Restaurant Hostess Job Vacancies in Chennai

Job Description:We are looking for an enthusiastic and customer-focused Guest Relations Executive to join our team. The ideal candidate will have prior experience in caf or restaurant service and a passion for creating memorable guest experiences. Youll be the face of our brand, ensuring every customer feels welcomed, heard, and satisfied.Key Responsibilities:Greet guests warmly and ensure they feel comfortable and valued.Manage guest seating, reservations, and table coordination efficiently.Handle customer inquiries, feedback, and complaints with professionalism and empathy.Collaborate with service and kitchen teams to deliver smooth, high-quality service.Maintain a clean, organized, and welcoming front-of-house environment.Assist in building customer relationships and engaging regular guests.Requirements:Prior caf, restaurant, or hospitality experience preferred.Excellent communication and interpersonal skills.A naturally approachable, cheerful, and professional demeanor.Problem-solving attitude and ability to stay calm under pressure.

Responsibilities - Greet and escort customers to their tablesPresent menu and provide detailed information when askedUp-sell additional products when appropriateServe food and beverage ordersDeliver checks and collect bill paymentsClearance of tablesProvide excellent customer service to guestsSkills - Good English CommunicationPleasant personality

As a restaurant captain, you are responsible to promote and ensure guest satisfaction, maintaining a safe and sanitary work environment, and ensuring only the highest quality products are being served.