Hospitality Manager Job Vacancies in Jorhat

We are seeking a Hospitality Executive to join our team in Jorhat, Assam. This is a full-time position ideal for individuals with 0 to 2 years of experience, who are passionate about the hospitality industry and customer service.Key Responsibilities:- **Guest Relations**: You will greet and assist guests with their inquiries, ensuring a warm and welcoming environment. Effective communication is crucial to enhance the guest experience.- **Booking Management**: You will manage reservations and ensure that bookings are handled accurately. Attention to detail is essential to avoid errors that could affect guest satisfaction.- **Service Coordination**: You will coordinate with various departments to ensure that all guest needs are met promptly. This requires strong teamwork and the ability to communicate effectively with staff.- **Feedback Collection**: You will actively seek guest feedback to understand their experience and identify areas for improvement. This information is important for maintaining high service standards.Required Skills and Expectations:Candidates should have strong interpersonal skills to interact effectively with guests and colleagues. A positive attitude and willingness to learn are essential for success in this role. Basic computer skills and the ability to handle multiple tasks are also important. Additionally, candidates should be comfortable working in a fast-paced environment and show a commitment to providing excellent service to all guests.

We are looking for dedicated Airport Ground Staff in Jorhat, Assam, to support the smooth operations of our airport. This entry-level position is ideal for individuals who are detail-oriented and committed to providing excellent customer service.Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.- Baggage Handling: Manage and oversee luggage loading and unloading, ensuring safe and timely transportation of baggage.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.- Coordination: Work closely with airline personnel, security, and other departments to facilitate efficient ground operations.- Problem Resolution: Address any issues that arise with passengers or baggage, providing solutions quickly and effectively.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and a strong emphasis on customer service. Good communication skills are essential to interact with passengers and team members effectively. Attention to detail is important for managing baggage and ensuring compliance with safety protocols. Flexibility in working hours, including weekends and holidays, is expected, as airport operations run around the clock. Ideal candidates should be team-oriented and ready to contribute to a positive and professional airport environment. Experience in customer service or related fields is a plus, although not mandatory for applicants with a willingness to learn.