Hotel Executive Job Vacancies in Jaipur

We are seeking a highly skilled and experienced Hotel Executive to join our team. The primary responsibility of the Hotel Executive is to oversee all aspects of the hotel's operations and ensure that guests have an exceptional experience during their stay. Responsibilities:- Managing day-to-day operations of the hotel, including front desk, housekeeping, and food and beverage departments- Developing and implementing strategies to increase revenue and profitability- Training and supervising staff to ensure high performance and customer satisfaction- Handling guest inquiries

We are seeking a dynamic and detail-oriented CRM Executive to join our team. The CRM Executive will play a crucial role in managing and improving customer relationships by developing, executing, and optimizing customer engagement strategies. This role requires a customer-centric mindset, excellent communication skills, and a strong understanding of CRM software and tools.

Job briefWe are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsRequirements and skillsWork experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloud beds and RoomKey PMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus