Hospitality Jobs

The Housekeeping Staff is responsible for maintaining the cleanliness, hygiene, appearance, and overall presentation of guest rooms and hotel areas. The staff member should provide efficient, courteous, and professional service to ensure a comfortable experience for every guest.Key Responsibilities* Clean and maintain guest rooms, bathrooms, corridors, and assigned hotel areas.* Make beds, change bed linen, towels, and other room supplies as required.* Dust, sweep, mop, vacuum, and sanitize surfaces and floors.* Clean and disinfect bathrooms, toilets, washbasins, mirrors, and fixtures.* Replenish toiletries, drinking water, stationery, and other guest amenities.* Check rooms for cleanliness, maintenance issues, damages, or missing items and report them to the supervisor.* Handle guest requests politely and promptly.* Maintain proper hygiene and follow hotel cleanliness standards.* Collect and return housekeeping equipment, linen, and supplies properly.* Follow procedures for lost and found items and immediately report any such items to the supervisor.* Handle cleaning chemicals and equipment safely and responsibly.* Maintain cleanliness in housekeeping stores and work areas.* Assist with cleaning of public areas when required.* Coordinate with the Front Office and Maintenance departments when necessary.* Respect guest privacy and hotel property at all times.* Follow hotel rules, grooming standards, safety procedures, and attendance requirements.* Perform any other housekeeping duties assigned by the supervisor or management.Required Skills & Qualifications* Previous hotel housekeeping experience is preferred but not mandatory.* Basic understanding of cleaning and hygiene standards.* Good communication and polite behaviour.* Ability to work efficiently as part of a team.* Physically fit and able to stand/walk for extended periods.* Honest, punctual, responsible, and well-groomed.* Willingness to work in shifts, including weekends and holidays.

We are seeking enthusiastic individuals to join our team as Waiters in Malad West, Mumbai. This full-time position is ideal for freshers looking to start their career in hospitality.As a Waiter, you will be responsible for providing excellent customer service in our hotel and restaurant environments. Your key responsibilities will include greeting and seating guests, taking and delivering food and beverage orders accurately, and ensuring cleanliness in your work area. You will collaborate closely with kitchen staff to maintain an efficient workflow and support the overall dining experience.To excel in this role, you should possess strong communication skills and a friendly demeanor to engage with guests. A commitment to high standards of service and teamwork is essential. Previous experience is not required, making this a great opportunity for those with 0 to 5 years of experience in the hospitality industry.Candidates should have at least completed their 10th grade and should be prepared to work in a fast-paced environment. Since this is an office-based role, being physically fit and able to stand for extended periods is important. A positive attitude and willingness to learn are key to succeeding in this position.Join us in delivering exceptional service and creating memorable dining experiences for our guests in Malad West.

Main responsibilities:Handle reservations through phone, email, hotel website, OTAs, and walk-ins.Check room availability, rates, packages, and promotions.Create, modify, and cancel guest reservations.Collect and update guest information accurately.Explain room types, facilities, prices, check-in/check-out policies, and hotel services.Coordinate with Front Office, Housekeeping, Sales, and Accounts departments.Handle guest queries and special requests such as early check-in, late check-out, extra beds, airport transfers, etc.Maintain accurate reservation records in the PMS (Property Management System).Follow up on guaranteed bookings, payments, cancellations, and no-shows.Prepare reservation reports and help maximize room occupancy and revenue.

Key Responsibilities-Guest Services:Ensure exceptional experiences from check-in to check-out and table dining.Resolve guest or diner complaints quickly and professionally.Department Oversight:Supervise front desk, housekeeping, maintenance, kitchen, and waitstaff.Conduct daily floor walks and pre-shift huddles to check service quality and cleanliness.Financial & Inventory Control:Monitor daily sales, control food and labor costs, and track operating budgets.Oversee stock counts, inventory ordering, and supplier relationships for both hotel and kitchen supplies.Staff Management:Handle staff scheduling, performance tracking, training, and weekly payroll tasks.Safety & Compliance:Enforce local health codes, food safety regulations, and building fire/safety protocols.

Process Optimization: Streamline workflows and eliminate process bottlenecks to reduce waste and boost output.Budget & Finance: Oversee operational budgets, track financial forecasts, and analyze data to improve profitability.Team Leadership: Supervise staff, coordinate department heads, and guide performance reviews using key performance indicators (KPIs).Vendor Management: Maintain external supplier relationships, negotiate procurement contracts, and ensure timely service delivery.Compliance & Safety: Ensure all internal procedures follow industry regulations and legal requirements.

We are looking for a motivated Sales Executive to join our team in Mussoorie. The ideal candidate will have a strong interest in sales and customer service, with 1 to 5 years of experience.Sales Executive : 15000 to 20000 for hotel salesKey Responsibilities:- Prospecting New Clients: Identify potential clients through research and networking to expand our customer base and increase sales opportunities.- Building Relationships: Establish and maintain strong relationships with clients to encourage repeat business and foster loyalty.- Presenting Products: Effectively present our products and services to clients, highlighting their benefits and unique selling points to drive sales.- Meeting Sales Targets: Work towards achieving monthly and quarterly sales targets set by the management, contributing to the overall success of the company.- Handling Customer Queries: Address questions, concerns, and feedback from clients promptly and professionally to ensure customer satisfaction.Required Skills and Expectations:- Candidates should have completed at least 12th grade education, with relevant sales experience preferred.- Strong communication and interpersonal skills are essential for building client relationships and working with the team.- A proactive and motivated attitude towards achieving sales goals and overcoming challenges.- Basic understanding of sales techniques and principles, along with a willingness to learn and improve.- Ability to work independently and collaboratively in an office environment, maintaining a positive attitude and professional demeanor.

A Food and Beverage (F&B) Trainer at a DDU-GKY Centre (Deen Dayal Upadhyaya Grameen Kaushalya Yojana) trains rural youth in the Tourism & Hospitality sector for roles like Guest Service Associate.Job Title: Food & Beverage Service Trainer / Guest Service Associate TrainerSector: Tourism & HospitalityObjective: Deliver theory and practical skills to make underprivileged youth employable in hotels, restaurants, and QSRs (Quick Service Restaurants).Key ResponsibilitiesConduct Training: Deliver engaging classroom lessons and practical sessions on F&B service, table setting, tray carrying, and guest handling.Curriculum Execution: Follow DDU-GKY guidelines, prepare daily session plans, and maintain student attendance and assessment records.Soft Skills & Grooming: Train students in basic spoken English, interview readiness, personal hygiene, and professional workplace behavior.Assessments: Conduct periodic evaluations, mock interviews, and practical tests to prepare candidates for final certification.Placement Support: Coordinate with the placement cell to ensure students meet industry standards for job interviews and On-Job Training (OJT).Qualifications & RequirementsEducation: Degree or Diploma in Hotel Management, Hospitality, or Culinary Arts.Experience: 3 to 5 years of relevant F&B service experience in hotels or restaurants, with prior teaching or supervisory experience preferred.Certifications: Domain certification (such as F&B Service Associate - THC/Q0301) is a strong advantage.Skills: Excellent communication, patience in dealing with rural trainees, and knowledge of safety and hygiene standards.

We are seeking enthusiastic and dedicated female candidates for the role of Cabin Crew in Delhi. This position is suitable for those who have completed their 12th grade and are looking to begin their career in the aviation industry.Key Responsibilities:1. Passenger Safety: Ensure the safety and security of passengers by following safety protocols and procedures during flights.2. Customer Service: Provide excellent customer service by welcoming passengers, addressing their needs, and creating a comfortable flying environment.3. Flight Preparation: Assist in preparing the cabin before takeoff, including checking emergency equipment and ensuring the cleanliness of the aircraft.4. Emergency Response: Be trained to handle emergency situations, including providing first aid and helping passengers during evacuations.5. Team Collaboration: Work closely with other crew members to guarantee smooth flight operations and enhance the overall passenger experience.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work well with a team. A positive attitude, patience, and a friendly demeanor are essential for dealing with diverse passengers. Candidates must also be willing to work flexible hours, including weekends and holidays, and maintain a professional appearance at all times. Basic knowledge of aviation protocols and the ability to remain calm under pressure will be highly valued in this role. Training will be provided to the selected candidates.

