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We are looking for a friendly and organized Ground Hostess to join our team in Deogarh, India. As a Ground Hostess, you will ensure that passengers have a pleasant experience at the airport. This is a full-time position suitable for freshers who have completed at least the 10th grade.Key Responsibilities:1. Passenger Greeting: Welcome passengers as they arrive, providing a warm and friendly atmosphere.2. Check-In Assistance: Help passengers with the check-in process, ensuring all documents are in order.3. Information Provision: Provide necessary information about flights, boarding gates, and services available, assisting passengers with any queries they may have.4. Luggage Handling: Assist passengers with their luggage, ensuring a smooth transfer between check-in and boarding.5. Safety Protocols: Uphold all safety and security guidelines, ensuring compliance with airport regulations.Required Skills and Expectations:The ideal candidate should have excellent communication skills in English and the local language, allowing for effective interaction with a diverse range of passengers. A positive attitude, along with patience and empathy, is essential, as you will be addressing passengers' needs and concerns throughout their journey. Basic computer knowledge is expected for handling check-in systems, and the ability to work in a fast-paced environment is crucial. Punctuality and professionalism are vital in maintaining a welcoming environment at the airport.
NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma
We are seeking a friendly and enthusiastic Airport Guest Relationship Executive to join our team in Deogarh, India. This role is perfect for freshers who enjoy working in a lively environment with travelers.Key Responsibilities:- Guest Assistance: Welcome passengers at the airport and provide helpful information about flights, services, and local attractions, ensuring a positive travel experience.- Problem Resolution: Address passenger inquiries and concerns efficiently, providing solutions to enhance their overall experience at the airport.- Communication: Maintain open and clear communication with guests and other team members, creating a team-oriented atmosphere.- Feedback Collection: Gather feedback from travelers regarding their experiences, helping to improve service quality and guest satisfaction.- Reporting: Prepare daily reports on guest interactions and issues encountered, which will assist in improving future services.Required Skills and Expectations:Candidates must have a positive attitude and excellent interpersonal skills to interact effectively with guests from diverse backgrounds. Strong problem-solving capabilities are essential to address guest concerns promptly. Basic knowledge of airport operations and a willingness to learn is valued. Candidates should be adaptable, able to work in a dynamic environment, and committed to providing outstanding customer service. A minimum education of 10th pass is required. Flexibility in working hours, including weekends and holidays, is expected as this role supports airport operations.