Restaurant Hostess Job Vacancies in Pune

As a Restaurant Captain, you will play a crucial role in providing excellent customer service and ensuring smooth restaurant operations. Your main responsibilities will include:- **Customer Service**: Greet and welcome guests, providing an exceptional dining experience by addressing their needs and preferences.- **Order Management**: Take and process customer orders accurately and efficiently, ensuring that all requests are communicated to the kitchen staff.- **Team Coordination**: Work closely with the kitchen and serving staff to maintain a smooth workflow and timely service during busy periods.- **Menu Knowledge**: Familiarize yourself with the menu items, including ingredients and preparation methods, to answer any customer questions confidently.- **Table Management**: Oversee and manage tables to ensure they are clean, set up correctly, and ready for new guests.- **Feedback Collection**: Proactively seek feedback from customers to assess their dining experience and address any concerns promptly.To qualify for this part-time position, you should possess the following skills and expectations: - Strong communication skills to interact effectively with customers and team members.- A friendly and positive attitude, able to work in a fast-paced environment.- Basic math skills for processing bills and handling cash.- A willingness to learn and adapt to changes in menu or restaurant policies.- Ability to work flexible hours, including evenings and weekends as needed.You must have completed at least the 10th grade and have some experience in customer service or a restaurant environment, although this is not mandatory.

Responsibilities - Greet and escort customers to their tablesPresent menu and provide detailed information when askedUp-sell additional products when appropriateServe food and beverage ordersDeliver checks and collect bill paymentsClearance of tablesProvide excellent customer service to guestsSkills - Good English CommunicationPleasant personality

Managing and supervising a team of workers, including assigning tasks, monitoring performance, and providing guidance and feedback.Maintaining a clean and organized work environment, including overseeing the cleaning and maintenance of facilities, equipment, and supplies.Managing inventory and supplies, including ordering and receiving supplies, monitoring usage, and minimizing waste.Developing and implementing standard operating procedures and policies, and ensuring they are followed by staff.Coordinating with other departments, such as kitchen staff to ensure smooth operations.Maintaining records and reports related to inventory, purchases, and staff performance.Providing excellent customer service, including responding to complaints and resolving issues.