Front Desk Receptionist 12th Pass Experience Jobs in Mangalore

Guest Services: Welcome visitors with a warm demeanor, manage room check-ins and check-outs, issue room keys, and provide details on hotel amenities.Reservations & Communications: Handle phone, email, and walk-in bookings, update reservation software, and direct incoming calls.Billing & Payments: Process cash and card transactions, settle guest accounts, and manage accurate folio records.Department Coordination: Liaise with housekeeping and maintenance teams to confirm room readiness and address facility issues.Local Information: Guide guests on local attractions, transport options, and dining recommendations.: Clear, polite, and professional spoken and written language skills.Technical Skills: Proficiency in hotel property management systems (PMS) and basic office software.Customer Orientation: Patience, empathy, and strong conflict-resolution abilities under pressure.Organization: Multitasking capacity to handle foot traffic, phone calls, and administrative logs simultaneously.Education: High school diploma or a degree/diploma in Hotel Management or Hospitality.Work Schedule: Flexibility to work rotational shifts, including weekends and holidays.