Air Ticketing Executive || Freshers & Experienced

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service.

🛠️ Key Responsibilities:

Handle domestic and international flight bookings

Issue, reissue, and cancel air tickets using GDS systems

Provide customers with accurate fare details, routes, and travel options

Manage PNR creation, updates, and modifications

Assist customers with refunds, rescheduling, and cancellations

Ensure compliance with airline policies and fare rules

Coordinate with airlines and vendors for booking confirmations

Handle customer inquiries via phone, email, or in person

Maintain proper documentation and booking records

Upsell travel-related services (insurance, hotel bookings, etc.)

💻 Required Skills:

Knowledge of GDS systems such as:

Amadeus

Galileo

Sabre

Strong communication and interpersonal skills

Good knowledge of airline codes, geography, and fare calculation

Customer handling and problem-solving skills

Basic computer proficiency (MS Office, email handling)

Attention to detail and accuracy

🎓 Educational Qualification:

Minimum: 12th Pass

Preferred: Diploma or Degree in Travel & Tourism / Aviation

👤 Experience:

Fresher or experienced candidates can apply

0-3 years of experience in ticketing or travel agency preferred

💼 Work Environment:

Travel agencies

Airlines

Airport offices

Tour operators

💰 Salary Range (India):

Fresher: ₹20,000 - ₹25,000 per month

Experienced: ₹30,000 - ₹1,00,000+ per month

• Experience

  0 - 6 Years

• No. of Openings

  169

• Education

  12th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai