Freight Forwarding Fresher Jobs in Chennai

Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:ChennaiJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month

The Air Cargo Department manages the transportation of goods via aircraft. It handles cargo booking, documentation, loading, tracking, and delivery while ensuring safety, compliance, and timely operations. Key Responsibilities Cargo Handling & OperationsAccept and inspect cargo shipmentsEnsure proper packaging, labeling, and weight complianceCoordinate loading and unloading of cargoMonitor cargo movement from origin to destination Documentation & CompliancePrepare Air Waybill (AWB) and shipping documentsVerify invoices, customs papers, and permitsEnsure compliance with aviation and customs regulationsHandle dangerous goods documentation as per guidelines Customer ServiceInteract with clients, freight forwarders, and agentsProvide shipment status and tracking updatesResolve customer queries and complaintsHandle booking and cargo reservations Coordination & LogisticsCoordinate with airlines, ground staff, and warehouse teamsEnsure timely cargo dispatch and arrivalPlan cargo space utilization efficientlyManage priority and special shipments Special Cargo HandlingHandle perishable goods (food, flowers, medicines)Manage fragile and high-value cargoEnsure proper handling of hazardous materials (DG cargo)Maintain temperature-controlled shipments Safety & SecurityFollow cargo safety and security proceduresScreen cargo as per airport regulationsReport suspicious or unsafe shipmentsEnsure compliance with IATA and ICAO standards Eligibility CriteriaEducation: 10+2 or Graduation (Logistics/Aviation preferred)Age: 18-30 years (varies by company)Languages: English & Hindi (additional languages preferred) Skills RequiredGood communication and coordination skillsKnowledge of cargo documentationAttention to detailBasic computer skills (MS Office, cargo systems)Problem-solving abilityAbility to work under pressure Salary Range (India)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- Cargo Booking and Coordination: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- Documentation Management: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- Tracking Shipments: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- Customer Interaction: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- Problem Solving: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.