Female Customer Care Jobs

We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise. Key responsibilities include:- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.The ideal candidate will have:- Strong communication skills: The ability to communicate clearly and effectively with customers.- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or mobile device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.

Handle incoming customer calls, emails, and inquiries professionally.Assist customers with product, service, and networking-related queries.Resolve customer complaints and provide timely solutions.Coordinate with the technical support team to address technical issues.Maintain accurate records of customer interactions and complaints.Follow up with customers to ensure their issues have been resolved.Provide information about company services, plans, and offerings.

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

We are seeking a skilled Marketing Manager with a focus on health management, specifically in hospital management systems. The ideal candidate will help promote our thirteen service products effectively.Key responsibilities include developing and implementing marketing strategies tailored to our health management offerings. You will conduct market research to understand customer needs and identify potential market trends. Additionally, managing social media platforms and engaging with healthcare professionals will be crucial in increasing brand awareness and promoting our services. You will also analyze performance metrics to refine marketing strategies and ensure that our initiatives resonate with the target audience.The successful candidate should possess at least 2 to 3 years of experience in marketing and hold a postgraduate degree. Strong communication and interpersonal skills are essential, along with proficiency in digital marketing tools and social media management. You should be adept at conducting market research and possess the ability to analyze data to inform decision-making.This role is office-based in Thrissur, India, and requires a commitment to working from the office. The working hours will be regular office hours, and the ideal candidate will need to be flexible and willing to engage in necessary fieldwork related to marketing activities. A valid drivers license is an advantage for any travel needs. We are looking for a female candidate who shares our passion for health management to join our team and make a positive impact.

We are seeking a skilled Spa Therapist to provide exceptional wellness treatments to our clients in Kolkata. The ideal candidate will have 1 to 4 years of experience in spa services and a passion for promoting relaxation and well-being.nnKey Responsibilities:nn- Client Consultation: Engage with clients to understand their needs and preferences, helping to tailor treatments to meet individual wellness goals.n n- Spa Treatments: Perform a variety of therapies, including massages, facials, and body treatments, ensuring a high standard of care and professionalism.nn- Maintain Equipment and Space: Keep the treatment rooms and spa equipment clean and organized, ensuring a welcoming atmosphere for clients.nn- Health and Safety Compliance: Adhere to health and safety protocols to ensure a safe environment for clients and staff.nn- Client Follow-Up: Provide recommendations for further treatments and maintain communication with clients to encourage repeat visits.nnRequired Skills and Expectations:nnCandidates should possess a minimum of an educational qualification equivalent to the 10th grade. A strong understanding of various spa treatments and techniques is essential, along with excellent communication skills to interact with clients effectively. We seek a dedicated professional who pays strong attention to detail and consistently maintains a high standard of service. You should display a friendly and approachable demeanor, ensuring a pleasant experience for every client. Female candidates are encouraged to apply.

We are seeking a dedicated Customer Care Executive to join our team in Mangolpuri, Delhi. The ideal candidate will possess excellent communication skills and have 1-2 years of experience in customer management and stock handling.Key responsibilities include managing customer inquiries and providing timely assistance to ensure a positive experience. You will also oversee stock management, ensuring that inventory levels are maintained accurately. Regular communication with customers to understand their needs and respond effectively is essential for this role.Candidates should hold a graduate degree and have a strong command of both verbal and written communication. Attention to detail and the ability to manage multiple tasks effectively are crucial for success in this position. A proactive approach to problem-solving and basic knowledge of stock management practices is expected.This full-time role requires you to work from the office in Mangolpuri. Working hours will be communicated during the hiring process. As a female candidate, you are encouraged to apply, as this position is specifically open to women. If you have a passion for customer service and are eager to contribute to a dynamic team, we invite you to apply for this opportunity.

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : HinjewadiPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.

# JOB VACANCYB.S. CONSTRUCTION COMPANYWE ARE HIRING!We are looking for enthusiastic and dedicated candidates for the position of:Position: Back Office ExecutiveSalary: 18,000 - 32,000 per monthJob Responsibilities:- Handling day-to-day office and back-office operations.- Maintaining records and documentation.- Managing emails and office-related data.- Providing administrative support to the team.How to Apply:Interested candidates are requested to send their updated CV along with relevant educational certificates and supporting documents to the email address mentioned below.Email: bconstruction138@gmail.comApply Now!Join B.S. Construction Company and become a part of our growing team.

