Ground Hostess Jobs For Freshers - West Singhbhum

A Ground Hostess (or Ground Staff) ensures smooth airport operations by assisting passengers from check-in to boarding, handling luggage, issuing tickets/passes, providing flight info, and caring for special needs passengers (elderly, disabled, children), focusing on safety, comfort, and excellent customer service to create a stress-free experience.

Key Responsibilities:

Passenger Assistance: Greeting, checking documents (tickets, ID, passport), issuing boarding passes, guiding to gates, assisting with transfers.

Check-in & Ticketing: Checking baggage, tagging luggage, selling tickets, making reservations, handling flight updates.

Special Needs Support: Helping passengers with limited mobility, unaccompanied minors, or those with infants.

Information & Communication: Answering queries about flights, delays, and procedures.

Ramp Services: Assisting with aircraft guidance (marshalling), stocking refreshments, and coordinating baggage loading/unloading.

Problem Solving: Resolving issues with lost/damaged baggage or unexpected travel disruptions.

HR APARNA -

• Experience

  Fresher

• No. of Openings

  55

• Education

  12th Pass

• Role

  Ground Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata