Ground Staff Executive 10th Pass Jobs in Mumbai

As an Air Cargo Executive, you will play a crucial role in the logistics and transportation of air cargo. The position is located in Mumbai and is suitable for candidates with little to no experience, making it ideal for recent graduates or individuals looking to start their career in the air cargo industry. Key Responsibilities:- Coordination of Shipments: Ensure the timely and accurate coordination of air cargo shipments, which involves tracking shipments from origin to destination.- Documentation Management: Handle all necessary paperwork related to air cargo, including bills of lading and customs documents, to ensure compliance with regulations.- Customer Service: Provide excellent customer support by addressing queries and resolving issues related to shipments, thereby maintaining strong client relationships.- Collaboration with Teams: Work closely with other departments and logistics teams to facilitate smooth operations and ensure that cargo is processed efficiently.- Data Entry and Reporting: Maintain accurate records of shipments and generate reports as needed, ensuring data is up-to-date for decision-making.Required Skills and Expectations:Candidates must have basic knowledge of air cargo operations and be detail-oriented. Strong communication skills are essential for collaborating with team members and providing quality customer service. Problem-solving abilities will help in addressing unexpected challenges in the shipment process. Proficiency in data entry and attention to detail are important for maintaining accurate records. A proactive attitude and a willingness to learn are highly valued for this role. The position requires working from the office in a full-time capacity.

Admin Executive / Airport Administration ExecutiveDepartment:Administration / Airport Operations / Facility ManagementLocations:MumbaiJob Summary:An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative Operations- Manage daily office administration activities at the airport.- Maintain records, files, reports, and confidential documents.- Handle data entry, documentation, and correspondence.- Prepare daily, weekly, and monthly administrative reports.- Coordinate with different airport departments for operational support.- Maintain attendance records and employee databases.- Organise meetings, appointments, and travel arrangements for management.Coordination & Communication- Coordinate with airlines, ground staff, cargo teams, and vendors.- Handle internal communication between departments.- Assist HR and management in administrative tasks.- Support staff on boarding and document verification.- Respond to emails, phone calls, and official inquiries professionally.Office & Facility Management- Ensure office equipment and facilities are functioning properly.- Maintain office supplies inventory and procurement records.- Coordinate housekeeping, maintenance, and security services.- Monitor cleanliness and workplace standards.Documentation & Compliance- Maintain airport operational records and compliance documents.- Ensure proper filing of aviation-related paperwork.- Support audits and inspections by aviation authorities.- Follow airport safety and security procedures.Customer & Staff Support- Assist passengers or visitors with general information if required.- Support airport staff with administrative requirements.- Handle complaints or escalate issues to relevant departments.Required Skills- Excellent communication and interpersonal skills- Strong organisational and multitasking abilities- Computer proficiency (MS Office, Excel, Outlook)- Documentation and record-keeping skills- Time management and coordination skills- Problem-solving ability- Professional appearance and behaviour- Ability to work under pressure and rotational shiftsEducational Qualification- Graduation in any discipline preferred- Diploma or certification in Administration, Aviation, or Management is an advantageExperience- Freshers can apply for entry-level roles- 1-3 years of administrative or airport experience preferredPreferred Qualifications- Knowledge of airport operations and aviation terminology- Experience in office administration or coordination- Familiarity with ERP or administrative software- Basic knowledge of compliance and documentation proceduresWork Environment- Airport terminals- Administrative offices- Airline operation offices- Ground handling companies- Cargo terminalsSalary Range (India)- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 1,00,000 per month- Salary depends on airport, airline, location, and experience level.

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are looking for motivated and responsible candidates to join the Air Cargo Department at an airport. The selected candidate will support cargo handling, documentation, shipment processing, warehouse operations, cargo movement, and coordination with airlines, freight forwarders, customs, ground-handling teams, and customers.Key ResponsibilitiesReceive, check, and process incoming and outgoing air cargo shipments.Handle cargo booking, acceptance, storage, loading, unloading, and delivery activities.Verify shipment details, airway bills, invoices, packing lists, and other required documents.Ensure cargo is properly labeled, packed, weighed, and recorded.Coordinate with airlines, freight forwarders, exporters, importers, customs agents, and ground-handling teams.Prepare and maintain cargo-related documentation and operational records.Update shipment information in cargo management systems.Monitor cargo movement from acceptance through loading and dispatch.Assist with the handling of general cargo, express shipments, valuable cargo, perishable goods, and other special cargo as assigned.Check cargo for visible damage, discrepancies, incorrect labeling, or documentation issues.Ensure cargo is stored safely according to applicable operational requirements.Coordinate with warehouse teams for timely cargo movement.Assist in loading and unloading cargo using appropriate equipment and procedures.Follow airport security, safety, and cargo-handling procedures.Report damaged, missing, or irregular shipments to the appropriate supervisor.Maintain accurate inventory and shipment records.Support customs and security inspection procedures when required.Respond professionally to customer and freight-forwarder queries.Ensure timely completion of assigned cargo operations.Maintain cleanliness and organization of the cargo handling and warehouse areas.Perform other duties assigned by the Cargo Manager/Supervisor.Import Cargo ResponsibilitiesReceive and process arriving cargo shipments.Verify airway bills and shipment documentation.Coordinate cargo unloading and warehouse receipt.Assist with customs and security clearance procedures.Update shipment status and maintain records.Coordinate with freight forwarders and consignees for cargo delivery.Identify and report discrepancies, damage, or missing documents.Export Cargo ResponsibilitiesAccept export shipments from customers/freight forwarders.Verify cargo weight, dimensions, packaging, labeling, and documentation.Process airway bills and cargo acceptance records.Coordinate security screening and customs-related requirements.Arrange cargo storage and movement to the appropriate aircraft loading area.Ensure shipments are available for loading within operational deadlines.Skills & CompetenciesGood communication and interpersonal skills.Basic computer knowledge.Good documentation and record-keeping skills.Ability to work in a fast-paced airport environment.Attention to detail.Good coordination and teamwork abilities.Customer-service orientation.Ability to follow safety and security procedures.Problem-solving and time-management skills.Physically fit for warehouse/cargo handling duties where required.Willingness to work in shifts, including nights, weekends, and holidays.Educational QualificationMinimum: 10+2 / Higher SecondaryPreferred: Graduate in any discipline.Candidates with qualifications or training in Aviation, Airport Management, Logistics, Supply Chain Management, Cargo Management, or related fields may be preferred depending on the position.ExperienceFreshers can apply for entry-level Air Cargo Staff/Executive positions.Experience in airport operations, logistics, warehousing, freight forwarding, courier services, or cargo handling is an advantage.Working ConditionsWork is primarily based at an airport cargo terminal, warehouse, or airside/landside operational area.Shift-based work may be required.Employees may need to stand or walk for extended periods.Some positions may involve lifting or moving cargo using approved procedures/equipment.Strict compliance with airport security and safety requirements is mandatory.Key Performance Areas (KPIs)Accuracy of cargo documentation.Timely cargo acceptance and processing.Cargo handling and storage accuracy.Shipment tracking and status updates.Compliance with safety and security procedures.Reduction of cargo discrepancies and handling errors.Timely coordination with internal and external stakeholders.Customer-service quality.Salary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. Baggage Handling: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. Documentation: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. Coordination: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. Safety Compliance: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

As an Airport Executive, you will be responsible for assisting passengers at the airport. Your key responsibilities will include assisting with check-in procedures, managing luggage, guiding passengers to their gates, and providing exceptional customer service. You will also need to maintain a professional and courteous demeanor at all times. To excel in this role, you must have strong communication skills, be detail-oriented, and have a positive attitude. Additionally, being able to work efficiently in a fast-paced environment is essential. While no prior experience is required, a high school diploma or equivalent is necessary for this position. If you are a hardworking and dedicated individual who enjoys working with people, this may be the perfect opportunity for you.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- Ticket Booking: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- Customer Service: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- Payment Processing: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- Manage Documentation: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- Coordination with Airlines: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- Problem Resolution: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- Check-in Operations: Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- Baggage Handling: Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- Customer Service: Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- Safety Compliance: Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- Collaboration with Teams: Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.Required Skills and Expectations:Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

We are looking for a dedicated Ground Staff Executive in Mumbai, who will play a vital role in ensuring seamless operations at the airport. This full-time position is ideal for individuals passionate about customer service and aviation, regardless of their experience level. Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, answer queries, and ensure a pleasant travel experience.- Baggage Handling: Safely manage passenger luggage, including loading and unloading, ensuring that all items are handled with care.- Flight Assistance: Provide information on flight schedules, boarding processes, and gate changes to passengers.- Administrative Support: Maintain records and assist with paperwork related to flight operations and passenger lists.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to engage with passengers positively. Attention to detail and the ability to manage multiple tasks in a fast-paced environment are essential. Effective problem-solving skills will help address passenger concerns efficiently. A basic level of computer proficiency is expected for managing systems related to check-ins and bookings. Applicants must have completed their 12th grade and should be open to working shifts, including weekends and holidays, as per operational requirements. A passion for the aviation industry and a commitment to teamwork will be advantageous in this role.

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=9068229707* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8445769133* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We are looking for an Air Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are detail-oriented and enjoy customer service in the travel industry. The ideal candidate should be proactive in helping clients book their flights efficiently and effectively.Key Responsibilities:- Flight Booking: Assist customers in booking domestic and international flights according to their preferences and budgets, ensuring a smooth booking experience.- Ticket Issuance: Generate and issue electronic tickets using the airline's booking system, verifying all details to ensure accuracy and compliance with airline policies.- Customer Support: Provide prompt and courteous support to customers before, during, and after ticketing, addressing their queries and concerns professionally.- Rescheduling and Cancellations: Handle requests for changes or cancellations, ensuring compliance with airline regulations and informing customers about relevant policies.- Payment Processing: Process payments for flight bookings, ensuring all transactions are secure and correctly documented.- Record Maintenance: Maintain accurate records of all ticketing transactions, updates, and customer interactions to streamline future reference and audits.Required Skills and Expectations:The ideal candidate should have excellent communication skills in English, both written and verbal. A strong attention to detail and a proactive attitude are crucial for success in this role. Candidates should be comfortable working in a fast-paced environment and possess basic computer skills. A customer-friendly approach and a willingness to learn about airline operations and booking systems are essential. Candidates with prior experience in travel or customer service will be preferred but are not mandatory.

We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- Customer Service: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- Ticketing Operations: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- Airport Operations Support: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- Safety Regulations Compliance: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.

As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- Ticket Booking and Issuance: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- Customer Assistance: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- Managing Reservations: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- Payment Processing: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- Coordination with Airlines: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- Maintaining Records: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:Key Responsibilities:- Ticket Booking: Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- Customer Assistance: Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- Fare Inquiries: Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- Documentation Handling: Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- Problem Resolution: Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.Required Skills and Expectations:- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. Key Responsibilities:- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.Required Skills and Expectations:Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.