Ground Hostess 10th Pass Fresher Jobs in West Singhbhum

As a Ground Staff, you will play a vital role in ensuring that passengers have a pleasant experience while traveling. You will be responsible for a variety of tasks that contribute to smooth operations at the airport.**Key Responsibilities:**- **Customer Service:** Greet passengers warmly, assist with check-in, and provide information on flight schedules and procedures.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and luggage tags.- **Luggage Handling:** Ensure that luggage is tagged correctly and follow up on any special requests regarding baggage.- **Safety and Security:** Assist in maintaining safety protocols, including monitoring passenger movements and checking for prohibited items.- **Problem Resolution:** Address any passenger concerns or issues promptly and professionally, escalating them to management when necessary.- **Flight Announcements:** Make necessary announcements regarding flight check-ins, boarding times, and any changes, ensuring passengers are well-informed.**Required Skills and Expectations:**Candidates should have a friendly and approachable demeanor to provide excellent customer service. Effective communication skills are essential, as you will interact with passengers from various backgrounds. Attention to detail is important for managing check-in processes and ensuring safety protocols are followed. The ability to remain calm under pressure is necessary, especially during busy travel times. As a fresher, your willingness to learn and adapt quickly will be valued in this full-time position in Chaibasa. A minimum education of 10th pass is required.

A Ground Hostess (or Ground Staff) ensures smooth airport operations by assisting passengers from check-in to boarding, handling luggage, issuing tickets/passes, providing flight info, and caring for special needs passengers (elderly, disabled, children), focusing on safety, comfort, and excellent customer service to create a stress-free experience. Key Responsibilities:Passenger Assistance: Greeting, checking documents (tickets, ID, passport), issuing boarding passes, guiding to gates, assisting with transfers.Check-in & Ticketing: Checking baggage, tagging luggage, selling tickets, making reservations, handling flight updates.Special Needs Support: Helping passengers with limited mobility, unaccompanied minors, or those with infants.Information & Communication: Answering queries about flights, delays, and procedures.Ramp Services: Assisting with aircraft guidance (marshalling), stocking refreshments, and coordinating baggage loading/unloading.Problem Solving: Resolving issues with lost/damaged baggage or unexpected travel disruptions. HR APARNA - 9477545946