Ground Hostess Female 12th Pass Jobs in Dimapur

We are looking for a Ground Hostess in Dimapur, India, who will provide excellent customer service at the airport. The ideal candidate will be enthusiastic and ready to help travelers.Key Responsibilities:1. Customer Assistance: Greet passengers warmly, provide information about flights, and assist them with check-in and boarding processes.2. Issue Resolution: Address any passenger concerns or complaints calmly and efficiently to ensure a pleasant travel experience.3. Coordination: Work closely with other team members and airport staff to effectively manage passenger flow and maintain safety protocols.4. Reporting: Keep accurate records of passengers, flights, and any irregularities. Report these to supervisors as needed.5. Safety Awareness: Ensure that all safety guidelines are followed and report any safety issues to management promptly.Required Skills and Expectations:Candidates should have completed their 12th grade. Strong communication and interpersonal skills are essential, as you will interact with diverse travelers. A friendly attitude and professional appearance are important in creating a welcoming environment. Attention to detail and the ability to handle stressful situations with composure are crucial. Though prior experience in customer service is a plus, it is not mandatory; new graduates are encouraged to apply. The role requires working from the office at the airport, offering the chance to join a dynamic team and contribute to the travel experience of many.