification is an advantage.

As a Food & Beverage Trainer, your main focus will be to enhance the knowledge and skills of staff in the food and beverage sector. You will play a vital role in ensuring high standards of service and product knowledge within the team.Key Responsibilities:- Conduct Training Sessions: Deliver engaging training programs on food and beverage service techniques, menu knowledge, and customer service excellence to ensure staff are well-prepared.- Develop Training Materials: Create and update training manuals, guides, and resources to provide clear information and support to the staff during their learning journey.- Assess Staff Performance: Regularly evaluate staff performance through observations and feedback to identify areas for improvement and recommend additional training as needed.- Organize Workshops: Plan and facilitate workshops that focus on specific skills or knowledge areas, such as wine pairing or food safety practices, to enhance team capabilities.- Monitor Industry Trends: Stay up-to-date with the latest trends in the food and beverage industry to ensure training content is relevant and beneficial.Required Skills and Expectations:To be successful in this role, you should have at least 2 to 8 years of experience in the food and beverage industry, preferably in a training capacity. A minimum of a 12th-grade education is required. Excellent communication and interpersonal skills are essential for effectively conveying information and engaging with staff. You should have a strong understanding of food and beverage operations and outstanding organizational abilities to manage training schedules efficiently. A passion for teaching and helping others grow will set you apart in this position.

We are looking for a dedicated Hotel Waiter to join our team in West Sikkim, India. The ideal candidate will have 1 to 5 years of experience and must have completed at least 10th grade. This is a full-time position where you will be working on-site.Key Responsibilities:- Provide Excellent Customer Service: Greet guests warmly, take food and drink orders accurately, and respond to guest inquiries to ensure a pleasant dining experience.- Serve Food and Beverages: Deliver orders to tables promptly while ensuring the presentation of dishes and drinks meets our standards.- Maintain Cleanliness and Organization: Keep dining areas clean and organized, including setting up and clearing tables after service.- Assist with Food Preparation: Help kitchen staff with food prep as needed during busy times to ensure timely service.- Communicate Effectively: Work closely with kitchen staff and management to ensure smooth operations and communicate any guest requests or concerns.Required Skills and Expectations:The successful candidate should have a friendly demeanor and strong communication skills to interact with guests and team members effectively. Attention to detail is essential to ensure the accuracy of orders and presentation. A good understanding of food and beverage service is preferred. Punctuality, reliability, and the ability to work in a fast-paced environment are also crucial for success in this role.

SHARE YOUR RESUME 9007706142Join our team as an Air Ticketing Associate in Vaishali, India. This entry-level position is perfect for individuals looking to start a career in the travel industry. You will assist customers in booking flights and managing their travel plans, providing essential support in a dynamic environment.Key Responsibilities:- Flight Booking: Assist customers in selecting and booking flights according to their travel needs. You will guide them through the various options available and process their payments efficiently.- Customer Support: Address customer inquiries and provide information about flight schedules, fares, and travel restrictions. Your friendly assistance will ensure a smooth booking experience.- Ticket Management: Handle ticket issuance and cancellations. You will ensure all bookings are accurately recorded and confirm travel details with customers to avoid any confusion.- Record Keeping: Maintain accurate records of ticket sales and customer interactions. This will help the team track performance and improve service quality.Required Skills and Expectations:You should have strong communication skills to effectively assist customers over the phone or in person. Attention to detail is crucial, as you must accurately process bookings and handle critical information. Basic computer skills are necessary for using ticketing software. A positive attitude and willingness to learn will help you thrive in this fast-paced role. Whether you're recent to the workforce or looking to build on your skills, this position is an excellent opportunity to grow.

We are seeking a dedicated Airport Executive to join our team in Asansol, India. This entry-level role is ideal for individuals with a passion for the aviation industry, as you will assist in ensuring efficient airport operations and providing excellent customer service.Key Responsibilities:1. Customer Assistance: Help passengers with check-in, boarding, and baggage handling inquiries to ensure a smooth travel experience.2. Operational Support: Collaborate with airport staff to maintain timely flight schedules and address any delays or issues that arise during the day.3. Safety Compliance: Enforce safety regulations and airport protocols to guarantee a secure environment for passengers and staff.4. Communication: Provide clear information to passengers regarding flights, services, and procedures, ensuring they feel informed and reassured.5. Documentation: Assist in managing flight-related paperwork and electronic systems to keep accurate records and maintain operational efficiency.Required Skills and Expectations:Candidates should have completed at least the 10th grade and are encouraged to have a proactive attitude. Good communication skills are essential for interacting effectively with passengers and team members. The ability to remain calm under pressure and solve problems quickly is important. A keen attention to detail and strong organizational skills will help you succeed in this fast-paced environment. You should be ready to work full time and be flexible with your schedule to accommodate shift work.

As an Airline Ground Staff member in Dhanbad, you will play an important role in ensuring smooth operations at the airport.- Check-in Assistance: Help passengers with the check-in process, ensuring that all necessary documents are verified and bags are tagged correctly for their flights.- Baggage Handling: Safely manage the loading and unloading of luggage, making sure that it is delivered to the correct flight and handled with care to prevent damage.- Customer Service: Provide friendly assistance to travelers by answering questions, addressing concerns, and ensuring they have a pleasant experience during their time at the airport.- Ticketing Operations: Assist with the issuing of tickets and dealing with changes or cancellations, ensuring that passengers are informed of their options.- Emergency Response: Be prepared to follow emergency protocols in case of any irregularities, ensuring passenger safety and adhering to airport regulations.To succeed in this role, you should have excellent communication skills and a friendly attitude to interact positively with travelers. Basic knowledge of computers is helpful for handling check-in systems. Being a quick learner is important since you will need to adapt to various tasks. You should be a team player, working well with others in a fast-paced environment. A flexible schedule is essential, as shifts may vary based on flight schedules. A minimum education of 10th grade is required, and prior experience is not necessary, making this an excellent entry-level opportunity.

As an Airport Ground Staff member, you will play an important role in ensuring passengers have a smooth and pleasant experience at the airport. Your responsibilities will include:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes, and confirming travel details, ensuring they understand their flight information.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destination.- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, providing information about flight schedules, gate changes, and any other relevant details.- Safety Procedures: Follow airport safety protocols and assist in maintaining a safe and secure environment for passengers and staff, including reporting any suspicious activity.- Communication: Coordinate with pilots, cabin crew, and other airport staff to ensure all operations run smoothly and on time.To be successful in this role, you should have excellent communication skills and a positive attitude. A strong commitment to customer service is essential, as you will be interacting with a diverse range of passengers. Additionally, being detail-oriented will help you manage tasks like baggage handling and safety checks effectively. Basic computer skills are also needed for check-in processes. Prior experience is not required, making this an excellent opportunity for those starting their career in the aviation industry. Your ability to work well under pressure and in a team will be crucial for delivering the best service to travelers.