WE ARE HIRING - CANFINITYPosition: Female Back Office ExecutiveJob Type: Full-TimeWork Mode: Office-BasedExperience: Freshers & Experienced Candidates Can ApplyLocation: Patna, BiharJob Responsibilities- Manage daily Amazon and Flipkart seller account operations.- Handle product listings, titles, descriptions and image updates.- Track customer orders, inventory, returns and dispatch status.- Maintain daily records using MS Excel and Google Sheets.- Assist with product research and competitor analysis.- Coordinate with suppliers and manage routine back-office tasks.- Prepare daily business reports.Required Skills- Basic computer knowledge.- Knowledge of MS Excel and Google Sheets preferred.- Good communication skills.- Attention to detail and time management.- Willingness to learn and work responsibly.Eligibility- Female candidates are invited to apply.- Freshers and experienced candidates both welcome.- Basic computer knowledge is preferred.SalaryAs per skills, experience, working hours and applicable minimum-wage requirements. Performance-based incentives may be available under written terms.How to ApplyInterested candidates can share:1. Full Name2. Educational Qualification3. Fresher or Experienced4. Computer Knowledge5. Contact NumberJoin Canfinity and grow with us!phone 7764817477

The Admin Executive will provide administrative and back-office support to the sales team, ensuring smooth sales operations, accurate documentation, efficient order management, and timely communication with customers and internal departments. The role involves coordinating customer inquiries, maintaining records, processing sales documents, and supporting the business development team in achieving its targets.Key Responsibilities:Provide administrative support to the sales team by preparing sales documents, updating CRM records, and organizing sales reports.Coordinate with customers regarding order details, delivery timelines, and product information.Handle incoming inquiries through phone, email, or chat and direct them to the appropriate sales representatives.Manage and process purchase orders, invoices, and quotations, ensuring accuracy and timely communication.Schedule meetings, product demonstrations, and calls between sales team members and potential clients.Coordinate with marketing, finance, and logistics teams to ensure smooth execution of sales activities.Maintain accurate sales data, records, and documentation.Follow up on client communications and pending orders to ensure timely updates and customer satisfaction.Required Skills & Qualifications:High School, Diploma, or any degree.Minimum 2 years of relevant experience.Experience in signage, advertising production, or retail branding agencies is a strong advantage.Must be able to speak and write in English and Tamil.Strong organizational, communication, and coordination skills.Good attention to detail and accuracy in documentation and data management.Ability to handle multiple tasks and coordinate with different departments.Basic knowledge of MS Office and CRM systems.

Job Description - Female Service Advisor Oishwini Automobiles Pvt. Ltd.- Welcome customers and understand their vehicle service requirements.- Handle customer queries, complaints, and service requests professionally.- Coordinate with service technicians and workshop staff.- Prepare service job cards and maintain customer records.- Provide regular updates to customers regarding vehicle service status.- Explain service charges, estimates, and delivery timelines.- Ensure excellent customer satisfaction and follow-up.- Maintain professional communication and showroom standards.Working Hours: 9:00 AM - 7:00 PMLocation: Suri, West BengalPreferred Candidate: Female candidates with good communication skills. Automobile experience preferred; freshers can also apply.

We are seeking a dedicated CRM Executive to join our team in Jaipur, India. This role is ideal for individuals looking to start their career in customer relationship management and sales.As a CRM Executive, your key responsibilities will include identifying new business opportunities to enhance our client base. You will be responsible for building strong relationships with clients, understanding their needs, and ensuring their satisfaction. Additionally, you will generate leads and work towards closing deals effectively to drive business growth.To be successful in this role, you must possess excellent communication and negotiation skills, enabling you to convey information clearly and persuasively. Strong networking and relationship-building abilities are essential as you will be interacting with various clients. The ability to thrive in a fast-paced environment is crucial, as you will be juggling multiple tasks and responsibilities.This is a full-time position that requires you to work from our office in Jaipur. As this is an entry-level role, candidates with 0-1 years of experience are encouraged to apply. A minimum education requirement is the completion of the 12th grade. If you are passionate about customer relations and eager to contribute to a dynamic team, we invite you to apply for this exciting opportunity.

Effective lobby management i.e. Responsible to attending walk -in clients at Branches.Extending courteous support to all walk-in customers and educating them about the product & services company offers.Responsible for accepting & appraising gold jewelers as per company norms. Ensuring proper KYC Verification & Valuation..Appraise availability of cash position at the Branch and inform the requirements to the Manager.Verification of daily cash balance.Effective handling of CRM software and ensuring all KYC entries in the same.Ensuring following of all procedures & policies as per laid down by the organization.Responsible for completion of all Accounts related works in the branch. Maintenance of Important formats & documents like Gold Purchase/ Vault/Key Movement / Safe Custody.Responsible for safe guarding Cash, Gold and other valuables in the branchResponsible for winning back old customers and ensuring that customer portfolio of the branch is maintained and enhanced.

Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

We are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa

- Identify new business opportunities- Build relationships with clients- Drive business growth through strategic planning- Develop and implement business strategies

We are looking for a Spa Therapist based in Gurgaon Sector 38. This role is perfect for freshers who have completed their 10th grade. As a Female Spa Therapist, you will provide exceptional spa services and contribute to a relaxing environment for our clients.Key Responsibilities:1. Perform Spa Treatments: You will deliver a range of spa services, such as massages, facials, and body treatments, ensuring that clients feel relaxed and rejuvenated.2. Client Interaction: You will greet clients warmly and understand their needs, helping them to choose the best treatments for their relaxation and wellness goals.3. Maintain Cleanliness: It is essential to keep the spa area clean and organized, ensuring that all tools and equipment are sanitized and ready for use.4. Provide Aftercare Advice: You will offer clients helpful advice on skincare and wellness to enhance their experience and long-term benefits from their treatments.Required Skills and Expectations:We are looking for a candidate who is passionate about wellness and has excellent communication skills to engage with clients comfortably. You should be a team player and open to learning new techniques in spa therapies. A proactive attitude and a cheerful demeanor are important as you will be the face of our spa, contributing to a peaceful and inviting atmosphere. A genuine desire to help others feel their best is crucial in this role.Contact Number 9065911741 Send ME Resume And Photo Job Location Patna Bihar Northeast Candidate

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

As a Customer Associate, you will play an important role in ensuring customer satisfaction and providing assistance during their shopping experience. Your main responsibilities will include:- Customer Service: Greet and assist customers who visit the store, answering their questions and ensuring they have a pleasant experience. Your friendly approach will help build lasting customer relationships.- Product Knowledge: Familiarize yourself with the products offered in-store to provide accurate information and recommendations to customers. This will help customers make informed decisions and enhance their shopping experience.- Sales Support: Help in promoting sales and offers to customers, encouraging them to take advantage of deals. Your efforts can directly influence the stores sales targets.- Inventory Management: Assist in organizing and maintaining the stores inventory. Keeping shelves stocked and products displayed neatly is crucial for a positive customer experience.- Feedback Collection: Gather customer feedback about their shopping experience and any suggestions they may have. This feedback is valuable for improving the stores services.Candidates for this position should:- Be female and have completed at least the 12th grade.- Have excellent communication and interpersonal skills to interact with customers effectively.- Be eager to learn and adapt quickly to a fast-paced retail environment.- Show initiative and a positive attitude, contributing to a team-oriented work environment.No prior experience is necessary; fresh candidates are welcome.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.

URGENT HIRING CRM Position: CRM (Customer Relationship Management) Location: IMT Faridabad Experience: 5+ Years Salary: 25,000 - 30,000 per month Key Requirements: Strong customer relationship & communication skills Experience in CRM/customer handling Good coordination and follow-up skills Ability to manage customer queries and resolve issues Strong documentation & reporting skills Interested candidates can share their CV for immediate consideration.Email - srservices2510@gmail.comContact - 8851627720

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred