Support Executive Female Jobs in Andheri East

Job DescriptionEmployment Type Full TimeCompany DescriptionGarment Export BusinessRole DescriptionThis is a full-time on-site role located in Mumbai for an Executive Assistant at Pamaa Fashion LLP. The Executive Assistant will be responsible for providing executive administrative assistance, preparing and managing expense reports, offering executive support, maintaining effective communication channels, and providing general administrative assistance.Qualifications1. Executive Administrative Assistance and Executive Support Skills.2. Experience in preparing and managing expense reports.3. Effective communication skills.4. General Administrative Assistance skills.5. Strong organizational and time management skills.6. Proficiency in Microsoft Suite.7. Ability to maintain confidentiality and handle sensitive information.8. Bachlors degree in Business Administration or related field is a plus.9. Must Know how to use google sheets, AI tools, one notes, all new technologies and gadgets etc.10. Hindi & English language skills must be perfect and would prefer the candidate to know more Indian languages like Gujrati, marathi, Punjabi, tamil, Bengali and some foreign languages like French and Spanish..extra languages apart from hindi & english will be a plus point to be considered.11. Only Married Female candidates to apply age between 30 to 45 years.12. Current office location is Marol, Andheri east Mumbai, January 2026 onwards office location would be Bandra west, Mumbai.13. Require extra ordinary and the best follow up skills.14. Minimum 3 years of experience15. Will need all respective documents for personal and professional background check.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Collect desired information from the clients and maintain.Explaining the services offered by the company.Obtaining customer information and other relevant data.Maintaining the database of the customers.