We are seeking a friendly and enthusiastic Airport Guest Relationship Executive to join our team in Deogarh, India. This role is perfect for freshers who enjoy working in a lively environment with travelers.
Key Responsibilities:
- **Guest Assistance**: Welcome passengers at the airport and provide helpful information about flights, services, and local attractions, ensuring a positive travel experience.
- **Problem Resolution**: Address passenger inquiries and concerns efficiently, providing solutions to enhance their overall experience at the airport.
- **Communication**: Maintain open and clear communication with guests and other team members, creating a team-oriented atmosphere.
- **Feedback Collection**: Gather feedback from travelers regarding their experiences, helping to improve service quality and guest satisfaction.
- **Reporting**: Prepare daily reports on guest interactions and issues encountered, which will assist in improving future services.
Required Skills and Expectations:
Candidates must have a positive attitude and excellent interpersonal skills to interact effectively with guests from diverse backgrounds. Strong problem-solving capabilities are essential to address guest concerns promptly. Basic knowledge of airport operations and a willingness to learn is valued. Candidates should be adaptable, able to work in a dynamic environment, and committed to providing outstanding customer service. A minimum education of 10th pass is required. Flexibility in working hours, including weekends and holidays, is expected as this role supports airport operations.
Experience
Fresher
No. of Openings
53
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata