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Ground Hostess Job Vacancies in Giridih

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Giridih
Ground Operations Staff Ground Handling Staff Airline Ground Staff Airport Ground Staff Ground Staff Executive Ground Hostess
A Ground Hostess is responsible for providing exceptional customer service to passengers at the airport, assisting with check-in, boarding, and ensuring a smooth travel experience.Key ResponsibilitiesPassenger Assistance: Greet passengers upon arrival, assist with check-in procedures, and provide information regarding flight schedules, gate changes, and other travel-related inquiries. 2Check-in & Ticketing: Handle the check-in process, issue boarding passes, and manage baggage check-in, ensuring all travel documentation is in order. 2Special Needs Support: Assist passengers with special requirements, such as the elderly, disabled individuals, or unaccompanied minors, ensuring their comfort and safety. 2Communication: Maintain clear communication with passengers regarding flight updates, delays, and boarding procedures, helping to alleviate any travel-related stress. 2Problem Solving: Address and resolve any issues that arise, such as lost luggage or unexpected travel disruptions, to ensure passenger satisfaction.HR RIYA - 9875678239
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Computer Knowledge
NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma
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Vacancy For Freshers Ground Staff at Airport

Skyview India Academy Private Limited

Ground Handling Ground Hostess Ground Staff Ground Management Passenger Handling Passenger Service Agent
Passenger assistance: Welcoming passengers, helping them check in, and providing boarding passes Baggage handling: Loading and unloading luggage, tagging it, and ensuring it reaches the correct destination Flight operations: Confirming flight arrival times, ensuring the ramp is aligned, and making sure the aircraft is clean and stocked for departure Passenger safety: Ensuring passengers are safe and comfortable, and assisting those with special needs or disabilities Flight execution: Making sure the flight is on time and runs smoothly, and re-routing passengers if necessary Ticketing: Selling tickets at the airport kiosk Cabin cleaning: Cleaning the aircraft and managing on-board refreshments Passenger queries: Answering questions and providing directions Regulatory compliance: Ensuring compliance with regulatory requirements CONTACT HR-9218068638skytechaviation44@gmail.com
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Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
Hiring for 28 Ground Hostess Jobs in Kolkata, Bhubaneswar, Ranchi, Dhanbad, Patna, Gaya, Asansol, Durgapur, Paschim Bardhaman, Purba Bardhaman, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills etc.
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Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
A Ground Hostess is responsible for providing exceptional customer service to passengers at airports. Some of the key responsibilities of a Ground Hostess include coordinating with airline staff, assisting passengers with their needs, ensuring safety protocols are followed, handling customer inquiries and complaints, and maintaining a positive and professional demeanor at all times. Key skills required for a Ground Hostess include:1. Multitasking Ability: A Ground Hostess must be able to juggle multiple tasks and priorities simultaneously in a fast-paced environment.
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Team Coordination Problem Solving Communication Skills Multitasking Ability Customer Service Safety Awareness
The Ground Hostess is the first point of contact for passengers at the airport, providing exceptional customer service and ensuring a smooth and pleasant travel experience. They assist passengers with check-in, baggage handling, boarding procedures, and general inquiries, while maintaining a professional and courteous demeanor at all times.Responsibilities:* Greet and welcome passengers with a warm and friendly attitude.* Assist passengers with check-in procedures, including verifying travel documents and issuing boarding passes.* Provide information about flight schedules, gate assignments, baggage allowances, and airport facilities.* Assist passengers with special needs, such as wheelchair assistance or unaccompanied minors.* Handle passenger inquiries and resolve issues or complaints efficiently and professionally.* Ensure smooth boarding procedures by directing passengers to the correct gates and assisting with boarding arrangements.* Monitor passenger flow and address any potential delays or disruptions.* Collaborate with other airline and airport staff to ensure seamless operations.* Maintain a clean and organized work area.* Adhere to all safety regulations and security procedures.Qualifications:* High school diploma or equivalent; additional education or certifications in customer service or hospitality are a plus.* Proven experience in customer service or a related field, preferably in the aviation industry.* Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals.* Strong problem-solving skills and the ability to handle stressful situations with composure.* Ability to work independently and as part of a team.* Flexibility to work in shifts, including weekends and holidays.
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