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Female Customer Care Jobs

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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Delhi
Fresher Customer Care Executive
Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Aviation Hospitality Good Communication Skills Customer Support
We are looking for a friendly and professional Air Hostess to join our team in Kolkata. As an Air Hostess, you will ensure passengers have a safe and enjoyable flight experience. This position is ideal for fresh graduates who are eager to start their careers in the aviation industry.Key Responsibilities:1. **Safety Procedures**: Ensure that all safety regulations are followed and brief passengers about safety procedures before takeoff.2. **Customer Service**: Provide exceptional service to passengers by attending to their needs, answering questions, and resolving any issues during the flight.3. **Meal Service**: Serve meals and beverages to passengers, ensuring quality service and addressing dietary restrictions.4. **Conflict Resolution**: Handle passenger complaints or conflicts with professionalism, striving to provide solutions and maintain a peaceful cabin atmosphere.5. **Team Collaboration**: Work closely with other crew members to maintain efficient operations and ensure a smooth flight experience.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi. A pleasing personality, strong interpersonal skills, and the ability to work well under pressure are essential. Candidates should have a positive attitude, be adaptable to changing situations, and demonstrate a commitment to customer service. A graduate degree is required, and applicants should be female and prepared for a full-time, office-based role. Freshers are encouraged to apply and embark on an exciting career in aviation.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Bangalore
Illustrator Photoshop Cloth Design Customer Handling Illumination Coraldraw
We are seeking a talented and creative Fashion Designer to join our team in Bangalore. This is an exciting opportunity for recent graduates interested in the fashion industry. The ideal candidate should be passionate about designing stylish clothing and accessories while keeping up with fashion trends.Key responsibilities include:- **Design Creation**: Develop original clothing and accessory designs using sketches and digital tools. Collaborate with the team to bring innovative concepts to life.- **Market Research**: Conduct research on fashion trends, customer preferences, and competitors to inform design decisions and maintain relevance in the market.- **Material Selection**: Source and select fabrics, colors, and other materials to ensure the quality and aesthetic of the designs.- **Sample Development**: Work closely with manufacturers to create samples and prototypes, ensuring designs are produced accurately.- **Feedback Incorporation**: Revise designs based on feedback from team members and clients to meet fashion standards and expectations.Required skills and expectations include:- A strong foundation in fashion design principles, with proficiency in design software such as Adobe Illustrator or CorelDRAW.- Excellent sketching and visualization skills to convey design ideas effectively.- Strong communication and teamwork abilities to collaborate with various departments.- A good understanding of fabrics and garment construction, along with a keen sense of color and styling.- A proactive and innovative mindset with a passion for fashion trends and a willingness to learn and adapt in a fast-paced environment.
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  • 5 - 10 yrs
  • 3.5 Lac/Yr
  • Cantonment Tiruchirappalli
Project Monitoring Good Communication Skills Office Work Clerical Work Customer Management Office Services Job Scheduling Customer Relationship Self Confidence
Roles & responsibilities Manage daily schedules, meetings, and appointmentsHandle phone calls, emails, and client communicationMaintain files, documents, and records (physical & digital)Prepare reports, letters, and official documentsCoordinate with staff and managementArrange travel, meetings, and office eventsData entry and database managementMaintain office records and documentationProcess invoices, bills, and basic accounts workHandle internal operations and support front officeUpdate MIS reports and daily work statusAssist in HR/admin tasks if required Key Skills RequiredBasic computer knowledge (MS Word, Excel)Good communication (English + local language)Typing speed & accuracyTime management and organization skillsAbility to handle multiple tasks
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Ramesh Nagar Delhi
Multitasking Fashion Designing Unique Design Illustrator Photoshop Cloth Design Apparel Merchandising Fashion Styling Fashion Illustration Illumination Coraldraw Draping Adobe Illustrator Customer Handling
We are looking for a passionate and creative Female Fashion Designer intern to join our team in Ramesh Nagar. This role is perfect for individuals eager to learn and gain hands-on experience in the fashion industry. **Key Responsibilities:**- **Trend Research:** Identify and analyze current fashion trends to ensure designs are relevant and appealing. This involves staying updated with industry news and fashion shows.- **Design Creation:** Develop original design concepts for clothing, accessories, or footwear. You will sketch ideas and create patterns to bring your vision to life.- **Fabric Selection:** Choose appropriate fabrics and materials for your designs. Understanding texture, color, and durability is vital for creating functional fashion pieces.- **Sample Development:** Assist in the creation of sample garments. Working closely with tailors and sample makers is crucial, as this helps in understanding how designs translate into finished products.- **Collaboration:** Work with other team members, including marketers and other designers, to ensure designs meet market needs. Good teamwork leads to better ideas and final products.- **Feedback Incorporation:** Receive and implement feedback from senior designers or clients to refine and improve designs. This is important for professional growth and aligning with brand vision.To succeed in this role, candidates should have a professional degree in fashion design and a strong creative mindset. Basic knowledge of fashion software, excellent drawing skills, and understanding of garment construction are important. A desire to learn and innovate will help you thrive in this fast-paced environment.
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  • 0 - 3 yrs
  • Female
  • Saket Delhi
Excellent Communication Skills Provide Exceptional Customer Service Sales Consultant Immigration Consultant Visa Executive Computer Skills
Call/Whatsapp: +91 78349 19412Consult prospective clients over the phone looking for Canada/ Australia ImmigrationClear all doubts and break the confusion about Canada Immigration ProcessMaintain daily calendar and follow-upsBuild professional connections and clientsMeeting or exceeding sales goalsNegotiating and enroll prospective clientsGiving sales presentations to a range of prospective clientsLearn new Immigration Programs with the official trainer
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Good Communication Field Sales Customer Handling
We are looking for a motivated Field Sales Executive to join our team in Pitampura. This role involves engaging with customers directly in the field and providing exceptional service to meet sales targets.**Key Responsibilities:**- **Customer Engagement:** Visit potential and existing customers to build strong relationships and understand their needs, ensuring a personalized sales approach.- **Sales Presentation:** Effectively present our products and services to clients, addressing any questions or concerns they may have to encourage purchasing decisions.- **Market Research:** Gather information on market trends, customer preferences, and competitor activities to help refine our sales strategies.- **Lead Generation:** Identify and pursue new sales opportunities through networking and referrals, contributing to the growth of our customer base.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing regular updates to management on progress towards sales goals.- **Collaboration:** Work closely with other team members to share insights and strategies that can improve overall sales performance.**Required Skills and Expectations:**We are seeking candidates with a passion for sales and customer service. Excellent communication and interpersonal skills are essential, as you will be interacting with various clients. Candidates should demonstrate a willingness to learn and adapt to new situations quickly. Being organized and self-motivated will help you manage your daily tasks effectively. A basic understanding of sales processes and market dynamics is an advantage, but we encourage those with minimal experience to apply, as on-the-job training will be provided. The role is full-time and is suited for female candidates who are eager to build a career in sales.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Gulmohar Bhopal
Receptionist Activities Customer Communication Office Work Front Office Computer Skills Convincing Power Telephone Handling
We are looking for a friendly and organized Office Receptionist to join our team in Gulmohar. The ideal candidate will be the first point of contact for visitors and callers, creating a positive impression of our company.**Key Responsibilities:**- **Greeting Visitors**: Welcome guests and clients warmly as they enter the office, ensuring they feel comfortable and attended to.- **Answering Phone Calls**: Manage incoming calls, providing accurate information and directing calls to the appropriate staff members.- **Managing Appointments**: Schedule and coordinate appointments for staff members, ensuring efficient use of time for meetings and visits.- **Handling Correspondence**: Receive and sort incoming mail and packages, distributing them to the appropriate departments timely.- **Maintaining Office Supplies**: Monitor and order office supplies as needed, ensuring a well-stocked and organized workspace.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are essential for interacting with visitors and answering phones effectively.- **Organizational Abilities**: The candidate should be organized, able to manage multiple tasks efficiently while maintaining a clean and well-arranged front desk area.- **Basic Computer Knowledge**: Familiarity with basic computer operations and software for managing appointments and correspondence is necessary.- **Professional Appearance**: A polished and professional appearance is expected, as this role represents the company to visitors.- **Team Player**: A willingness to assist team members and collaborate with colleagues is important for a smooth office operation.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bhosari MIDC Pune
Microsoft Office Service Desk Customer Care Sales Administration Order Processing
- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business
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Hiring For Receptionist (Female Only)

Cynosure Corporate Solutions

  • 0 - 3 yrs
  • Chennai
Front Desk Management Communication Skills Customer Handling MS Office Call Handling Scheduling Administrative Support
The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge
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Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
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Female - Walk-In Interview For Visa Counsellor

Studies Overseas and Immigration Consultancy Services

  • 3 - 5 yrs
  • 6.5 Lac/Yr
  • Ludhiana
Sales Process Negotiation Skills Client Counselling Good Communication Convincing Power Interpersonal Skills Student Visa Handling Customer Queries Cold Calling Sales
As a Visa Counsellor in Ludhiana, you will assist clients in the visa application process, providing clear guidance and support. The role requires a strong understanding of various visa types and immigration policies to help clients fulfill their travel or study objectives.Key Responsibilities:1. **Client Consultations**: Meet with clients to understand their visa needs and assess their eligibility. This involves asking relevant questions and listening carefully to their requirements.2. **Application Guidance**: Provide step-by-step assistance on filling out visa applications, ensuring all information is accurate and complete. You will also help clients gather necessary documents for their submissions.3. **Stay Updated on Policies**: Keep yourself informed about changing immigration laws and visa requirements. This will allow you to provide the most current and accurate advice to clients.4. **Follow-Up Services**: Maintain contact with clients throughout the application process. You will offer updates on the status of their applications and address any issues that may arise.5. **Record Management**: Organize and maintain client files and documentation securely. This ensures that all records are up-to-date and easily accessible.To succeed in this position, you should have a graduate degree and 3-5 years of experience in a similar role. Strong communication skills, attention to detail, and the ability to empathize with clients are essential. You must also be comfortable working in an office environment and collaborate effectively with your team.
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  • 0 - 2 yrs
  • Female
  • Model Town Delhi
Customer Handling Outbound Calling Customer Service
We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Nashik
Customer Relationship Receptionist Activities Telephone Handling Front Office Computer Skills General Administration Front Desk
Job description:Job Title: Front Desk Executive (Receptionist)( FEMALE PREFFERED)Company: Nikam Engineering Solutions
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Athani Belagavi
Computer Professional Communication Microsoft Office Receptionist Activities Telephone Handling Customer Communication
Role Overview:We are looking for a friendly and organized Receptionist to manage front desk operations and provide excellent support to visitors and staff at our Education Institute. Key Responsibilities:Greet and assist visitors, students, and parents in a professional mannerHandle incoming calls and respond to inquiriesManage front desk and maintain visitor recordsCoordinate appointments and schedulesProvide basic information about courses and servicesMaintain office cleanliness and administrative support Requirements:Any Degree6 months to 1 year of experience in receptionist/front office roleGood communication skills (English & Kannada preferred)Basic computer knowledge (MS Office, calling, records)Presentable and customer-friendly attitude Skills:Communication & interpersonal skillsTime managementMultitasking abilityProfessional behavior Salary: Best in the Industry Walk-in Interview - Athani Interested candidates can send their resume on WhatsApp: 7483 622 720
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Cuttack
Receptionist Activities Interpersonal Skills Customer Service Basic Computer Skills
We are looking for a Front Office Executive to manage our reception area and ensure a positive experience for all visitors and clients in our Cuttack office. This is a full-time position suitable for a female candidate, ideally someone with a B.C.A degree and 0 to 1 year of experience. **Key Responsibilities:**- **Greet Visitors:** Welcome guests as they arrive, ensuring they feel comfortable and are directed to the appropriate personnel.- **Manage Phone Calls:** Answer incoming phone calls and direct them to the right departments, taking messages when necessary.- **Schedule Appointments:** Coordinate and schedule meetings and appointments for staff, managing calendars efficiently.- **Maintain Records:** Keep an organized filing system for important documents, ensuring easy access and confidentiality.- **Support Administrative Tasks:** Assist with various administrative tasks, such as data entry and basic office management, to help keep operations running smoothly.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with clients and staff. An approachable demeanor and a professional appearance are crucial. The ability to manage time efficiently and prioritize tasks in a busy environment is essential. Basic knowledge of office software and phone systems is necessary. A keen attention to detail and a willingness to learn are important traits for success in this role.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Delhi NCR
Work From Home Mobile Communication Customer Management Strategic Communication
We are looking for a dedicated Customer Support Coordinator to join our team. This part-time position is work-from-home and is open to female candidates with 0 to 6 years of experience. If you have a passion for helping customers and excellent communication skills, we want to hear from you.**Key Responsibilities:**- **Responding to customer inquiries:** You will handle incoming questions through various communication channels, providing helpful and accurate responses to customer needs.- **Resolving issues:** You will assist customers in troubleshooting problems, ensuring their concerns are addressed promptly and effectively.- **Processing orders:** You will take care of order entries and track shipments, ensuring that customers receive their products on time.- **Maintaining customer records:** You will update and organize customer information in our system, ensuring that all data is accurate and current.- **Providing product information:** You will offer detailed knowledge about our products, helping customers make informed decisions.**Required Skills and Expectations:**The ideal candidate should have good verbal and written communication skills, enabling effective interactions with customers. You should be organized and detail-oriented, with the ability to manage multiple tasks at once. Basic computer skills are important, and familiarity with customer support software is a plus. A positive attitude and eagerness to learn will also contribute to your success in this role. We encourage all interested female candidates to apply and become a vital part of our customer care team.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri Mumbai
Customer Relationship Receptionist Activities General Administration Telephone Handling Customer Communication Front Office Front Desk
connect on : 8454836438 or pcred.rambo@gmail.comWe are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.**Key Responsibilities:**- **Welcome Visitors:** Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- **Manage Phone Calls:** Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- **Schedule Appointments:** Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- **Assist with Administrative Tasks:** Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.**Required Skills and Expectations:**- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!
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  • 0 - 1 yrs
  • Ahmedabad
Customer Care Customer Support Telephone Handling Good Communication Skills Inbound Calls Customer Service Cold Calling
Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Belagavi
Unique Design Fashion Designing Cloth Design Draping Customer Handling Fashion Illustration
Job Description - Fashion DesignerCompany: Fashion BoutiqueLocation: Belagavi (Hanuman Nagar)Position: Fashion Designer Key Responsibilities:Create and develop new clothing designs based on current trends and customer needsSketch design ideas and prepare samples/patternsSelect suitable fabrics, colors, and materials for designsCoordinate with tailors and production team for timely completionEnsure quality and fitting of garments before final deliveryAssist customers with design suggestions and customizationMaintain design records and update collections regularly Required Skills:Basic knowledge of fashion designing and garment constructionCreativity and sense of styleGood communication and customer handling skillsAbility to work in a fast-paced boutique environmentAttention to detail and quality Eligibility:Any course in Fashion Designing0-1 year experience (Freshers can apply)
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Fashion Designing Illustrator Photoshop Cloth Design Customer Handling Illumination Coraldraw
As a Fashion Designer, you will be responsible for creating original designs and collaborating with the team to bring concepts to life. Your key responsibilities will include sketching designs, selecting fabrics, and overseeing the production process. Strong creativity and attention to detail are essential for this role. A diploma in fashion design is required, and fresh graduates are welcome to apply. Working full time from our office in Hyderabad, India, you will have the opportunity to develop your skills and contribute to our exciting fashion projects.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Chennai
Unique Design Multitasking Fashion Designing Illustrator Photoshop Cloth Design Customer Handling Draping Coraldraw Illumination
We are looking for a talented Fashion Designer to join our team in Chennai, India. As a Fashion Designer, you will be responsible for creating and designing clothing and accessories for our brand. Your key responsibilities will include designing fashion collections, creating sketches and patterns, selecting fabrics and materials, and staying up-to-date with the latest fashion trends. To excel in this role, you should have a degree in fashion design or a related field, along with 0-2 years of experience in fashion design. You should have a strong eye for detail, excellent design skills, and a creative mindset. You should also have a good understanding of different fabrics and materials, as well as the ability to work independently and collaboratively with the team. Strong communication skills and the ability to meet deadlines are also essential for this role. If you are a passionate and creative individual with a love for fashion, we would love to hear from you!
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Multitasking Unique Design Illustrator Fashion Designing Photoshop Apparel Merchandising Customer Handling Cloth Design Fashion Illustration Fashion Styling Illumination Draping Coraldraw Adobe Illustrator
We are looking for 30 Fashion Designer Posts in Chennai, Hyderabad, Coimbatore, Mysore, with deep knowledge in Multitasking, Unique Design, Illustrator, Fashion Designing, Photoshop, Apparel Merchandising, Customer Handling, Cloth Design, Fashion Illustration, Fashion Styling, Illumination, Draping, Coraldraw, Adobe Illustrator and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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