Guest Relationship Executive Graduate Fresher Jobs in Kolkata

We are Looking for Guest Relation Executive for 5 Star Hotels all Pan India .

Job Descriptionwe are Hiring Fresher Candidate for Airport Guest Relationship Executivepost: Gre (guest Relation Executive), Csa (customer Services Associates), Gsa (guest Service Associates).duties: to Ensure the Security and Responsibilities of the Passenger in Airport Terminal.job Location: Kolkata (Pan India)

Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrivalMonitor daily bookings and ensure assigned rooms are prepared prior to check-inCoordinate luggage collection and storageOversee check-in and check-out procedures, including reservations and financial transactionsPromptly address guests requests, like in-room diningActively listen to and resolve complaintsEnsure special guests, like disabled people, elderly, children and VIPs, receive personalized servicesCoordinate and manage communication between guests and staff and follow up to ensure we resolve customer concernsInform clients of our hotel services, including breakfast and dining optionsPromote all hotel amenities, conveniences and programs offeredManage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating proceduresAppraise teams performance and produce regular reportsLiaise with Housekeepers and Wait Staff to provide an overall comfortable guest experienceExamine daily duties, assign tasks and check on progressAnalyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratingsRecommend local tourist spots, including places to dine, shop and sight-seeEstablish friendly relationships with regular hotel clients

Job descriptionGuest Relation Executive: Position 10 Description Young, Dynamic, presentable, polite, courteous, passionate and good looking female aspirants with background in hospitality. Dual Responsibility will be entrusted - Ground as well as Air.Technical Skills+2 and above;excellent communication skills;Recommended Hotel Management / in flight serviceRole ;Front Office/Guest Relations Executive/ManagerIndustry Type :Shipping, MarineFunctional Area: Hotels, RestaurantsEmployment Type ;Full Time, PermanentRole Category: Front Office/Customer CareEducationUG :Any Graduate in Any SpecializationPG :Post Graduation Not Required