We are looking for a friendly and attentive Waiter to join our team in Malad West. As a Waiter, you will play a key role in providing excellent service to our guests and ensuring a pleasant dining experience.Key Responsibilities:- Greet Customers: Welcome guests with a warm smile and a friendly attitude to create a welcoming atmosphere.- Take Orders: Listen carefully to customers, take their food and drink orders accurately, and ensure all requests are noted.- Serve Food and Beverages: Deliver orders to tables in a timely manner, ensuring that everything is presented neatly and according to customer specifications.- Set and Clean Tables: Prepare tables for new guests by setting utensils and clearing away used items promptly.- Answer Questions: Provide detailed information about menu items, including ingredients and preparation methods, to help customers make informed choices.- Handle Payments: Process customer payments accurately and efficiently, ensuring there are no discrepancies.Required Skills and Expectations:- Good Communication: You should be able to communicate clearly and effectively with both customers and team members.- Customer Service Orientation: A friendly and positive attitude is essential in providing exceptional service.- Team Player: You should be able to work well with others in a fast-paced environment.- Attention to Detail: Focus on accuracy when taking orders and serving food helps maintain customer satisfaction.- Time Management: Ability to multitask and manage time well is important to meet the needs of the guests. No prior experience is necessary, but enthusiasm for learning and a passion for hospitality will set you apart!

oversees all daily operations, ensuring guest satisfaction, staff efficiency, and profitability by managing budgets, marketing, maintenance, and services like housekeeping and food & beverage, requiring strong leadership, problem-solving, and business skills to meet standards and resolve issues.

Airport ground staff are aviation professionals who handle all non-flight operations on the ground to ensure safe and efficient passenger travel and aircraft turnaround.Key Roles and ResponsibilitiesPassenger Service: Manage check-in counters, issue boarding passes, verify travel documents, and assist travelers at boarding gates.Baggage and Ramp Duties: Coordinate luggage loading and unloading, tag bags, and manage ramp equipment.Customer Support: Resolve flight queries, handle special assistance for elderly or disabled passengers, and manage delays.Operations and Safety: Coordinate with airline crews and airport authorities to maintain on-time departures.Requirements and QualificationsEducation: Minimum qualification of 10th or 12th grade; a bachelor's degree or aviation diploma is preferred for customer-facing roles.Skills: Strong communication skills in English and Hindi, a pleasing personality, and basic computer knowledge.Age Limit: Generally between 18 and 28 years for fresh applicants, though specific roles vary.Salary Overview in IndiaCall / WhatsApp Resume HR JHANVI 8910289041

Job Role OverviewA Travel Operations Manager is responsible for managing the end-to-end operations of a travel company, including travel bookings, tour package management, vendor coordination, customer service, and team supervision. The role ensures smooth travel operations and high customer satisfaction.Key ResponsibilitiesOverall Travel Operations Management Manage day-to-day operations of domestic and international travel services. Coordinate between sales team, vendors, and customers. Monitor travel bookings and ensure timely confirmations.Tour Package Planning Design and manage domestic and international tour packages. Coordinate with hotels, airlines, transport providers, and tour guides. Ensure competitive pricing and attractive travel packages.Booking & Reservation Management Handle bookings for flights, hotels, holiday packages, and transportation. Ensure accuracy in reservation systems and booking confirmations.Vendor & Supplier Coordination Develop relationships with airlines, hotels, transport vendors, and tourism partners. Negotiate pricing and contracts with suppliers. Maintain quality service and cost efficiency.Customer Service Management Handle customer inquiries, complaints, and special travel requests. Ensure high customer satisfaction and service quality. Provide travel guidance and support to clients.Team Supervision Supervise reservation staff, travel consultants, and support teams. Train team members on booking systems and travel procedures. Monitor staff performance and productivity.Documentation & Compliance Assist with visa documentation, travel insurance, and passport requirements. Ensure compliance with travel regulations and policies.Financial & Reporting Responsibilities Monitor travel booking revenue and operational costs. Prepare monthly operations and sales reports. Ensure proper billing, invoicing, and payment follow-ups.Crisis & Issue Management Handle travel disruptions such as flight cancellations or hotel issues. Provide quick solutions and maintain customer support during emergencies.Business Development Support Support sales team in developing new travel packages. Identify new destinations and travel trends. Improve services to support business growth.Required Skills Strong knowledge of travel operations and tourism industry Experience with GDS systems such as Amadeus, Galileo, or Sabre Vendor negotiation skills Customer service orientation Team leadership and management Strong problem-solving ability