Customer Relationship General AdministrationReceptionist ActivitiesCustomer CommunicationTelephone HandlingComputer SkillsFront OfficeFront DeskOffice WorkConvincing Power
We are looking for a dedicated Front Office Receptionist to join our team in Dharmasthala. The ideal candidate will be responsible for creating a welcoming environment for visitors and managing front office activities efficiently. Key Responsibilities:- Greeting Visitors: Welcome guests as they arrive, providing a friendly and professional first impression.- Answering Calls: Manage incoming phone calls, directing them to the appropriate staff or taking messages when necessary.- Managing Appointments: Schedule and coordinate appointments for staff, ensuring the office calendar is up to date.- Handling Correspondence: Receive and sort mail and packages, ensuring timely delivery to the intended recipients.- Maintaining the Reception Area: Keep the front office clean and organized, creating a pleasant atmosphere for everyone.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with visitors and staff effectively.- Customer Service Orientation: A friendly demeanor and a willingness to assist guests are vital for providing excellent service.- Organizational Skills: The ability to multitask and manage time efficiently is crucial for handling office duties.- Basic Computer Skills: Familiarity with basic computer applications and office software is expected for managing records and communications.- Professional Appearance: As the first point of contact, maintaining a professional appearance is important for this role.Candidates should have 1 to 3 years of experience and must have completed their 12th grade. This is a full-time position based in the office.
Scanning documentsStationery MaintananceMaintaing register such as Stock, Stationery, Visitor etc.Deposting Cash/Cheque to the bankHelping with Tea, Snacks and RefreshmentsCoordinating with meeting and other events arrangementsCourier recieving/sending and recordingCoordinating and supervising office upkeep and maintenanceOffice utillity bills payments( Electricity,Telephone etc)
Coordinate office activities and operations to secure efficiency and compliance with company policiesSupervise administrative staff and divide responsibilities to ensure performanceManage agendas/travel arrangements/appointments etc. for the upper managementManage phone calls and correspondence (e-mail, letters, packages, etc.)Support budgeting and bookkeeping proceduresCreate and update records and databases with personnel, financial and other dataTrack stocks of office supplies and place orders when necessarySubmit timely reports and prepare presentations/proposals as assignedAssist colleagues whenever necessary
Front Office Associate - Scylla Luxury Resort & SpaJob Summary:Responsible for welcoming guests, managing check-ins and check-outs, handling reservations, responding to guest enquiries, and delivering exceptional hospitality to ensure a memorable guest experience.Key Responsibilities:Greet and assist guests professionally.Handle check-in, check-out, and reservations.Answer calls, emails, and guest enquiries.Coordinate with housekeeping and other departments.Process payments and maintain guest records.Resolve guest concerns promptly and courteously.Requirements:Excellent communication and customer service skills.Basic computer and PMS knowledge.Professional appearance and positive attitude.Previous hospitality experience preferred.