Patient Care Executive Job Vacancies in Chennai

We have vacant of 10 Patient Care Executive Jobs in Chennai, Experience Required : 1 Year Educational Qualification : Professional Degree Skill Patient Care,Patient Counsellor,Patient Relation Officer,Patient Care Executive etc.

. Answer incoming calls from patients in a professional and courteous manner.2. Listening to patients concerns and questions attentively and providing accurate information or assistance.3. Provide accurate and complete information to patients by using the right tools, processes, and procedures.4. Providing empathy and reassurance to patients experiencing stress or anxiety.5. Following company protocols and guidelines for handling confidential patient information.6. Assisting with patient inquiries regarding services, insurance coverage, and billing.7. Collaborating with the healthcare team to ensure patients receive the care they need.8. Keeping abreast of clinic policies, procedures, and services to

We have vacant of 10 Patient Care Executive Jobs in Around Chennai, Experience Required : 1 Year Educational Qualification : Professional Degree Skill Patient Care Executive,Patient Care,Patient Relationship,Patient Counsellor etc.

About MrMed: MrMed is Indias largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more.https://www.mrmed.in/Key Responsibilities:Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms.Build and maintain strong relationships with clients.Provide product information and guidance to customers, ensuring they understand benefits and usage.Stay updated on product offerings, industry trends, and competitor activities.Identify and target potential customers to drive sales growth.Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status.Educate customers about new products and promotions.Assist customers with the order process, ensuring accuracy and efficiency.Escalate issues to team leads and persistent issues directly to senior management.Provide follow-up support to ensure customer loyalty and repeat business.Coordinate with logistics to ensure timely delivery of products.Address customer inquiries and resolve issues promptly to enhance customer satisfaction.Ensure a thorough understanding of their needs and effective resolution of their concerns.Demonstrate a temperament for handling customers with care and in a clear and convincing manner.Qualifications0 to 1 years of experience in voice/ semi voice process in a non-tech role (prior part-time or full-time experience is a plus)Bachelor's degree in business, pharmacy, or related field (preferred).Proficient in CRM software and Microsoft Office Suite.Previous experience in sales, preferably in the pharmaceutical or healthcare sector.Ability to persuade effectively and demonstrate empathy towards customersFluency in Hindi is mustExcellent communication and interpersonal skills.Strong organizational and time management abilities.

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