Ground Hostess Fresher Jobs in Rajkot

As an Air Ticketing Executive based in Rajkot, you will play a vital role in assisting customers with their travel arrangements. This position requires excellent communication skills and an understanding of the airline industry.**Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their travel needs and provide suitable flight options according to their budget and preferences.- **Booking and Ticketing:** Process flight bookings through the airline reservation system, ensuring accurate ticket issuance and providing e-tickets to customers promptly.- **Handling Inquiries:** Address customer inquiries regarding flight availability, schedules, and prices, offering friendly and informed assistance.- **Payment Processing:** Manage payment transactions efficiently and securely, ensuring all financial procedures are followed.- **Issue Resolution:** Assist in resolving any issues or complaints related to flight bookings, cancellations, or changes, ensuring customer satisfaction.- **Documentation:** Maintain accurate records of bookings and transactions, preparing necessary reports for management.**Required Skills and Expectations:**- **Education:** A minimum of 12th grade education is required; a degree in travel and tourism or related fields is an advantage.- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and colleagues.- **Attention to Detail:** You must be detail-oriented to avoid errors in booking and ticketing processes.- **Computer Proficiency:** Familiarity with reservation systems and basic computer skills are necessary for efficient booking.- **Customer Service Orientation:** A strong commitment to customer service is crucial, with a professional and friendly demeanor while assisting clients.- **Adaptability:** The ability to work in a fast-paced environment and handle multiple tasks efficiently is expected.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements