Guest Relationship Executive 12th Pass Experience Jobs in Gurgaon

Key Responsibilities: Greet and assist guests in a professional manner Handle guest queries and complaints efficiently Coordinate with various departments to ensure smooth guest experience Maintain guest records and feedbackRequirements: Excellent communication and interpersonal skills Well-groomed and presentable Prior experience in a restaurant / hotel is a plus

Welcoming guests in a professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.Responsibilities1. GRE/Sr. GRE is responsible for the Sales & Operation of the Outlet.2. He/She ensures a warm welcome to all guest and provide an ever-lasting experience3. He/She should be well verse about the Product and should be able to do suggestive & upselling.4. He/She should perform all the correct steps while taking orders and collate all the necessary statements.5. He/she ensures proper service & ensure 100% customer satisfaction.6. He/She maintains cleanliness and sanitation of the Outlet.7. He/She takes care of the accounting settlements, presents the cheque to the customer.8. He/She also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.Qualifications Required Qualifications: - Should be min 10+2 or Graduate Excellent verbal and written communication skills Experience (Years) 1-4 Years Nature of Experience Preferable from Retail / Hospitality industry (pref. to be given to candidates from Hotels